Podgy Paws Pet Shop Reviews 1,160

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

What an amazing business the best pet shop I have ever visited . On holiday in Keswick my 14 yr old terrier needed a harness after always using a slip lead, she is an awkward shape being lean and fit... See more

Rated 5 out of 5 stars

What an absolute gem we accidentally walked in while site seeing in Keswick and walked out with 2 supremely handsome kitted out bichons !!! Got the most brilliant body suits , rain jackets , harness... See more

Rated 5 out of 5 stars

We visited Podgy Paws to purchase a coat for our Fox terrier Elsie, she is nearly one & has a lifetime of adventure 🙏 Mandy was extremely helpful & professional. She knew exactly what we needed i... See more

Rated 5 out of 5 stars

Just in case anyone notices- my wife left a recent review on Google but this text relates to a separate visit, fitting and purchase. Many thanks to Ashley for looking after Amy for a harness fittin... See more

Company details

  1. Pet Store
  2. Online Marketplace
  3. Pet Supply Store

About Podgy Paws Pet Shop

Written by the company

Podgy Paws

Shop K9 Sport Sack Shop Rex Specs

Podgy Paws is a unique Pet Accessories Shop where you can shop either online or instore at our shop based in Keswick in the Lake District.

Established in 2006, Podgy Paws emphasis is on quality pet products at reasonable prices. We specialise in the 'Outdoor Dog' and we have sourced and imported many unique dog products. Have you heard of the K9 Sport Sack? Or Rex Specs? Have a look on our website to learn more!

We stock a large selection of waterproof jackets, backpacks, boots, collars, leads, harnesses, life jackets - in fact anything that you may need for your dog. We welcome customers to bring their dog instore for a fitting by one of our friendly, experienced team.

If you are unable to visit, you can shop with us online. Please be assured that we are an ethical business. We use eco friendly packaging that can be reused if a return is necessary. Neither do we make it difficult to return an item, all the information on how to do a return is in with your order including a printed address label.

And last but not least - we are real people on the end of a phone! Yep you heard that right - you can ring us for advice if you prefer on 017687 85407. How old fashioned is that?! Our web unit is manned Monday to Friday, the core hours being 10am to 3pm but we are often there outside of these hours too. Our Keswick Store can be contacted on 017687 73737, however please be aware they are unable to answer any queries about an online order.

Thank you for considering shopping with us, we hope to see you soon.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Excellent knowledge and product choice top class service

What an amazing business the best pet shop I have ever visited . On holiday in Keswick my 14 yr old terrier needed a harness after always using a slip lead, she is an awkward shape being lean and fit but lumpy and partially sighted and Ashley was superb giving us 5 choices before we found the ideal fit. Despite the shop being busy she never made us feel rushed was totally focused on what was right for my dog kept her in a quiet area and had super knowledge of not just the product range but dogs overall and what is best for our needs. I got a harness 2 leads and absolutely first class service and amazing choice. I will be back definitely worth the trip would highly recommend thanks a million Ashley! Xx

18 February 2026
Unprompted review
Rated 5 out of 5 stars

What an absolute gem we accidentally…

What an absolute gem we accidentally walked in while site seeing in Keswick and walked out with 2 supremely handsome kitted out bichons !!! Got the most brilliant body suits , rain jackets , harnesses and leads- specially adored the traffic leads with the multiple length settings and the poo bag holders! Loved it such a smashing collection we would drive down from scotland just to stock up for our dogs . Ashley was incredible
In helping us with sizes and practical
All weather choices. I would give the place 10 stars and even as we were wandering the market 3 people stopped and asked about where we got our dogs clothes and we sent them straight away to pp ! All doggy parents must make a trip to this simple unassuming but brilliantly stocked shop - our wee Teddy and Milo never looked this smart and comfy!

18 February 2026
Unprompted review
Rated 5 out of 5 stars

It has always been a delight to deal…

It has always been a delight to deal with Podgy Paws whether in the shop or ordering online & this time was no different except this time I ordered the wrong size by mistake but it was no problem. Podgy Paws soon had the correct size sent out with no fuss or ticking off. Excellent as always.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Don't leave Keswick without visiting this shop

We visited this great little shop in June 2025. We have a large German Shepherd, who is quite reactive to strangers so we didn't take him in but the staff were so friendly and so helpful and were very happy for him to come into the shop early morning to avoid too much of a crowd to help fit him for one of their amazing rain coats. This is the only place that I have found that stocks dog coats that actually fit, usually the biggest you can find is 70-75cm. They stock up to 90cm. We ended up leaving without buying a coat, just because we ran out of time but I looked them up a few months later and was greeted with the same lovely customer service over email and phone and the lovely Alex helped us order the right size. For anyone not sure, I was going to order the 90cm after measuring but Alex assured me the 80cm would fit well, we went with her advice and it fits beautifully. The coat is a Fjord waterproof, the quality is brilliant and really is waterproof. Anyone looking for great advice or visiting Keswick and you have pets, make sure you visit this shop, they have absolutely everything.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Great place!

