Please chance the mobile number on your website as it is not your number. I have no other way of contacting you.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have been using this site now for a few months, have never had a more reliable process from ordering, shipping etc. Turns up on time, every time with 0 issues. Even towards the end of last year during... See more
Company replied
From the moment I added my first product into my cart the process has been seamless. There were times when products had been out of stock or the time when NZ was going through the flood crisis but the... See more
Company replied
I had a couple of faulty disposable vapes with my order. I let podvapes know of this issue and they were replaced straight away. I know sometimes some products can be faulty which is nobody’s fault bu... See more
Company replied
Company details
About PodVapes
Written by the company
Welcome to PodVapes! Your #1 online pod vaping and disposable vape store. Our vapes all utilise the latest technology, with sleek and reliable designs and come in a range of gourmet flavourings.
Contact info
New Zealand
- support@podvapes.com
- podvapes.com
4.4
Excellent
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I find the whole process to be…
I find the whole process to be efficient and easy although I did do a review and was supposed to get a discount which didn't seem to appear when I did this order.
15 February 2024
Reply from PodVapes
Our team works diligently to streamline every step, ensuring a smooth and hassle-free experience for our valued customers like you. Thanks, Fran for this review.
Always quick and easy podvapes and it…
Always quick and easy podvapes and it was late afternoon so team was winding down for the day. Thanks.
14 February 2024
Reply from PodVapes
Thanks Jo. Thank you for taking the time to share your experience with us! Providing a seamless experience for our customers is always a top priority for us.
I had a lot of questions with the new…
I had a lot of questions with the new import laws in Australia and all my questions were answered. Thanks guys!!
4 February 2024
Reply from PodVapes
Hi Rita. Thanks for the kind words. We're more than happy to help.
Reply from PodVapes
Thank you, Dianne for taking the time to share your positive feedback with us! We are delighted to hear it!
Reply from PodVapes
Thanks so much for sharing Nathan and thank you for being such a loyal supporter!
You guys are fantastic great products…
You guys are fantastic great products even better service always so fast and easy
29 January 2024
Reply from PodVapes
Thanks Simone! What wonderful feedback!
Podvapes are awesome
Podvapes are awesome and have never let me down. Great postage and most items are in stock
26 January 2024
Reply from PodVapes
Thanks Mel for taking the time to leave such a lovely review. So very much appreciated. We're looking forward to shipping your next order.
Thank you
It's always a very quick, responsive service and the products are high-quality and effective!
24 January 2024
Reply from PodVapes
Hi Dominique. Thank you so much for taking the time to share your experience with us. We are thrilled to hear that our team was able to meet your expectations and provide you with prompt assistance.
The company dowing will
9 January 2024
Reply from PodVapes
Thanks, Bari. We strive to consistently deliver excellent service, and it's incredibly rewarding to know that our efforts have made a positive impact on your experience. Your satisfaction is our top priority, and we appreciate your recognition of our hard work.
Awesome great response 👍 thanks
8 January 2024
Reply from PodVapes
Hi Johnathan, thanks for the lovely review. Fast and effective customer support is what we are all about. Have an awesome day!
Excellent customer service!
Excellent customer service! Very helpful and communication was great. I'll order again before the ban takes effect!
9 January 2024
Reply from PodVapes
Hi Selena. Sounds great! We are keeping a very close eye on all the changes that are happening in the Australian vaping market.
Reply from PodVapes
Hi Narelle. Thanks for this review. Kindly email us at support@podvapes.com so we can compensate you for the defective disposables.
Pamela was very helpful
20 December 2023
Reply from PodVapes
Thank you so much for taking the time to share your positive experience. We are thrilled to hear that Pamela was able to assist you effectively.
We strive to provide excellent customer service, and feedback like yours reinforces that we are on the right track. We will make sure to pass on your kind words to Pamela and the rest of our team.
Great shopping experience
Great shopping experience, site easy to navigate and site offers a range of products.
19 December 2023
Reply from PodVapes
Our team is dedicated to providing a diverse selection of high-quality products to meet the varied needs and preferences of our valued customers. It is truly gratifying to learn that our efforts have resonated with you. Thanks, KJ.
Outstanding customer service.
Hi,
Dealing with the team at Podvapes is an absolute pleasure. The team are friendly and helpful with no matter the issue.
19 December 2023
Unprompted review
Reply from PodVapes
Thanks, Erol. At PodVapes, we strive to provide exceptional customer service, and it's always rewarding to hear when we've succeeded. Our team works hard to ensure that every customer feels valued and supported throughout their interaction with us.
We truly appreciate your kind words and your feedback. It motivates us to continue delivering excellent service and to constantly improve our processes.
Really not impressed with how when I…
Really not impressed with how when I ordered what was in stock on the site, i get told via email that items weren’t available, and they chosen replacements for me. It took a bit of back and forth, and then in the end still not the best outcome
11 December 2023
Reply from PodVapes
Hi Juan. We apologize for this experience. The order was initially updated to replace the out-of-stock item with another flavour which is also in the order. MYLE pods ran out too fast thus, that decision was made. However, the order was still sent out according to your preferred replacement flavour as the initial order did not push through. Please email us if you have questions or concerns. Thanks.
To start with,the price for the…
To start with,the price for the products that I purchased was 10$ cheaper per item compared to another website.I saved more then 100$.the site was easy to navigate and had all the info needed.
9 December 2023
Reply from PodVapes
At PodVapes, we believe in making our products accessible to everyone without compromising on quality. Your satisfaction is our top priority, and we're grateful for your positive feedback. It inspires us to continue our commitment to offering affordable yet high-quality items. Thanks, Farid.
Asking advice on quality vapes
I wanted information on quality vapes, not the cheap & flashy ones, I'm concerned with what I enhale & what the government will deem responsible, I didn't receive useful information just a list of brands
28 November 2023
Reply from PodVapes
Hi Heather. Thanks for bringing this to our attention. The brands that Dana listed on the email are the ones that we have been receiving very good reviews and so far, the top sellers. You might have wanted to get information about the nicotine content that missed to include. Please email us again so we provide you with the details you need. We sincerely apologize for the inconvenience this has caused you. Thanks.
Review
Hi, no tobacco flavoured pods were available for Stlth. Please let me know when you restock.
Also will you bring back Myle V4 pods as the flavour of V5 is awful last time I tried sweet tobacco.
5 December 2023
Reply from PodVapes
Hi Jeffrey. We understand how frustrating it can be when the desired items are unavailable. Please email us at support@podvapes.com. We have STLTH-compatible pod brands to recommend. Thanks.
Easy to navigate website .
4 December 2023
Reply from PodVapes
Thank you for taking the time to share your feedback about our website. Providing a user-friendly experience is a priority for us, and we're thrilled that our efforts have made your interactions with our website smooth and enjoyable.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.