PlusDental Reviews 50

User friendly to book appointment, good service.

The praxis is centrally located, the staff was very helpful in answering my questions. The whole process was quick and efficient, from 3D scan to X-ray.

The booking was easy, location in Zurich is central and preparation phone call in advance was very helpful.
Besides the fact that my initial appointment had been rescheduled several times from the PlusDental side, my first visit was very pleasant. The staff seemed professional, they walked through the procedure in right detail and transparently explained next steps. I felt in good hands.

Contact Problem, because of „Corona“ and „a lot of demands“. Sorry, that is not an excuse to give a feedback to treatment after two months after the demand was sent many times. The whole treatment process is just went to hell and after excusing and disturbing personal area of a person being surprised that they are blocked and their 2500 CHF aligners are in the trash. I demand to delete all my personal data from your idiotic company and don’t even write any answer to that. Let people read and be shocked what are you doing.

Overall I am quite satisfied with the treatment. Quality and fit of the aligners are how it should be. As the initial treatment did not quite reach the result shown in the 3D-animation, a refinement was offered without any additional cost, which should now work on the details. Customer service via telephone is really friendly and helpful in all occasions! Unfortunately response time of the e-mail customer service is often a few days too long from my point of view and the answers seem to be mostly standard replies. But if you use the telephone service in urgent cases then things are handled in a timely manner.
To recite my initial words: Despite the small inconveniences with the e-mails I am quite satisfied with PlusDental!

very friendy, organized stuff. All my questions were answered.

Everything ran quite smooth and easy. Staff were super friendly and helpful,

The treat was very good. Doctor and assistants, I rate them five stars.

I'm just rating 4 in general for one reason:
1) I called and asked about the price, and during this call, I wasn’t informed about the X-rays. I would have gone anyways, but I think if someone calls to ask about prices, it should be mentioned before and not once the patient is there.

I got clear instructions and the call I got before my appointment was really nice since they wanted to be sure I didn’t have any open questions

Friendly people, easy process, good orientation about further steps.

Very friendly staff, explained everything. Clear concept

Invisalign was a little bit painful at the beginning (first days). Although it was the best decision. The process is very simple, you don't need to go to the dentist every week, and it is much cheaper.

It works and the result is great!

The experience with PlusDental was smooth and overall satisfactory. They sent quite quickly the aligners and the app helps to keep track on the progress of the treatment

I am very happy with my alignments and after 2 months I can already see improvement

I had a very positive experience with the PlusDental aligners. They helped me to achieve the results I wanted and helped me with my teeth correction in the expected time.
I strongly recommend it!

Amazing experience and amazing stuff made me feel super welcomed and comfortable