While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Internet Shop
  2. Furniture Store

Written by the company

Pochon is een online retailer met een uitgebreide assortiment aan stijlvolle en trendy producten die je leven net iets meer plezier geven. Bij ons vind je vele mooie prijsbewuste producten op gebied van wonen, sport en dieren artikelen.


Contact info

3.7

Average

TrustScore 3.5 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great customer care!

I bought an item and received it in a different colour. the customer service representatives were responsive, polite and really keen to solve the issue. Really great post-purchase care!

27 March 2024
Unprompted review
Rated 5 out of 5 stars

super fast delivery and good quality…

super fast delivery and good quality product

30 August 2023
Pochon logo

Reply from Pochon

Dear,

Thank you for your glowing review! We're delighted that you're pleased with your experience at Pochon. Your positive feedback motivates us, and we can't wait to assist you again in the future.

Warm regards,
Pochon

Rated 4 out of 5 stars

this is the second desk I bought of…

this is the second desk I bought of this type with six months in-between. the first i bought from bol.com. I couldn't match the color.

21 April 2023
Pochon logo

Reply from Pochon

Thank you for choosing us twice! Which desk did you order twice?

Rated 5 out of 5 stars

They are very reliable and responsive.

When I had a problem with an item I received, they were very prompt and courteous. I was able to feel very secure until the transaction was completed. I think this is a trustworthy store.

24 December 2021
Show reviews in all languages. (140 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look