Playzee Reviews 

Had a good win like gambling you don't always win but when you do it's mint but unfortunately I was pissed so spent it all lol

DO NOT PLAY ON THERE SITE

SCAMMERS
THIEFS

TAKE YOUR MONEY AND DO NOT PAY OUT

I was faced with an issue on their servers when I was booted while in the middle.of a match, when I tried explaining my situation they were uncompliant, impolite, and unwilling to listen or reimburse me.for.my.lost funds and time. I would NEVER recommend this site to anyone.

I would rate this place lower than a 1.. I wont over 2000 and they refused to pay it out saying I was in breach of clause 7 which was total bull.. dont waste any money on this place absolute scam.

Never experienced such a bad gaming site
I deposited £300 and received a £300 bonus and begun to play roulette and I was betting £20/£30 spins and between 20-25 spins had been completely wiped out of the lot
I understand the principles of gambling but the odds of what happened to me are incredible
I was given a £20 bonus on a slot game which disappeared in 10 seconds flat
Then I contacted there customer service team and I requested my account fully closed which they couldn't do they said they offer no permanent closure
Absolute awful experience and I may as well have threw £300 down the drain
I strongly advise anyone thinking of opening a playzee account to strongly reconsider

Wouldn't even waste your time spending money on this website look else we're just robbery also opted in to a certain bonus and they are telling me I never opted I which I clearly remember opting in absulte sham of a company spent like 1100 in just over a week and tell me I'm not opted in and don't get back to my emails there happy they have there money won't be using again and will try find a way to claim that money back now as I've been scamed and bonus is awful just have to wager 35times do not recommend honestly.

Avoid at all costs. I’ve just played on this site and got a bonus round (a very RARE one) , as the third bonus symbol landed on the screen the middle one disappeared and I lost the round ! Contacted live chat who offered me a 5 pound bonus which I initially accepted but was then told that I had to wager 35 x 5.00 before I could withdraw. I never accepted a bonus for this very reason so it was completely unfair that this bonus had a wagering requirement, especially when I was receiving that bonus due to the fault on the machine. Live help fella (Troy) was extremely unhelpful and refused to give information requested (on numerous occasions) to enable me to complain about the incident (he clearly didn’t want me to make a formal complaint)

I am fully aware that gambling is a win some /lose some , but this site is just lose lose lose. Live help should be called live waste of your valuable time!

I'm not a member of playzee I'm just glad I came on here and looked them up ,i would just like to thanks Trustpilot to see the comments, and i an glad i did I will not be joining now thanks to you.

It's not a scam. But dont take the welcome bonus. You need to wager it 35 times and if you play blackjack its only counts 0.10%. I had to play it 7000£ worth in blackjack managed to finish it with a profit of 500 and they revoked it because I had bigger bets the 5£. It was my fault becouse it was stated in the wagering requirements. I just find it a bit unfair. But hey this is life

As part of the White Hat Gaming group, please stay clear if all of their sites, I have had nothing but bad experiences with them and regret depositing any money with them, they will happily accept your deposits but act in the worst possible way to protect players.

Absolute rip off with bonuses-please keep away-they want x35 your deposit before allowing any REAL money to withdraw / please please don’t deposit to these cowboys without stetsons

I wouldnt even give it a one so far its taken 9 days to process a poxy 50 pound win. Everytime i go on chat to enquire it still being processed. Avoid this casino its crap

One of the worst casino I've played on, spent ovee 4k in 3 weeks got jack, people plz avoid n save your money u ant gona win, free spins are extremely rear n extremely difficult to get. Avoid Avoid

The worse site i have ever played on ..no games pay out ,The games need to be reloaded as they freeze?.Even when a bonus does eventually come on the game it is a very poor pay out .This is a very poor site .do not waste your money

10k deposits in the space of 3 days, no bonuses offered and when asked the chat they said your account is under review so they can’t offer any bonus....... look after your high limit players ! Use other casinos where they value your custom and you get rewarded for filling their pockets....... plus never ever play big bet games played around 50 spins on 50 pounds and bet once got anywhere near even money back on spin, 5k down the drain. Zero customer service

I am one of the fortunate people that has never had a major issue with any of the gaming sites and I have enjoyed playing on line for many years. Unfortunately this came to an end last weekend with PlayZeee. The platform has a small a selection of games I recognised and the site is relatively easy to navigate. I was not pleased to see they did not have an Age of Gods game as I am a big fan of the series.

