Polar Credit Reviews 

239
•
TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

I was having issues getting approved for credit elsewhere. Polar credit helped us out. You can borrow as much or as little as you can afford each time from the credit you are approved for. I would r... See more

Company replied

Rated 5 out of 5 stars

Amazing. Borrow what you need they take min payment each month but you can pay extra on top. Interest isn't too high either. Def recommend. Def affordable compared to others

Rated 5 out of 5 stars

Absolutely amazing company! Staff are always so helpful and they are professional at all times. The service offered is amazing and nothing is too much for them to do. Repayments are set up with no has... See more

Company replied

Rated 2 out of 5 stars

The application process was okay, the money was available immediately, HOWEVER they LIED to me and said if I repaid my whole balance they would increase my limit, I asked them if they are SURE, they g... See more

Company details

  1. Non-Bank Financial Service
  2. also in
  3. Alternative Financial Service
  4. Financial Institution
  5. Loan Agency

About Polar Credit

Written by the company

New, simple way to access revolving credit. We are a reliable direct lender for your ongoing credit needs.
Representative example: Amount of credit: £1200, interest rate 49.9% pa (variable) and 1.65% transaction fee. Representative 68.7% APR (variable).

Contact info

3.9

Great

TrustScore 4 out of 5

239 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.9

All reviews

(239)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's very easy to use

It's very easy to use, no issues whatsoever.

When I was unable to afford repayments due to covid they were very understanding and helped and supported me.

Recommend them highly.

8 April 2021
Polar Credit logo

Reply from Polar Credit

Hi Alan,

Thank you for such a lovely review of our service! We are so happy that you like Polar Credit and that you would highly recommend us!

Kind regards,
Polar Credit

Rated 5 out of 5 stars

5*s all round

5*s all round, I can always rely on polar credit.

12 March 2021
Polar Credit logo

Reply from Polar Credit

Hi Julie,

Thank you for your lovely review of our service! We are pleased that you like Polar Credit and that we have been able to help you!

Kind regards,
Polar Credit

Rated 1 out of 5 stars

Just took away my borrowing

Just took away my borrowing. Very poor doesn’t live up to what they originally offer. Walk on by peeps.
After your comments I will be taking this further as a breach of my confidential information revealed to the public.

6 March 2021
Polar Credit logo

Reply from Polar Credit

Hi Glover,

Thank you for your feedback. We understand that it is disappointing when credit is no longer available.

We note that you requested a credit limit increase last year and we explained that our decision process involves a review of your income and expenditure to ensure that the borrowing remains affordable. We also confirmed that the review may lead to a reduction in the amount of credit available to you depending on the assessment. Unfortunately we were unable to extend further credit to you due to the amount of recent gambling transactions on your bank statement.

We are sorry we were unable to increase your credit limit however as a responsible lender, it is very important to us that our services remain affordable for our customers.

Kind regards,
Polar Credit

Rated 5 out of 5 stars

Couldn’t get accepted before

Couldn’t get accepted before, but finally have been. Although I didn’t get accepted for the limit i wanted and was in my bank within 5 minutes.

22 February 2021
Unprompted review
Polar Credit logo

Reply from Polar Credit

Hi Cee,

Thank you for writing a review of our service! We are pleased that you are now a customer and were able to take advantage of our fast transfer time.

Kind regards,
Polar Credit

Rated 4 out of 5 stars

Speedy cash

Really quick and fast to access the funds however been with them a year and no offer of increase.....

18 February 2021
Polar Credit logo

Reply from Polar Credit

Hi Rachel,

Thank you for sharing your experience with us! We are pleased to hear that you like our service and we really appreciate your loyalty. As a responsible lender, we do not increase our customers' credit limits without their permission but you are very welcome to request a credit limit increase and we can review your request.

If there is anything that would take your review from 4 star to 5 star service, we'd love to hear more from you. You can email info@polarcredit.co.uk with any recommendations. Your feedback is really important to us and we will use it to improve our service.

Kind regards,
Polar Credit

Rated 5 out of 5 stars

Very recommendable

Much better than Safetynet Credit. No snooping. No 'monitoring'. Very uncomplicated and transparent. Would recommend.

3 February 2021
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Reply from Polar Credit

Hi Frankie,

Thank you for sharing your review! We are so pleased that you would recommend our service.

Kind regards,
Polar Credit

Rated 5 out of 5 stars

Easy to use application

Easy to use application, quick deposit of funds

23 January 2021
Polar Credit logo

Reply from Polar Credit

Hi Mark,

Thank you for sharing your review! We are so pleased that you found our application form easy to use!

Kind regards,
Polar Credit

Rated 5 out of 5 stars

Very good service and helpful when need…

Very good service and helpful when need credit to help pay for essentials while waiting for wages

22 January 2021
Polar Credit logo

Reply from Polar Credit

Hi Emma,

Thank you for your review! We are very happy that you like our service and that we were able to help you when you needed it!

Kind regards,
Polar Credit

Rated 5 out of 5 stars

A breath of fresh air

A breath of fresh air, easy to communicate with, human interaction, and decision making! Thanks, Polar!

6 January 2021
Polar Credit logo

Reply from Polar Credit

Hi,

Thank you for taking the time to share your experience with us! We are so happy to hear that you like our service!

Kind regards,
Polar Credit

Rated 5 out of 5 stars

Polar credit review

Excellent service. Speedy payout and user friendly site

7 December 2020
Polar Credit logo

Reply from Polar Credit

Hi Kim,

Thank you for taking the time to write a lovely review of our service! We are really pleased to hear that you are happy with our service and our website! Our customers are at the heart of what we do so it's great to read your feedback.

Kind regards,
Polar Credit

Rated 5 out of 5 stars

There when I needed them

There when I needed them. Simple affordable monthly payments.

11 November 2020
Polar Credit logo

Reply from Polar Credit

Hi Deborah,

Thank you for sharing your experience with us! We are so pleased that you like using our service and that we could help you when you needed us!

Kind regards,
Polar Credit

Rated 5 out of 5 stars

Highly recommend!!

The website is very easy to use, it outlines everything you need to know about your account. Everything about the transactions are quick and easy and repayments set out so no scary surprises

3 November 2020
Polar Credit logo

Reply from Polar Credit

Hi Ryan,

Thank you for your review and for sharing your experience! We are so pleased that you liked our service and our clear repayments!

Kind regards,
Polar Credit

Rated 5 out of 5 stars

Great convenient lender.

A great way to get emergency cash, and keep the credit line in case you need it. Easy, convenient, and instant.

21 October 2020
Polar Credit logo

Reply from Polar Credit

Hi Mr B,

Thank you for taking the time to write a review of our service! We really appreciate you sharing your experience and we are so happy that we were able to help you when you needed us!

Kind regards,
Polar Credit

Rated 5 out of 5 stars

Very easy to apply

Very easy to apply, line of credit straight away!

13 October 2020
Polar Credit logo

Reply from Polar Credit

Hi Tracy,

Thank you for your review! We are so happy that we were able to help you and that you liked our easy application process!

Kind regards,
Polar Credit

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