Great sale from John and Morgan at Platinum car sales Ltd, both are very polite and welcoming and such a fast process. Couldn’t be happier with the m135i thanks ! HIGHLY recommend checking them out... See more
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Very happy with my purchase. Excellent customer service. Very friendly and accommodating. Would highly recommend.

Reply from Platinumcarsalesltd
Highly recommend excellent service from start to finish. Everyone really friendly and welcoming. Even had my car delivered. Huge thanks to John and the boys

Reply from Platinumcarsalesltd
Absolutely outstanding service from start to finish. Can’t recommend the company enough, everyone was very friendly and helpful. Was made comfortable the moment we walked in. Thank you for great service and our stunning new car!

Reply from Platinumcarsalesltd
Great service,no messing about, also credit to his right hand man, great business helpful, highly recommend this lot ,

Reply from Platinumcarsalesltd
Excellent customer service from start to finish, even opened up on a Sunday so we could view the cars. Would highly recommend John & his team. The stock is well maintained & looked after, very happy with our purchase.

Reply from Platinumcarsalesltd
Purchased a car from this company today and what a pleasure it was.. they wasn’t pushy what so ever but at the same time they were really friendly.. very helpful answering all of our questions. I would highly recommend this company and will definitely go back in the future.
A1 first car in 2022 had exellent service, so used again in 2025 with exellent service again

Reply from Platinumcarsalesltd
The team were so welcoming and knowledgable. Had such a great experience and would highly recommend!!

Reply from Platinumcarsalesltd
John at Platinum is an outstanding guy, I cannot praise him enough, he bent over backwards & sideways to make sure this deal worked when a finance company made mistake after mistake, john was constantly dealing with them and updating me all the way he and his staff even stayed after hours to make sure I got my vehicle ... Top Man thank you again john you are one of a kind and real pleasure to deal with .

Reply from Platinumcarsalesltd
Was welcomed by the team given ample time to look around the vehicle whilst John explained features we were offered a test drive and was given plenty of time to make our decision nothing was too much trouble for the team and when the vehicle was handed over it was immaculate the whole process was simple and fun I would not hesitate to recommend this business to friends and family

Reply from Platinumcarsalesltd
Purchased my first car with this company, great experience and very helpful. Thank you for everything.

Reply from Platinumcarsalesltd
Best car buying experience from start to finish, very polite, professional and friendly staff. Picked up the car today and it's an absolute dream to drive and a car ive been wanting for years. John is only on the other end of the phone for any queries before and after sale. Top guy and salesman. Extremely happy with my whole outcome from platinum car sales

Reply from Platinumcarsalesltd
Good customer service very friendly highly recommend

Reply from Platinumcarsalesltd
Recently bought a car from platinum. John was very helpful even when i hadnt called ahead and turned up without an appointment. The car was exactly as desrcibed and photographed if not in better condition than shown. I had a small issue with the car a few weeks later and john was only a phone call away to get it rectified, even with it being so close to chirstmas they got my car in and out and in no time even offering a courtesy car for the duration my car was in, john kept in constant contact keeping me updated. Excellent service I would definitely buy again and recommend to other people.

Reply from Platinumcarsalesltd
Bought my sons first car today, excellent service, very thorough!

Reply from Platinumcarsalesltd
John top man fantastic guy very nice guy pleasure to do business with second car from here very happy customer would definitely recommend platinum

Reply from Platinumcarsalesltd
Really good customer service and friendly down to earth staff. Had a small teething problem with the car and they got it sorted the same day for me.
Would use this garage again

Reply from Platinumcarsalesltd
Recently purchased my st-3 from platinum, John and the team were very professional and was a pleasure to deal with, even went the extra mile before picking the car up, great bunch of lads and great service

Reply from Platinumcarsalesltd
John is a great, professional salesman and gives wonderful customer service!
I saw the car I liked online and, after chatting to John, bought the car unseen (as we live 187 miles away) and he arranged delivery.
There have been a couple of niggles with the car but they have been sorted swiftly and amicably.
A truly enjoyable car buying experience:)
I would have no hesitation in recommending Platinum Car Sales!

Reply from Platinumcarsalesltd
What lovely friendly guys! Bought a new car from them today and it's lovely. Friendly people and they know what they are talking about. We got a great deal.

Reply from Platinumcarsalesltd
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