I spoke to Mike initially to get some information about the advertised holiday that we were interested in. He was very professional, patient and understanding and there wasn’t any pressure put on me... See more
Company replied
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Review summary
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Reviews shaping this summary
On the 15th of November I contacted plus holidays and spoke with a guy called Gary about booking my short stay in Poland.From start to finish it was a breeze with Gary,he listened to everything I need... See more
Company replied
Mike was patient while I dithered . Clear and professional in all our dealings. I changed my mind numerous times . He was so helpful . Got me a great deal . I felt heard and confident dealing with hi... See more
Michael was efficient and very helpful when enquiring about a holiday. Alternatives were no problem for him and was patient upon replies. A very smooth transaction and I can't wait for the holiday eve... See more
Company replied
Company details
Written by the company
Our team at Plus Holiday has a over 45 years’s experience in providing the best holidays across the world for less. We specialise in a quick, easy and personalised phone booking service, meaning your dream escape is just a call away. Thanks to our proven track record as a fully bonded a tour operator which sells to customers direct. We do our own contracting contract directly with our hotels, ground handlers and various airline partners, so there's no middleman so we offer the best price to our customers. We arrange high-end holidays or low-cost holidays for all budgets to any worldwide destinations. Be it a city break, tropical beach holiday, escorted trips, all inclusive holiday, worldwide cruises or family getaway, our competitive prices and various holiday types keep customers coming back. We have an extensive range of worldwide holidays to Caribbean, Middle East, Indian Ocean, Far East including USA is unrivalled. If you are looking for a personal touch for your honeymoon or wedding, we have the experience to arrange your bespoke holiday arrangements that match your personalise expectations and style ensuring your special day goes off without a hitch.
Contact info
66 Park Way Ruislip Greater London, HA4 8NR, LONDON, United Kingdom
- 020 3475 3130
- customerservice@plusholiday.co.uk
- plusholiday.co.uk
4.5
Excellent
178 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Romania
I booked trip to Romania was very easy and the agents Nancy and Mike were very helpful in providing me information fast also God a great deal visiting the dracula castle included and transfers. Have recommended to friends due to the service being great 👍
My only recommendations would be to introduce that you can pay with a PayPal account directly via the link as I had a few suspicions at first due to the deal being Soo good. Also when booking would be good to add the luggage set booking flights as feel wise air added abit on.
20 December 2023
Unprompted review
Reply from Plus Holiday
Dear Thomas Hardwick,
Thank you for taking the time to leave us a review and amazing feedback for Mike. We will pass your kind words onto him!
We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Easy booking
We had a great booking experience from Ronald at plus holiday he maid the booking easy and even managed to keep the same quote he gave us in November many thanks.
19 January 2024
Unprompted review
Very Helpful and fabulous customer…
Very Helpful and fabulous customer service
11 January 2024
Unprompted review
Reply from Plus Holiday
Dear Trudy Acton,
Thank you for taking the time to leave us a review and amazing feedback for Ronald. We will pass your kind words onto him!
We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
4 cities in Italy
Mike gave us a good deal and is very helpful and never gets tired of our questions.
4 January 2024
Unprompted review
Reply from Plus Holiday
Dear Marie,
Thank you for taking the time to leave us a review and amazing feedback for Mike. We will pass your kind words onto him!
We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Just booked a hol through plus…
Just booked a holiday through plus holiday - offered a lovely deal answered all my questions straight away. Resolved any questions about baggage transport and hotel booking.
Excellent service by Mike.
1 January 2024
Unprompted review
Reply from Plus Holiday
Dear Kevin ODonnell,
Thank you for taking the time to leave us a review and amazing feedback for Mike. We will pass your kind words onto him!
We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Booking holiday with Roland
I have booked a fantastic holiday with Roland help, he answered all questions in very quickly and booked the right holiday for me .
1 January 2024
Unprompted review
Reply from Plus Holiday
Dear Annette Ba,
Thank you for taking the time to leave us a review and amazing feedback for Ronald. We will pass your kind words onto him!
We aim to provide exceptional service, and it’s always rewarding to hear when we’ve achieved that. Thank you for choosing Plus Holiday, and we look forward to assisting you again in the future!
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Booked krakow for March from Mike so…
Booked krakow for March from Mike so excited to go…good service so far let's see…short and smooth process.
7 December 2023
Unprompted review
I dealt with Mike an as a first time…
I dealt with Mike an as a first time person ever booking anything like this online I was very nervous he made me feel so at ease and reassured me in everyday very helpful an great at his job
27 November 2023
Unprompted review
Reply from Plus Holiday
Dear Louise logue,
You're most welcome!
At Plus Holiday, we strive to ensure that every customer has a positive and seamless booking experience. It's great to hear that you experienced this during your recent interaction with us.
Mike and our team are always here to ensure that your holiday runs smoothly.