Every holiday in Keswick we visit this wonderful pet store, loads of choice, friendly, knowledgeable staff, much, much better than the big chain pet stores.

7 October 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing

Based on previous reviews we took an hour long trip with our dogs to buy new harnesses and winter coats. We were looking to spend a fairly considerable amount as we have four dogs. We arrived and were totally ignored by the staff who were just chatting . We stayed a while browsing the stock but in the end just decided to move on and buy elsewhere

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service, great products

We went to Podgy Paws to get new harnesses for our dogs. Ashley assisted us and made sure the dogs were comfortable and didn't get stressed. They loved every minute, especially the free treat!
The harnesses are great and I can highly recommend visiting this shop if you have any pet needs

26 August 2025
Unprompted review
Rated 5 out of 5 stars

An excellent independent pet shop

We visited Podgy Paws to purchase a coat for our Fox terrier Elsie, she is nearly one & has a lifetime of adventure 🙏
Mandy was extremely helpful & professional. She knew exactly what we needed including a floatation vest as we are going to take her swimming in Cornwall.
We drove almost 2 hours to get to the shop.
It never disappoints.
Support your local shops it was a lovely experience!🐾🐾🐾

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing shop

Amazing shop. We needed a new harness and lead for our lab who pulls especially in busy places. Ashley was more than happy to fit it and give us lots of advice with help from Ben. Really nice to find a friendly, well stocked pet shop with staff who were able to give advice. Thank you

24 August 2025
Unprompted review
Rated 5 out of 5 stars

K9 Sport Sack…

We had been looking for a K9 Sport Sack for a while so we could take our dog Teddy with us on bike rides. On a recent trip to Keswick, we were really pleased to see that Podgy Paws stocked them. We called in to try them out and were looked after by Alex, who was absolutely amazing – so helpful and knowledgeable. Nothing was too much trouble. She patiently talked us through all the options, explained the differences, and even let us try the packs on for size to make sure we got the perfect fit for Teddy. Thanks to Alex’s advice, we left with the right choice and couldn’t be happier. Teddy’s first outing in the pack went really well, and we’re looking forward to using it on our trips away. Highly recommend Podgy Paws – fantastic service and a brilliant experience!

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Rex Spec dog eye goggles

I ordered Rex specs for my Border Collie, Molly. She has been in a cone for 5 weeks due to a corneal ulcer. The ulcer is healed with scarring still to heal so I invested in Rex Specs goggles. They are more expensive than many others but are really worth the money. They are excellent quality with good shaping around the nose. They have mesh around the sides and foam to make them easier to wear. Changing the lens is straight forward. Molly soon got used to them with a smelly treat for wearing them.
The online support is great.
Delivery was brilliant.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible experience

Absolutely incredible experience! The manager, Ashley, was incredibly helpful when we were selecting new harnesses for our two pups. We’ve always struggled to find harnesses that fit them comfortably, support their mobility, and give us control. Ashley not only helped us find the perfect fit but also provided us with valuable information we didn’t even know we needed. No other place has ever taken the time to assist us in finding the right fit and educate us to make walking the dogs easier. We cannot thank or recommend them enough.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

We were having trouble with our Lab 'Sonny' pulling on the lead while on holiday in the Lake District. Ashley greeted us at the shop with much enthusiasm & desire to help us solve this, she asked us questions about how we walk Sonny & what kind of thing we thought could help us. Ashley recommended the Gencon clip to collar dog headcollar, she gave us a short practical lesson on how to use this with Sonny before we bought the product and that was invaluable! It turned out to be a great buy so thank you so much for your great service!

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Such a lovely shop!

I had the most lovely time at Podgy Paws, I was helped by Ashley and she was just the best! Everyone was super sweet and kind with me and my pup Nala… Made my day! She looks so smart in her new harness!
Thanks again for taking to time to help us & for being so great 😁

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

I've only ever bought harnesses for my miniature schnauzer puppy online but ours broke on the first day of our holiday. Luckily we came across the shop and went in. They actually tried the harness on Alfie and made sure it was a good fit. So pleased with the result and the harness is great. One happy and safe puppy. Alfie was spoilt with some treats too. Thank you.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Harness purchase

We went to purchase a harness for our bull terrier and we were served by Ashley who was friendly and very helpful gave us lots of advice about a dog harness and fitted it properly to our dog.
Very friendly and helpful.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

The best

Just in case anyone notices- my wife left a recent review on Google but this text relates to a separate visit, fitting and purchase.
Many thanks to Ashley for looking after Amy for a harness fitting. As ever with this establishment, great staff, great service, great advice, large product range. It is odd but we wait to visit Keswick for dog purchases even though we live in a big city (and have Amazon Prime!)

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Our go to shop for our dogs!

Our go to shop for our dogs when in the lakes. On this visit we bought one harness and 2 collars. Ashley was patient with us and was happy to help us try the harness and collars on making sure the fit was just right. No upselling, just expert advise to make sure our dogs were comfortable and secure. Oh and the pup treats to thank us for visiting were a lovely touch thank you, see you again next time 🐶 🐶

5 May 2025
Unprompted review

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