While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could give this company negative…

If I could give this company negative stars then I definitely would. I took out a package to help me integrate into France and at the end of the year they had achieved nothing other than change over my UK driving license. I was given the wrong advice consistently, I was told I didn't need to go back to the UK to apply for my entrepreneurs visa. They didn't import my camper van into France properly - a mistake which had ended up costing me great deal of money and stress. All of this without recognition let alone any kind of apology. I first started using this company in 2022 and am still suffering the consequences of their mistakes. There are much better companies out there offering help at a fraction of the price and stress.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

My saviour, my Lifeline, Amazing Company

I can honestly say that without the help of John and his team at Please Help, our french dream would have turned into a nightmare.
Stuck in that position of looking for a permanent rental property, but not being able to get past the first steps because of the language barrier, they did this for us, they also made sure all facilities were in place before we moved in.
I am a very stressed person and they made life so easy for me to settle into a country I didn't know.
I was unsure when I first saw the pricing, I thought at first it was expensive but when I've seen what they have done for for me no matter how small to how big, even getting someone out to an appointment to translate for me. Managing translations of my documents and legal requirements. Every penny is worth it, I would of payed triple by now for the things I've asked of them, If I had done this on my own or with other help.
No matter what time of day or night I can contact them and they will help me, they are my lifeline.
They have a great number of contacts and very able, friendly staff to deal with what ever crops up, if they don't know the answer to something they go out of their way to find the answer, and they don't stop till they get to the end of it.
I would recommend Pleasehelp.eu to everyone moving abroad no matter how big or small. Their dedication is second to none.
I am still using them 3 years on because I find there is always something I need help with and I can just send them a message or call and they will get it done, my stress is over when it comes to paperwork or maintenance and for that I am grateful, they would probably even find me friends if I asked them to 😂. They are my Saviours.
Thank you Pleasehelp.

11 June 2022
Unprompted review
Rated 1 out of 5 stars

Steer clear!

He expects payment via Direct Debit and then:-

1. ** Lack of responses - chased J Dislins for three
weeks, several times, before receiving a
response, at other times no responses at all.
2. **His information was, on occasion, incorrect
(Forms) which he acknowledged and revised
when I queried it, leading me to always check
all the information he sent as best I could.
3. ** The 3 quotes he had given me for various
requirements were all almost twice as
expensive as the ones I obtained and used
myself.
4. ** Incorrectly claimed I was in arrears 3 months
when he actually set the Direct Debit up
himself !!
5. ** There are several reviews on his facebook page
from people experiencing the same/similar
problems with him.

31 August 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look