Plastock Reviews 337

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality and accuracy, often finding exactly what they need. The delivery service is frequently highlighted for its speed and efficiency, with many people receiving their orders promptly and well-protected. The ordering process is described as easy and straightforward, and the staff are commended for their helpfulness and excellent communication. However, some customers also noted issues with delivery, including concerns about the final placement of packages or experiencing significant delays. A few people were dissatisfied with how cutting services were handled, particularly regarding offcuts, and some reported problems with incomplete address information affecting delivery.

What people talk about most

Product

Reviewers express satisfaction with the products, often highlighting their high quality and accuracy to... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy, with some... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the efficient, friendly,... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise the team for being... See more

Based on these reviews

Rated 5 out of 5 stars

I was serviced exceptionally well by Nick, who ensured my satisfaction. The package was very large, properly protected and came very fast. I was pleased by the price he charged for his services.... See more

Company replied

Rated 5 out of 5 stars

Didn't have the full stock that was ordered but to be fair they did contact us straight away to offer a refund, deceiver when they had stock or send what they could. Communication was great so a well... See more

Company replied

Rated 5 out of 5 stars

Ryan at ADL rescued us with the fastest turn around ever on some internal signage to meet a deadline less than a week away at a retail business in Dunstable. Ryan has a can-do attitude and his service... See more

Company replied

Rated 5 out of 5 stars

Easy to use & order website and extremely helpful sales team. I needed some 6mm rods for some blinds i had put up, but there are several different types plastic i needed ones that didn't have to much... See more

Company replied


Company details

  1. Plastic Fabrication Company
  2. Acrylic Store
  3. Plastic Products Supplier
  4. Plastic Wholesaler
  5. Polythene and Plastic Sheeting Supplier

About Plastock

Written by the company

MORE THAN JUST PLASTIC...

Plastock offer a huge range of over 15,000 products available from UK stock, specialising in Engineering, Display and Architectural materials in a wide range of colours, sizes and shape. For sheet, rod and tube materials, including 100% RECYCLED options, we've got you covered. Check out our extensive range...

100% Recycled Plastics Engineering Plastics Sign & Display Plastics Design & Architectural Plastics

But we’re not just a product-focused store, we’re process-focused too and have some of the best creative talent around. Plastock is an expert in all cutting, laser and manufacturing techniques across a huge span of industries, materials and components. We can also support you with design, development, fabrication and installation services.

Our Services

We use only the best, time-tested machinery to produce the best results. Our experience and skill with plastic is unrivalled. We’ve worked with a whole host of global leading brands including the BBC, 2012 Olympics, Selfridges, Bentley, Smirnoff, Burberry, Cadbury, Volvo, Super Dry, Tate Britain and Gap among others. However it’s not just about the big names - we love smaller projects too involving one-of-a-kind pieces for the home or an exhibition.

IF YOU CAN THINK IT WE CAN MAKE IT...

If you can come up with the bare bones of an idea, our talented team will do the rest. As part of our company ethos we’re also heavily focused on efficiency, making our warehouse and processes as green as possible - not only for the environment but so we can pass on cost-savings to our valued clients.

No project is too big or too small - no level of customer input too little or too large. We can operate as a sub-contracted or fully-managed vendor. Plastock operates under stringent quality control measures and we have outstanding design, manufacturing, engineering and logistics capability making us not only the easiest manufacturer you’ll ever work with, but the most innovative.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

337 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Ordered many times

Ordered many times, always have what I need and fast shipping.

31 March 2026
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Reply from Plastock

Hi Steven,

We appreciate your great comments. Its always good to hear from happy repeat customers, we look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars
Plastock logo

Reply from Plastock

Hi Ray,

We appreciate your great comments. Thank you for choosing Plastock and for taking the time to leave your review. We look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

What was expected

What was expected

14 April 2026
Plastock logo

Reply from Plastock

Hi Matthew,

Many thanks for taking the time to leave your review, we're pleased your order was fulfilled as expected. We look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

Great high quality products delivered…

Great high quality products delivered quickly.

8 April 2026
Plastock logo

Reply from Plastock

Hi Simon,

Thank you for choosing Plastock and for taking the time to share your experience. We look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

Great communication

Didn't have the full stock that was ordered but to be fair they did contact us straight away to offer a refund, deceiver when they had stock or send what they could.
Communication was great so a well deserved five stars from me.

27 March 2026
Plastock logo

Reply from Plastock

Hi Paul,

Many thanks for your great review, we're pleased that you were happy with the service provided by our team. Thank you for choosing Plastock – we look forward to seeing you again soon!

Team Plastock.

