Hi I ordered a solis hybrid inverter on eBay from them £699 it arrived on the day I ask for I found it badly damaged from being drop . The said it was down to delivery company . Ask for a replacement... See more
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I ordered 4 bottles of heating inhibitor but only 2 were delivered. Have made 2 direct attempts to communicate via e-mail and one via Paypal but still no response from Plumbbox/Cofield. Small value... See more
Incomplete order reported within hours of receipt of delivery. Have tried to get in touch with the company to get the rest of my order and have had no correspondence back. Impossible to get hold of. T... See more
Company replied
DO NOT BUY FROM THIS COMPANY! Placed an order (over £400 of underfloor heating pipe) and received an email promptly saying items were out of stock and we would be refunded immediately. No sign of t... See more
Company replied
Company details
Information provided by various external sources
plumbBOX.co.uk is a new way of shopping for your everyday plumbing supplies
Contact info
United Kingdom
- plumbbox.co.uk
1.5
Bad
168 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great value and speedy service
Great value and speedy service, would recommend!
1 October 2018
Unprompted review
Great service
Great service, But my Imitation fat max cases are of poor quality for the money, as I couldn't find them for sale anywhere anymore. Thanks Martin.
29 September 2018
Unprompted review
Ordered goods delivered to wrong address
Ordered goods arrived quickly, but were delivered to the wrong address (not my fault - I checked the address I'd given).
29 September 2018
Unprompted review
Great prices and fast delivery
Great prices and fast delivery. All boxes ticked 👍
29 September 2018
Unprompted review
First class service
28 September 2018
Unprompted review
Great savings made by using them
28 September 2018
Unprompted review
Excellent Service
Excellent Service
Ordered a few times now with no problems
28 September 2018
Unprompted review
Good value for money no problems with…
Good value for money no problems with delivery
28 September 2018
Unprompted review
Helpful phone staff
Helpful phone staff, prompt delivery and well packaged. Great value for money on the products I ordered.
28 September 2018
Unprompted review
Great price and service
28 September 2018
Unprompted review
Great product!
Great product! Highly recommend! Perfect for the times when you just can’t run a cable for switch live or pump overrun.
31 July 2018
Unprompted review
Reply from Plumbbox
Hi Joseph,
Thank you for leaving this great review. We are pleased to hear that you are happy with the products you have received and would highly recommend us. If you require any further assistance, please do not hesitate to contact us.
Kind regards, the team at plumbBOX
good price fast delivery
4 July 2018
Unprompted review
Reply from Plumbbox
Hi Arash,
Thank you for leaving this great review. We are pleased that you are happy with the service you have received and pleased with our delivery and price. If we can be of any further assistance, please do not hesitate to contact us.
Kind regards, the team at plumbBOX.
Great n fast service could do with products cheaper in bulk order
Great n fast service could do with some of the item being slightly cheaper when in bulk order as they can work out same as buying from local suppliers however the delivery and service was top notch.
Regards
Paul
Frontline Plumbing & Gas UK England
4 July 2018
Unprompted review
Reply from Plumbbox
Hi Paul,
Thank you for leaving this five star review and great feedback. We are glad to hear that you are pleased with the service and delivery you have received. We appreciate this feedback and we will take into consideration the comments left regarding prices. We do always aim to offer the best price possible. If we can be of any further assistance, please do not hesitate to contact us.
Kind regards, the team at plumbBOX.
Excellent fast service would be great…
Excellent fast service would be great if you could have a different delivery address to the card holder addres so parts could get delivered to site rather than my home
4 July 2018
Unprompted review
Reply from Plumbbox
Hi Pete,
Thank you for leaving this great review. We are happy to hear that you are happy with the fast service you have received. When at checkout there is a separate option for the shipping address. On the right hand side, if you click on "Deliver to a different address" you can fill all the details out of where you would like the order to go. I hope this helps for future orders. If you require any further assistance, please do not hesitate to contact us.
Kind regards, the team at plumbBOX.
Fantastic outfit
12 June 2018
Unprompted review
Reply from Plumbbox
Thank you for leaving this great review. This feedback is really appreciated and we are glad that you have been provided with a fantastic service. If you require any further assistance, please do not hesitate to contact us.
Kind regards, the team at plumbBOX.
Reply from Plumbbox
Hi Andrew,
Thank you for leaving this great review. We are glad that everything went well with your order and we appreciate this positive feedback. If you require any further assistance, please do not hesitate to contact us.
Kind regards, the team at plumbBOX.
Reply from Plumbbox
Hi Shana,
Please accept our apologies that this order was not received on time. Any delivery issues are with our third party courier service. However, we do take all customer issues very seriously and always aim to resolve them as a matter of urgency. We are happy that we have come to a satisfactory resolution in the aftercare for you and that this has been reflected in the review left. Thank you for this.
Kind regards, the team at plumbBOX.
Reply from Plumbbox
Hi Richard,
Thank you for this great review. We are glad to hear that you are happy with our prices and delivery service. If you require any further assistance, please do not hesitate to contact us.
Kind regards, the team at plumbBOX.
Good service
Good service. Great delivery speed. Contents of order spot on.
30 April 2018
Unprompted review
Reply from Plumbbox
Thank you for leaving this positive review. We are glad to hear that you are happy with the service you have received. If you require any further assistance, please do not hesitate to contact us.
Kind regards, the team at plumbBOX.
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