Someone actually responded to me and I told rhe truth, I don't know anything about this company and I can't afford the price. I'm retired and live on Social Security which doesn't go very far , so I... See more
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It took a lil bit to hear anything back, but when Claire contacted me and said they could make an exception for me I was really pleased with their decision and glad they were able to do the right thin... See more
Stole money and then "graciously" returned it. Wanted a reveiw to close my escalation case and return funds. "After carefully reviewing everything, I have approved crediting the charged amount to... See more
When I explained the situation and that I wasn’t trying to get any credits or a membership they understood & said they would refund me the amount back in 7-10 business days
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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"Emily helped solve my problem,
You guys resolved my issue very quickly…
You guys resolved my issue very quickly with no problems thank you very much
Follow up by Zoe to resolve a problem
Follow up by Zoe to resolve a problem
Shit
It’s a trap. Can’t even leave a stupid review with out a million options. I just want out of it. What the -/:;; I can’t get out of the stupid shitty program
Please don't waste your time this is…
Please don't waste your time this is the biggest scam its been months since they took money off my card and when I canceled and told them the charges was not correct to refund me my money they have a nerve to send a email saying they will refund my money if u give a good review here NO I will not lie they are a scam and I will contact my bank today to get my money back from them dont waste your time they will be getting reported
I had a good experience
I had a good experience. They were very friendly and extremely helpful. It was a quick & easy process.
Stole money
Stole money and then "graciously" returned it. Wanted a reveiw to close my escalation case and return funds.
"After carefully reviewing everything, I have approved crediting the charged amount to the same account you used for your purchase. This is an exception made specifically for your situation, as I wanted to ensure you were completely satisfied.
To finalize your case in our database and mark it as resolved, please share your feedback about your experience with me through a short review on Trustpilot. Your feedback not only helps me properly close your case, but also shows other customers they can trust us when they need help."
Don't trust this company.
Thank you Claire !
It took a lil bit to hear anything back, but when Claire contacted me and said they could make an exception for me I was really pleased with their decision and glad they were able to do the right thing? Thank you !
Thanks Edith
Thanks Edith - Escalation Team but I need to cancel my account and any relevant credit cards
Edith helped me solve the problem
Edith helped me solve the problem, thank you.
I appreciate your attention to detail…
I appreciate your attention to detail when I asked for you to cancel my membership. You took immediate action and resolved my issue.
Thank you,
Patricia Follo
Stop my membership
Hi, thanks for ur quick action. Thank u Mr Jamal for ur great help...
Prompt assistance and good customer…
Prompt assistance and good customer service skills
This company helped me resolve a issue…
Eugene helped me resolve a issue in a professional timely manner
purchase
I was disappointed I never my purchase but they handled my refund in a very timely manner
Eugene helped solve my problem.
When I explained the situation and that…
When I explained the situation and that I wasn’t trying to get any credits or a membership they understood & said they would refund me the amount back in 7-10 business days
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