PlasticPlace.com Reviews 233

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and perfect fit for various needs. Many people highlight the exceptional customer service, describing the staff as helpful, responsive, and professional. The quick response times and the personalized attention received are frequently mentioned as key strengths, making interactions pleasant and efficient. Some people also felt that the products were not as thick as expected or that the sizing information was misleading, leading to issues with fit. A few other people also felt that the company's policies, such as restocking fees, were unclear or that their orders were incorrect.

What people talk about most

Product

People report positive experiences with product quality and selection. Customers consistently praise the... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team's... See more

Response time

Reviewers mention positive feedback about response times. Customers frequently praise the prompt and timely... See more

Customer service

Consumers consistently report positive experiences with customer service. Many customers praise the... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality and durability of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Plasticplace has the best prices and they are FAIR. Their inventory is huge and I can always get what I need. Their customer service is excellent, truly helpful in a day and age where this is rarely t... See more

Rated 5 out of 5 stars

I'm allergic to chemical scents that are now being applied to so many plastic products. It has become impossible to purchase products locally that don't cause allergic reactions. The "scents" cling... See more

Rated 5 out of 5 stars

Michelle , understood my need and sent a sample bag for me to inspect. Once received I reached back out to Michelle and immediately I received a response. This type of customer service is what's mis... See more

Rated 5 out of 5 stars

Very helpful. I realized after I completed my purchase that the shipping address was incorrect. I did change it under my account, but needed to reply to the order confirmation email regarding that cha... See more


4.8

Excellent

TrustScore 5 out of 5

233 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Happy Customer

I was shopping for bags based on thickness as it seems all of my usual go-tos are getting thinner and thinner. That's how I came across PlasticPlace. Good price. Appropriate thickness for kitchen waste. So far so good!

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Michael,

Michael,

Appreciate you taking the time out of your busy CEO schedule to write a note of appreciation as we have lost that personal touch in most business.
You have a great product and customer service is top notch!!
Send my appreciation to your team and keep up the great work!!

Thanks,

DWM

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service

I've never had an issue ordering in the past. This time, the USPS dropped the ball. When I called, they were more than helpful in resolving the missing deleivery. Normally shipped UPS arrives in 24-48 hours. This is now overdue by 10 days. Michelle was able to locate a replacement for the missing delivery, and is sending it out via Fed Ex. Thank you Plastic Place, and Michelle!
Jon D

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Mix-up fix

There was a mix-up in delivery, and Plastic Place resolved it immediately. Great service

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Products

Great Bags, Large assortment, High Quality.
I've used an assortment of sizes and I'm very satisfied with them all. Ordering and delivery simple and easy.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

I have used this company for years

I have used this company for years. I was tired of getting poor quality trash bags at the store and luckily I found these guys. I have never bought a trash bag that did not meet or exceed my expectations. I will continue to buy from them as long as they are around.

9 March 2025
Unprompted review
Rated 5 out of 5 stars

PlasticPlace.com is a great site

PlasticPlace.com is a great site. Their products are fantastic and very reasonable. The quality of their products are excellent. I would definitely recommend PlasticPlace.com to anyone looking for good quality bags. They have a very large selection.

10 February 2025
Unprompted review

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