Often, a box of a particular size is required, and the Plastic Box Shop website allows you to search according to size and find what you need easily. On this occasion, I needed a height that woul... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Your delivery people are always during time that’s notified and are also polite. They make sure parcels are not too heavy for me as an older person
Being able to search for a box via its internal and external measurements makes it so much easier to find something that will work for whatever space or project that I have in mind. Great website, e... See more
Plastic Box Shop had the box lids I needed, well-priced and in stock. Website easy to use. Order communication and fulfilment excellent. Delivery as expected. I hope they'll have something even bigge... See more
Company details
Written by the company
Plastic Box Shop is the direct-to-consumer e-commerce store of The Plastic Box Company Ltd, part of What More UK Ltd — one of the UK's leading manufacturers of plastic storage boxes and home of the Wham, Baker & Salt, BetterWare and PushPan brands. We supply individuals, businesses, schools, colleges and the NHS with the UK's widest range of plastic storage boxes, shipped direct from our manufacturing site in Padiham, Lancashire. Our customer service team is based in Northallerton, North Yorkshire, and can be reached on 01609 760773 or sales@plasticboxshop.co.uk. With over 21,000 verified Trustpilot reviews and a 4.9 rating, we're proud to be ranked the UK's #1 Household Goods Wholesaler, #1 Plastic Products Supplier and #1 Plastic Wholesaler on Trustpilot.
Plastic Box Shop
Written by the company
Contact info
Unit 5 Omega Business Village, Northallerton, DL6 2NJ, United Kingdom
- 01609 760 773
- sales@plasticboxshop.co.uk
- plasticboxshop.co.uk
4.9
Excellent
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 61% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Products & Service 10/10!....
I purchased the Wham Crystal Boxes in Dusky Orchid colour and I couldn’t be more pleased with my purchase! They stock great products at competitive prices, and my order was dispatched with overnight delivery. Claire in Sales was also very helpful and friendly. I’ll definitely be returning when I need more. 10/10!
13 August 2026
Unprompted review
Great product at a good price!
5 August 2026
Hassle-free ordering & delivery
Hassle-free ordering & delivery; everything came on time and is exactly as we'd ordered. The customer service team were helpful too when I had a query on tracking. Will be using again when we need extra boxes!
31 July 2026
Very quick turnaround, quality product
Easy to order, very quick turn around and good quality product
2 August 2026
Plastic Box Shop delivery
The goods and service from the Plastic Box Shop were excellent. The boxes are very useful & great quality.
However, the parcel delivery wasn't so good.
1 August 2026
Excellent service
Excellent service, exactly what we wanted, delivered in a timely fashion and really nice products. Would happily purchase again as required.
1 August 2026
All round great experience!
Very easy to use the website, so I could get exactly what I needed. The order was delivered very promptly too. If I need. Ore storage options I know exactly where I’m getting them from!
30 July 2026
JUST AMAZING
I have purchased from PBS on several occasions, products are excellent and customer service iS brilliant.
5/5 thanks
5 August 2026
Unprompted review
Very efficient service
Very efficient service. Perfect for what I needed and quality is really good. Good value for money.
29 July 2026
Amazing service
Amazing service. Ordered one day and delivered the next. Perfectly packaged. One very happy customer. Thank you
28 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.