Polar Haircare Reviews 

7,205
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 6,230 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the hair dye for providing wonderful, natural-looking color coverage that effortlessly conceals gray hair without leaving behind any unpleasant chemical smells. People find the shampoo very simple to apply at home, making the entire coloring routine remarkably quick and completely mess-free compared to traditional options. Though some customers experienced minor issues with specific color shades not turning out as expected or failing to fully cover stubborn greys on the first try. A few reviewers also noted encountering mild skin irritation, temporary staining, or noticeable hair dryness after using the formula.

What people talk about most

Product

Clients share positive opinions on product, highlighting how easy it is to apply and how well it covers grays... See more

Quality

Reviewers mention positive feedback about quality, noting that the application is easy and leaves hair... See more

User experience

Users describe positive interactions with user experience, highlighting that the application process is... See more

Order

Customers had ambiguous experiences with order processing and delivery times. Reviewers noted that orders... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. While some consumers express extreme frustration,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its still early days for the product but happy so far...firstly delivery was pretty quick and efficient.. My first application, I'm generally all over white on top with grey sides. The polar colour m... See more

Rated 5 out of 5 stars

The product is great and the customer service is even better. After using the shampoo, my hair is very soft and much more manageable. My stubborn greys resisted, so the application definitely didn't... See more

Rated 5 out of 5 stars

Won’t use anything else now. Nice and easy to apply, wait up to 20 minutes and then wash off always covers my greys and makes my hair feel very soft and shiny, the best it’s ever looked. The only... See more

Rated 5 out of 5 stars

Well I bought the light brown shade at first and didn’t get great results as it came out a bit orange/reddish, but as most companies say choose a shade lighter etc, I went for the Dark brown next and... See more


Company details

  1. Hair Product Store

Written by the company

Polar offers a natural and safe way to cover gray hair and beards in just 10 minutes, all from the comfort of your home. Our easy-to-use dye shampoo nourishes your hair while providing long-lasting, mess-free results.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(7,205)

6,380 reviews in the last 12 months

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Rated 4 out of 5 stars

All good that you got back to me

All good that you got back to me, but I got stuck with the product I can’t use.Medium brown doesn’t cover grays and turned my hair red, dark brown covers gray. But turns ends black.
I have to buy the original color, but it’s making my hair black. Not dark brown.
I do like the product, I have to decide what to do.

2 September 2026
Unprompted review
Rated 4 out of 5 stars

Worked better than expected

Worked better than expected. Easy to apply and after 10 minutes it covers well the gray hair.
I thought I had ordered dark brown but somehow I had ordered and got black. Now I have black hair instead of dark brown..
The package was squeezed during shipment and the bottle had leaked in the passage. Maybe it should be packaged more safely in a box instead of in a plastic envelope.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Great Natural hair colour product

The shampoo hair colour is great with no ammonia and made with natural ingredients. The colour develops very quickly with no mess and with just a few pumps, its quick and easy to apply, literally starts to develop within 10 minutes as per the adverts. Happy with this hair colour :)

31 August 2026
Unprompted review
Rated 4 out of 5 stars

I’m using Polar Hair Care to touch up…

I’m using Polar Hair Care to touch up roots in between professional hair colorings. It’s very effective. It doesn’t quite match my previous color, but it covers the white hairs at my part and on my temples and blends nicely. The color is different on everyone, but medium brown on my hair comes out golden brown without any red highlights. Additionally, my hair is softer and shinier than its been in years. I am considering giving up my salon appointments. I am a very happy, and at 69, it’s nice to know I have choices.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

I’m so pleased I’ve found Polar

I’m so pleased I’ve found Polar, Inhave a disability and dyeing my hair takes a lot of spoons. Polar has made it so easy - and it feels like it covers the greys better than permenant dyes. I don’t have the wait to top up in the same way as it’s so easy to add the shampoo for ten minutes before a bath or a shower. Love this product!!!

1 September 2026
Unprompted review
Rated 5 out of 5 stars

First test!

Only used once on a small section of my roots. It appears to have covered my greys well. Very easy to use. Smells lovely, no hair dye smells at all. Hair feels in good condition. Hopefully this will be my new routine!

3 September 2026
Unprompted review
Rated 5 out of 5 stars

I like how the color match was good and…

I like how the color match was good and how my hair felt. I also like how it has last longer than the box color worked and it covered my grays better. I would definitely recommend to others. I'm happy with results and will continue to use.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use, no more dividing hair and using a brush to apply. Says use warm water to improve colour. I used a lot of product as although l put solution on my hands with enclosed gloves and rubbed to get a lather l did not manage to get lather. I think l should have used warm water to get the said lather before applying.will try this next time. I used red poloar, l was worried it would turn bright red so only left for a few mins not the 10 as stated. I am a greying ginger haired person. The outcome was natural colour not bright pillar box colour l was afraid about. I will monitor how long the colour lasts to know if it is cost effective.

26 August 2026
Unprompted review
Rated 1 out of 5 stars

Failed product for me

I have been using this product for weeks, almost everyday. Nothing has changed. At first, I didn't leave the dye in for very long. When I noticed nothing was changing, I left the dye in longer, way past the 10 minute mark. Still nothing. I sent and email asking for the 100% money back guarantee, like the product, nothing happened. Not recommended. Save your money and your dignity.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

I have been using Polar Haircare for a…

I have been using Polar Haircare for a while now and have to say I’m very impressed with the coverage it provides.

I usually only dye my roots and mix the shades dark brown and black together as that gives me a better colour result. Black being too dark and dark brown not dark enough to cover the greys dark brown - more of a reddish copper hint.

I followed the instructions the first time I used it and just shampooed it into my roots but found I had missed bits and it had really stained my hands, neck and hairline too. I do have very long hair.

Second time around I made sure to wear gloves and used a brush to carefully apply the product to my roots sectioning it out with a comb in the traditional way which gives a much better result.

I recently went on a 10 day summer holiday to Kos where my hair was exposed to the sun and getting wet swimming in the sea every day. I must say the colour held up really well and only on the last couple of days I began to see some grey showing through again. This was very impressive!

I will continue to use Polar Haircare to colour my hair because of the great results and the beautiful silky condition it leaves my hair in. I also received a free Batana Oil which left my hair feeling hydrated and soft too! ⭐️⭐️⭐️⭐️⭐️

26 August 2026
Unprompted review

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