I deposited using the match bonus and proceeded to play. The bonus wasn’t matched so I started to get concerned. I decided to take a break withdraw my money and look PlayZee up over dinner.

After a quick search PlayZee appeared to be legitimate so I felt confident to carry on playing and reversed my withdrawal. In hindsight I should have dug a little deeper but I was naive and in a hurry to enjoy my night!

I should have seen the warning flags when I went to withdraw my money. As the withdrawal will not be processed until after 48 hours and you have the option to reverse your withdrawal within that time period. I normally deposit using PayPal and usually receive my money within a few hours on other sites. Which is nice as you are not forced to stick to a certain site and have the option to play the same site again or play somewhere else.

I continued to play but a good few hours later the deposit was
still not matched. I wanted to deposit again but was cautious so I contacted customer service through live chat.

Customer service were quick to respond and asked for quite a few security details which I was impressed by. I explained my situation and was advised that I was not eligible for my bonus as I had reversed my withdrawal! They than spammed the chat with cut and pastes of their terms and conditions. I went into panic fearing I had been scammed and asked to have my account closed down immediately, to which they obliged.

I sent an email to the complaints team politely asking them to rectify the matter. I received an automated response and did not hear back from them despite sending a follow up email.

I contacted customer support through chat and their blunt reply was “ You need to wait for feedback from the complaints team, they will reply accordingly”.

Despite burning through my first deposit I did enjoy playing on their platform and I would have placed another deposit, fortunately I did not. I know that people tend to complain when something goes wrong and rarely give praise when something is done well. I have been guilty of this, going forward I will write about my positive experiences on other platforms and luckily there have been many.

In my opinion it’s a real shame that a company would operate in this way. It gives the industry a bad name and is not fair to the customers who enjoy playing or the competitors that offer a good service.

If after reading this you still want to give PlayZee a go. My advice would be to proceed with caution and start with a small deposit. I would hate for someone else to go through this experience.

Update: A member of the the PlayZee team replied to me on another post. They stated that the complaints team will be in contact. Yet I have heard nothing from the complaints team.

On the post they advised me that the deposit is not matched until you have spent all of your initial deposit. So essentially you have to lose all your money before the bonus is credited and the bonus has a minimum wager play through before you can make a withdrawal. Couple that with the length of time it takes to withdraw your money and the reverse withdrawal options, if you do win anything it’s unlikely you will see your money. Allegedly they use affiliates that have been shunned by other platforms and users due to specific targeting of problems gamblers. This is my opinion based on the information I have, you can draw your own conclusions as to how legitimate this platform is. Reading other people’s comments I have a suspicion that PlayZee operate the get as much money while you can model. If the customer is unhappy, ignore and onto the next unwitting punter. It is a tactic used by many shady online ventures. It’s short term hence why customer service and repeat players are not a priority. They have no recorded sanctions with the UK Gambling Commission. I can only assume this is due the young age of the company or a comparatively low amount of customers compared to other platforms.

This casino no have potential no more deposit goodbye playzee casino very disappointed.

I spend 50£ to get bonus another 50 and NO WIN < POOR Service and Game done a lot of Dead SPINS !! Fake Bonus OFFER ! No Win !! I put opinion on Plazee website they take off from website ! they manipulated Opinion ! Scammers !!!

Very poor service late pay out !!!
DO not Deposit there because when you win is problem to get you money back !!!