Playsum Reviews 

99
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Easy to pick; cart; and check out. Great selection of titles with generous discounts. Definitely recommend looking here to shop for game keys. I'm a sucker for convenience and Playsum makes it very ea... See more

Rated 5 out of 5 stars

Couldn’t have been simpler. Found the game I wanted for over 50% less than other places, purchased it, got the key. Logged into steam, activated it, downloaded the game, installed and was playing wi... See more

Rated 5 out of 5 stars

Bought a game quickly and easily at a great price, and enjoyed a 5% discont on top with a coupon. Key arrived immediately and I had no issue redeeming it. If I could suggest anything it'd be a P... See more

Rated 5 out of 5 stars

Works and also there are codes out there that can get you games cheaper. It gives you the game key fair and square, it doesn't fool you and give you a shitty account with the game. Nice 👍

Company details

  1. Video Game Store
  2. Gaming service Provider
  3. Hobby Store

Written by the company

About Playsum: We're on a mission to make social gaming safe and easy for everyone. Playsum is an inclusive gaming community, digital game store, and indie game studio. Part of that mission includes making it easier than ever to buy and gift games at the best discounts available. All our games on the Playsum Games Store are officially licensed from the game publishers and developers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

99 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(99)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I have been waiting for more than 2…

I have been waiting for more than 2 weeks for a game key. I have opened two tickets asking for a refund and they have not responded to the first ticket I opened for over a week.

Edit:

Just like I was upset at the time about the delay in responding to my ticket, I understand that we’re all human and can make mistakes or have oversights. Not only did they reply with an apology, but they also gave me a voucher for future purchases, which I appreciate. I made another purchase from the store today and the delivery was instant. I hope things go well for them, and I see that the overall reviews are positive. Good job and good customer service after all.

28 March 2025
Unprompted review
Playsum logo

Reply from Playsum

Hi Alberto,

I apologize for the delay in responding to your ticket and for the frustration caused by waiting for your game key. This title has been in high demand, leading to unexpected delays from the publisher.

We processed a full refund for your purchase on Tuesday but due to an oversight didn't submit our response to your ticket until today. I appreciate your feedback, we're working to improve our communication and transparency around back-orders with follow-up emails and estimated wait times.

Thank you for sharing your experience, and we hope to serve you better in the future.

Best,

Alex - Co-founder & Co-CEO
Team Playsum

Rated 5 out of 5 stars

wonderful store experience!

I purchased 3 games during a sale and had a wonderful experience. The store was easy to navigate, and I found what I was looking for quickly. I received the codes to add the games to my Steam library fast, and it was easy to redeem them. The games were also on sale via Playsum's storefront, but not on Steam itself, so I saved quite a bit of money using Playsum!

24 July 2024
Rated 5 out of 5 stars

UK buyer positive perspective!

I've bought a couple of games from Playsum's store now, and as a UK purchaser buying from the US, I was apprehensive at first, but they have a nifty feature to tell you if the games can work internationally which set my mind at ease. Both DynoPunk and Shadows of Doubt have been great additions to my library thanks to Playsum and their sales!

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Positive and 360° experience!

I took advantage of one of their promotions and bought three games from their store. They had a great selection and their website is so easy to use! As soon as I received the keys, I went to their app and found some players to play with! Something I love is that this company is willing to give the gaming community a safe space to enjoy our hobby, so kudos to them! All in all I had a great experience.

13 March 2024
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