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Plaster Coving Ltd Reviews 272

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TrustScore 3 out of 5

2.9

Manufacturer
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Rated 1 out of 5 stars

Poor service! Let me buy 16m of coving, rang a day later to tell me there was none, and any other substitute would be 2 weeks. Asked for a refund and took over a week to get the money back into m... See more

Rated 5 out of 5 stars

After removing some coving in a house we bought 3 years ago I struggled to match the coving to put right again. I found plaster coving ltd whom had a perfect match but unfortunately due to loca... See more

Rated 3 out of 5 stars

The samples we ordered arrived quickly and we're great quality. However we had to cancel our main order as the lead in time was just too long. We were initially told two weeks due to our chosen coving... See more

Company replied

Rated 3 out of 5 stars

The next day delivery service was mis leading. I did get an apology but when it arrived it was still wet and in fact is still drying more than a week later. Chipped on one edge when unwrapped it but c... See more

Company replied

Company details

  1. Manufacturer

Information provided by various external sources

Plaster Coving Ltd of North Yorkshire are the UKs largest wholesaler of Decorative Plaster Mouldings. We started manufacturing decorative plaster in North Yorkshire and have now expanded nationally offering trade accounts and dealing directly. To get the trade price for your Plaster Coving, Plaster Cornices, Plaster Ceiling Roses and Dado Rails, please contact us on 01723 321 111.

Contact info

2.9

Average

TrustScore 3 out of 5

272 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Brilliant teamwork!

Excellent customer service all round - we placed an online order for coving and a ceiling rose. As the moulding we had selected was not currently in stock the lady called me immediately to let me know of the delay. She kindly offered an alternative style we might use and even took the time to double check it would still compliment the ceiling rose we had chosen.
She confirmed delivery for later the same week, which was fantastic as it enabled us to schedule instalation with our builder so no time or money was wasted.
Finally, on delivery day, the delivery man could not have been more polite or helpful. He called me 30 mins out from delivery so we were ready and carried the items to exactly where the builder needed them.

25 May 2018
Unprompted review
Rated 5 out of 5 stars

Plaster Coving Ltd

Plaster Coving Ltd. were excellent to deal with from beginning to end - friendly, helpful, and the coving quality was superb. Would never look anywhere else.

21 May 2018
Unprompted review
Rated 2 out of 5 stars

Goods damaged

Goods damaged. Driver photographed and I contacted the office but did not receive a reply. Shame because other aspects were fine

21 May 2018
Unprompted review
Plaster Coving Ltd logo

Reply from Plaster Coving Ltd

Good afternoon,
we are very sorry about your experience but unfortunately we were not aware of the situation. We do apologise but our driver did not inform us and we never received an email or a call from yourself. We would have been very happy to sort this out for you.
Since you wrote this review we have tried to contact you a couple of times but we have not been successful. We have also left you a voicemail with our contact number.
Please get in touch with our sales team when you have a minute.
Thank you

Rated 5 out of 5 stars

High quality ceiling rose

High quality ceiling rose, great website, easy to find a simple Georgian design. Arrived quickly. Will use Plaster Coving Ltd again, and highly recommend them to others.

21 May 2018
Unprompted review
Rated 5 out of 5 stars

Great company to deal with.

Great company to deal with.
Spent ages trying to match up some damaged coving, they sent samples to confirm then processed my order.
Delivery is via there own van so no damaged pieces.
Keep up the great service, Thanks again

8 March 2018
Unprompted review
Rated 5 out of 5 stars

Ceiling Roses

Bought two ceiling roses, delivered on time and well packaged.
Good Communication and easy transaction.

9 January 2018
Unprompted review

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