While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very impressed with the way your team immediately cancelled our order when we were told by our WPHS team that we were not allowed to use the Perspex in the manner we had intended. Many thanks, you wi... See more

Rated 3 out of 5 stars

Was in contact with supplier to arrange delivery of my order which subsequently needed to be altered as their delivery vehicle couldn’t make it. Item delivered was 2440 x 1220 x 10mm sheet even though... See more

Rated 5 out of 5 stars

Thrilled with the personalised prompt service. Last minute urgent order before Christmas and was looked after incredibly well. Highly recommend Plastic Direct for all your Perspex needs. Will definit... See more

Rated 5 out of 5 stars

So easy to order a bunch of custom sizes! I like how you can see them all in the visual indicator when ordering. They were perfect for the vintage caravan windows.

Company details


Contact info

4.1

Great

TrustScore 4 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thrilled with the personalised prompt…

Thrilled with the personalised prompt service. Last minute urgent order before Christmas and was looked after incredibly well. Highly recommend Plastic Direct for all your Perspex needs. Will definitely be a return customer.

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Happy customer

I called Aaron and arranged very fast cutting and supply of some large sheets for a ĵob I needed to complete urgently. Competitively priced and I'm happy with the result.

Good luck with the new workshop.

28 December 2023
Unprompted review
Rated 1 out of 5 stars

Bad communication trying to organise my…

Bad communication trying to organise my order and late email replies and payment, working out delivery times etc.. They gave me an order I didn’t pay for or order and just left it for me to dispose.

21 September 2023
Removed logo

Reply from Removed

Thank you for your feedback Olivia, and i appreciate it. We always strive to do better and always learning how we can improve. in this case this was from an order placed a little while ago and was during a time of growth where we had some teething issues. Again thank you and i hope you have a merry Christmas!

Rated 1 out of 5 stars

It takes long time to get orders made

It takes long time to get orders made,
Cutting a piece of plastic is what you do,
You people can't do it in Melbourne,( A few blocks away from me). And its getting cut in SYD and shipped to Melbourne, What a Joke,
One of my first year Apprentice will cut it in 5 min, with a blade. I'm not coming to you again,
The people in Cheltenham RD, Keys Brough will do it in 2 hrs.
Bye.

1 December 2023
Removed logo

Reply from Removed

Hi Kumar, It appears you ordered on the 28th, shipped 5 working days later (not including the day of order) which is within our 3 - 5 day cutting time. The tracking number is SYFTHWW via sendle and was delivered a few days after getting it shipped. If it helps the situation please do get in touch and i can arrange a refund for you thank you and have a merry Christmas.

Rated 4 out of 5 stars

The plastic was great, packaging not so good

The plastic was great, excellent quality, exactly as ordered, the only downside was the packaging, which was bubblewrap, which is fine but is had come apart and parts of the plastic were sticking out and could have got damaged, although nothing did, but a bit better packaging would have been better.

29 June 2023
Removed logo

Reply from Removed

Thanks Neal, We have took your feedback on board and have implemented extra corner protection to reduce the accidents from our courier happening. cheers!

Rated 4 out of 5 stars

True to order - good quality

Once received the product exceeded our expectations
Very Good quality - would use the firm again.

28 October 2023
Removed logo

Reply from Removed

Thanks Frank!

Rated 5 out of 5 stars

Custom sizes

So easy to order a bunch of custom sizes! I like how you can see them all in the visual indicator when ordering. They were perfect for the vintage caravan windows.

4 October 2023
Rated 5 out of 5 stars

Very impressed with the way your team…

Very impressed with the way your team immediately cancelled our order when we were told by our WPHS team that we were not allowed to use the Perspex in the manner we had intended.
Many thanks, you will get our business if we need Perspex again.

9 October 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look