Rated 5 out of 5 stars

Fantastic Service

Easy ordering, superb quality & fast service despite needing to verify my mistake first. Very impressed all round 👍

17 March 2026
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Reply from Plastock

Hi Carolyn,

Many thanks for your great review, we're pleased that you were happy with the service our team provided. Thank you for choosing Plastock – we hope to see you again soon!

Team Plastock.

Rated 3 out of 5 stars

I have used Plastock for many years and…

I have used Plastock for many years and have always been more than satisfied with both the product and service however, I recently ordered a number of Polycarbonate tubes on line but forgot to add a further tube to the order so I called by phone to add the additional tube to the order, I was charged an additional shipping charge as they told me the previous order had already been processed and dispatched to which I agreed to the payment. The next day BOTH packages arrived with the same vehicle and driver. I paid more for the additional tube than the online price and then had to pay the delivery charge twice for the same courier.

16 March 2026
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Reply from Plastock

Thank you for taking the time to leave your review. As a regular customer your feedback is important to us.

I'm sure you will understand that we are not able to add additional items to an order that has already been processed and dispatched. In such cases addition items are processed as a separate order and so incur a separate delivery charge, even if the courier subsequently delivers the two packages on the same vehicle (something which is outside our control). It is also worth noting that, like many suppliers, we often offer discounts for online orders.

We always aim to provide a high level of service to our customers and we are sorry that you were disappointed in this case. Please accept our apologies for any inconvenience caused.

Team Plastock

Rated 5 out of 5 stars
Plastock logo

Reply from Plastock

Hi Ste,

Many thanks for taking the time to leave your review, we're pleased you were happy with the service provided by our team. We look forward to seeing you again soon.

Team Plastock

Rated 4 out of 5 stars
Plastock logo

Reply from Plastock

Hi Phillip,

Thank you for choosing Plastock and for taking the time to share your experience. We look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

Very good service

Very good service , next day delivery service was really good. Agent was very helpful.

3 March 2026
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Reply from Plastock

Hi Camillo,

Many thanks for your amazing review, we're pleased that you were happy with the service our team provided. Thank you for choosing Plastock – we hope to see you again soon!

Team Plastock.

Rated 5 out of 5 stars

Great quality, fast delivery, amazing range…

Great quality fast delivery and amazing range of products

25 February 2026
Plastock logo

Reply from Plastock

Hi John,

Thank you for choosing Plastock and for taking the time to share your experience. We look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

Easy website & ordering

Easy website & ordering. Product as described & delivered quickly

27 February 2026
Plastock logo

Reply from Plastock

Hi David,

Thanks for taking the time to leave your review. We're pleased you found our cut to size service useful and we look forward to seeing you again soon.

Team Plastock.

Rated 5 out of 5 stars

Very good

Very good, & helpful. Got 1st order wrong but corrected and replaced same day.
Shame about 1st order was wrong but It’s putting things right that matters.

17 February 2026
Plastock logo

Reply from Plastock

Hi Christopher,

Many thanks for taking the time to leave your review, we're pleased you were ultimately happy with the way this issue was resolved.

Please accept our apologies for any inconvenience caused , we look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars
Plastock logo

Reply from Plastock

Hi Gary,

We appreciate your great comments. Thank you for choosing Plastock and for taking the time to leave your review. We look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

Quick response to my purchase

Quick response to my purchase! Exactly what was required and good product.

4 February 2026
Plastock logo

Reply from Plastock

Hi Stephen,

Many thanks for taking the time to leave your review, we're pleased you were happy with the speed of our service. We look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

Very good indeed

Nice website and easy to navigate
Great stock range.
Good communication after ordering
Very fast delivery

2 February 2026
Plastock logo

Reply from Plastock

Hi Mark,

We appreciate your great comments. Thank you for choosing Plastock and for taking the time to share your experience. We look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

Quality product range and excellent service

They had just what I needed at reasonable cost and delivered within one day of purchase.

28 January 2026
Plastock logo

Reply from Plastock

Hi Chris,

Many thanks for taking the time to leave your review, we're pleased you were happy with the speed of our service. Thank you for choosing Plastock, we look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

Real service!

I gave you a short notice one off order which you fulfilled without any drama. The product is really good and we are very pleased with the end result.

28 January 2026
Plastock logo

Reply from Plastock

Hi Brian,

Thanks for taking the time to leave your review, your feedback is important to us. We appreciate your great comments and look forward to seeing you again soon.

Team Plastock

Rated 5 out of 5 stars

Great service

Easy to use website for ordering with quick despatch 100% recommended

26 January 2026
Plastock logo

Reply from Plastock

Hi Mike,

We appreciate your great comments. Thank you for choosing Plastock and for taking the time to share your experience. We look forward to seeing you again soon.

Team Plastock

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