We cannot express enough how much we appreciate your continued loyalty over the years. We always look forward to assisting you and are excited for your upcoming holiday.
Many Thanks,
Regards,
Plus Holiday
Translyvania trip
Mike helped book a trip to Translyvania and he was very patient, once booked all
Documents came through. I had a slight hiccup logging into my booking but within 5mins Mike sorted it for me! Thanks Mike!
21 November 2023
Unprompted review
Reply from Plus Holiday
Dear Samantha,
You're most welcome!
At Plus Holiday, we strive to ensure that every customer has a positive and seamless booking experience. It's great to hear that you experienced this during your recent interaction with us.
Mike and our team are always here to ensure that your holiday runs smoothly.
We cannot express enough how much we appreciate your continued loyalty over the years. We always look forward to assisting you and are excited for your upcoming holiday.
Many Thanks,
Regards,
Plus Holiday
Thank you Mike for helping me book a…
Thank you Mike for helping me book a holiday to Poland. Very much looking forward to it.
18 November 2023
Unprompted review
Reply from Plus Holiday
Dear Natalie,
Thank you for taking the time to leave us a review and amazing feedback for Mike.
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
This guy Ronald he his a big help for…
This guy Ronald he his a big help for looking a good holiday, he is very nice and helpful, I highly recommended him to anyone.
10 November 2023
Unprompted review
Reply from Plus Holiday
Dear Crisanto,
Thank you for taking the time to leave us a review and amazing feedback for Ronald. We will pass your kind words onto him!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Booking Holidays
Ronald was extremely helpful, he answered all of my questions and was happy to look at many different options based on what I was looking for. The booking process was very easy and quick once I had confirmed everything I would like. Would definitely recommend them for holiday bookings!
10 November 2023
Unprompted review
Reply from Plus Holiday
Dear Sharline,
Thank you for taking the time to leave us a review and amazing feedback for Ronald. We will pass your kind words onto him!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Mike searched a few options for me and…
Mike searched a few options for me and was very helpful. I had to amend my booking the following day and he sorted it all out for me without issue. Very pleased with the service.
6 November 2023
Unprompted review
Reply from Plus Holiday
Dear Sharon,
Thank you for taking the time to leave us a review and amazing feedback for Mike. We will pass your kind words onto him!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Mike was very polite and efficient…
Mike was very polite and efficient gentleman, very helpful with sorting everything out for me, will definitely use again.
30 October 2023
Unprompted review
Reply from Plus Holiday
Dear Rebecca,
Thank you for taking the time to leave us a review and amazing feedback for Mike. We will pass your kind words onto him!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Dealt with Mike process was fast and…
Dealt with Mike process was fast and smooth.
27 October 2023
Unprompted review
Reply from Plus Holiday
Dear Harjinder,
Thank you for taking the time to leave us a review and amazing feedback for Mike. We will pass your kind words onto him!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Great customer service
Helped to make the booking easy every step of the way by Mike.Thank you
Great customer service
19 October 2023
Unprompted review
Reply from Plus Holiday
Dear David,
Thank you for taking the time to leave us a review and amazing feedback for Mike. We will pass your kind words onto him!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Excellent friendly service
Excellent friendly service
Ronald answered every question I had very helpful and reassuring
14 October 2023
Unprompted review
Reply from Plus Holiday
Dear Joanne,
Thank you for taking the time to leave us a review and amazing feedback for Ronald. We will pass your kind words onto him!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Have used away holidays for 4 years and…
Have used Plus holiday for 4 years and always go back! Ronald is very helpful, We were thinking of booking our holiday to Maldives with another travel agent however we had a bad experience dealing with them which led us to Plus Holiday. Super happy with service, I will for sure be booking future holidays with Plus Holiday
28 August 2023
Unprompted review
Reply from Plus Holiday
Dear Mick,
Thank you for taking the time to leave us a review and amazing feedback for Ronald. We will pass your kind words onto him!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Excellent
Mr Alex is a very dedicated and helpful customer service assistant. He sort out my new booking with great meaner. We have used Plus Holiday before so we know we can trust them as an agent.
26 August 2023
Unprompted review
Reply from Plus Holiday
Dear Becca,
Thank you for taking the time to leave us a review and amazing feedback for Alex. We will pass your kind words onto him!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
Second time booking with Plus holiday
Second time booking with Plus holiday. Steve was amazing he listened to what we wanted and searched for the very best deals. Process seemed very easy and we’re looking forward to trip to Dubai! Thanks for helping with our requests.
26 August 2023
Unprompted review
Reply from Plus Holiday
Dear Farooq,
Thank you for taking the time to leave us a review and amazing feedback for Steve. We will pass your kind words onto him!
We are thrilled that you were so impressed with the level of service and managed to get suitable holiday for you.
Please do not forget that we are always happy to help if you have any queries at all.
We hope you have a wonderful time away and that you book with us again in the future!
All the best,
Plus Holiday
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