Plumbing Hot Ltd Reviews 54

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the professionalism, efficiency, and reliability of the team. Many appreciate the clear communication, punctuality, and the respectful manner in which staff treat their homes, often leaving work areas clean and tidy. Reviewers frequently commend the staff for their friendliness, helpfulness, and dedication, noting that they often go the extra mile, especially in urgent situations. The quick response times and thoroughness of the work, from boiler installations to emergency repairs and annual services, are also highly valued by consumers.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers highlighted the efficiency and... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My boiler broke down on the Friday afternoon, it was replaced fitted on the Monday morning by 12.30. They did a first class job very clean añd disposed of the old boiler. I cannot give a higher recom... See more

Rated 5 out of 5 stars

What impressed me most about this company was their communication and punctuality.Many times in the past we have had tradesmen who haven’t let us know if they were running late or even just not turnin... See more

Rated 5 out of 5 stars

I recently had my boiler serviced and was really impressed with the overall experience. the engineer arrived exactly on time, which is always appreciated, and got straight to work with a coffee I m... See more

Rated 5 out of 5 stars

We were so fortunate to have chosen Plumbing Hot. When we explained we were pensioners likely to face the New Year without heating or hot water an engineer was sent, a diagnosis made and a new boiler... See more


Company details

  1. Plumber

Written by the company

We are one of the leading plumbing and heating experts in South Wales and the surrounding areas. Our company was founded in 2017 with the sole purpose of providing quality plumbing and heating services for customers in our community. We take pride in the fact that we have earned industry recognition in less than a decade of operation. In 2023, we took home the Installer Of The Year award. Our award-winning reputation speaks to the quality of our services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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Rated 5 out of 5 stars

My boiler broke down on the Friday…

My boiler broke down on the Friday afternoon, it was replaced fitted on the Monday morning by 12.30. They did a first class job very clean añd disposed of the old boiler. I cannot give a higher recommendation. A first class firm.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Gas fire removal

The work that I had done was the removal of a gas fire and back boiler. The work was carried out efficiently. The workman put down protection for my carpets and left no mess at all when he finished. I would recommend this company to anyone.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

I recently had my boiler serviced and…

I recently had my boiler serviced and was really impressed with the overall experience. the engineer arrived exactly on time, which is always appreciated, and got straight to work with a coffee I made.
he was very respectful of my home, everything was kept clean and tidy throughout, and he made sure to leave the area as he found it. its clear he takes pride in his work.
I had a small leak with a rubber tube and he pointed it out to myself explaining what has happened, with this he fixed it and told me to contact baxi as it is under warranty.
Overall, a reliable, professional service that i'll use again.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service


I had my annual boiler service done, and I couldn't be happier with the experience. Steve arrived exactly within the scheduled window, which I really appreciated. He took time to check everything and answered my questions; he was also mindful of my home, leaving the workspace spotless. Thank you ☺️

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Quick and knowledgeable

Quick and knowledgeable. Family run business. Much better than dealing with than the big corporations. First time of using will be my go to from now on

4 March 2026
Unprompted review
Rated 5 out of 5 stars

I recently had my boiler serviced with…

I recently had my boiler serviced with plumbing hot
Steve the engineer carried out a very thorough service and covered every aspect
Plumbing hot is a very professional company as well as being friendly and polite
My choice year after year
Thank you plumbing hot

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Plumbing Hot Ltd have been amazing…

Plumbing Hot Ltd have been amazing since they fitted my new boiler and radiators last year. Booked in for my annual service in January and Steve arrived on time, was friendly and helpful and also explained everything he had done. Just amazing service overall.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Plumbing Hot Ltd

Great service from Plumbing Hot Ltd. Replaced our broken shower quickly and on time. Great service and communication from the company and a shout out to Steve the engineer who was excellent. Will use again.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Steve from Plumbing Hot Ltd arrived on…

Steve from Plumbing Hot Ltd arrived on time and gave our boiler a complete check over and approval. He also picked up a slight problem with the positioning of certain of the boiler components during its initial installation which I am very grateful for. I have contacted the people who initially installed our boiler and they have assured me that they will send out one of their engineers to rectify the installation problem. I found Steve to be very knowledgeable and friendly and very dedicated and completed the inspection very quickly and thoroughly and we will definitely use this company again for all our boiler inspections and problems. It’s very reassuring to find a company you feel you can really trust for quick and professional service.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

We were so fortunate to have chosen…

We were so fortunate to have chosen Plumbing Hot. When we explained we were pensioners likely to face the New Year without heating or hot water an engineer was sent, a diagnosis made and a new boiler fitted and operational on New Years Day! It wasn't just a job, we felt the company cared. Thank you Chris.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Completely satisfied

Always polite. Overall do a great job.
Came to do an annual service. Completed quickly and efficiently.

Previously fitted the boiler, came back a month or so quickly same evening before finishing for their day when had problems, caused by manufacturers fault. Totally satisfied with their services.

31 December 2025
Unprompted review

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