Increadibly kind and quick customer service. Very fast shipping and cheap prices for high quality and healthy plants:) will definetely order again
Company replied
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Increadibly kind and quick customer service. Very fast shipping and cheap prices for high quality and healthy plants:) will definetely order again
Company replied
I’m extremely happy with my order from Plant Circle. I ordered several plants, including Pilea ‘Moonvalley’, Hypoestes Pink, Ceropegia Woodii Variegata, String of Pearls, and some air plants. Deliv... See more
Company replied
Just got my order today and the plan was so destroyed an a Aeschynsnthus pink polka several branches are broken leaves rotten or withered just not okay when you pay over 60 euros. Wish I could put up... See more
Company replied
I didn't receive tracking number for my order so I contacted customer service. The reply was very fast and provided the ID I needed. The order arrived within the time frame stated for my region. Whe... See more
Company replied
At Plant Circle, we specialize in sourcing and offering unique, rare, and high-quality houseplants to plant enthusiasts across Europe. As a small, queer-owned business based in Berlin, we’re committed to building a diverse, welcoming community for plant lovers. Each plant in our collection is hand-selected for its beauty and health, ensuring our customers receive only the best. Our passion for plants drives us to provide exceptional service and expert care advice, whether you’re just starting your plant journey or are a seasoned collector. From vibrant, exotic species to hard-to-find rarities, Plant Circle is here to help you grow a thriving indoor garden with confidence. Join us on this green adventure and experience the difference of a dedicated, plant-loving community.
Berlin, Germany
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Beautiful, healthy plants that were shipped surprisinglt fast in Berlin. Great and easy communication too! I’d do it again.

Reply from Plant Circle
Really great plants (they’re thriving in their new home). The shipping was fast and everything arrived in perfect condition. I had some questions before ordering and the customer support was super helpful. I would definitely buy from them again.

Reply from Plant Circle
I bought a Monstera burle marx flame. Before purchasing, I contacted customer service to request a photo of the plant. However, they told me that the plant photos were already available on their website.
When I received the plant, it was clearly much smaller than in the photos, and the Monstera hadn’t even developed fenestrations. In the product description, they stated that the height was 50 cm, but the one I received was not even 40 cm.
I tried contacting customer service yesterday, but I haven’t received a solution from them.
If you want to buy plants, I recommend purchasing from PLNTS or private sellers. They usually provide real photos of the plants, so you can be sure of what you’re actually getting.

Reply from Plant Circle
Very intuitive and user friendly shopping experience. I found it very easy to select the type of plants and pots needed. The shipping boxes are also very smartly designed to protect the plants. And their customer service was fast and attentive.

Reply from Plant Circle
Absolutely thrilled with my purchase! I ordered three different plants, and each one is stunning. I already have quite a few plants, so I can confidently say that these are of excellent quality. I was sick and couldn’t go to my usual plant shop, so I decided to try ordering online to cheer myself up—and I’m so glad I did! The website looked very professional, which gave me confidence in the shop, and they absolutely delivered. I was especially happy to see that the plants arrived healthy and free of any pests that could potentially harm my other plants. The soil they came in is clearly high quality, and the packaging was excellent, keeping everything secure during transit. It’s been a few weeks now, and they’re growing beautifully. I couldn’t be happier and will definitely be ordering more in the future!

Reply from Plant Circle
Great, responsive customer service, reliable delivery and high quality plants! Will order again!

Reply from Plant Circle
Thanks so much for all you sent to me they are beautiful

Reply from Plant Circle
The folks who helped me were great! Very well informed, attentive and willing to help and give tips.
I also got my plants fast and in great shape.
I can only recommend!

Reply from Plant Circle
I was so impressed with my experience with Plant Circle from start to finish, I'll be ordering from them again! I ordered 1 XL ficus and 2 smaller plants and 2 months later they're thriving. The shipping was much faster than I expected (a couple days) and the packaging was careful and eco-friendly. I also found the care instructions on their website useful and found them responsive when I had a question on placement of a plant.

Reply from Plant Circle
My plants were delivered quickly and in perfect state. I also purchased a couple vases which look beautiful in my house now. Couldn't recommend it more, will be purchasing again.

Reply from Plant Circle
Really amazing customer support, packaging and the plants arrived in great condition. Will order again for sure!

Reply from Plant Circle
Had a great experience ordering a plant for a friend through Plant Circle. I live in America but ordered a gift for a friend in Berlin. Process was seamless and shipping was quick. My friend received a gorgeous plant (even prettier than the picture!) in excellent condition. Would recommend!!

Reply from Plant Circle
Had a really nice email communication with them, first about my delivered plant issues that were nicely resolved, and then they took the time to answer my many questions about plant care. Much appreciated!

Reply from Plant Circle
I was at the plant circle pop-up event in Berlin. The plants and the vases they’re selling are beautiful, and the owners, Cal and Bode, were very helpful and prepared. Keep up the good work 💪

Reply from Plant Circle
1) Very long shipping time. Ordered from PLNTS.com the same day and that order arrived a week earlier.
2) The pilea was planted carelessly, a leaf was literally stuck under the plug when it was planted in a bigger pot. I tried to get it out but it's really stuck in there.
3) The string-of-pearls (both) had no balls left, and the bigger plants *all* had damaged leaves.
4) The smaller plugs (except the two string-of-pearls) were packaged well and in good condition.
Assessment: I'd expect the plants to be a bit banged up due to shipping but this was pretty bad. A lot worse than any other plant order I've ever made. I believe all except the two string-of-pearls will make it however. Still, will be choosing PLNTS.com from now on, unfortunately.

Reply from Plant Circle
Plants in perfect condition . Shipping take a bit long but worth the time

Reply from Plant Circle
I recently ordered plants from this shop, and I'm extremely disappointed with their service. They shipped my plants during the winter without a heat pack, and as expected, they arrived completely frozen. I had to throw all of them away. I reached out via email to address the issue, but I never received a response. It's clear that this shop only cares about profit, not the well-being of the plants. I will never purchase from them again.

Reply from Plant Circle
In summary, I would not recommend buying any plants from this shop.
> First of all, the baby plant I brought are delivered in a state without much growth points, so the plants will stay with the two leaves and you do not get much out of it.
> Secondly, the monkey leaf plant I bought is not in a good condition. The leaves turn yellow after few days and quite some leaves get damaged from the poor packaging.
> The packaging is poor. They did use special box to protect the plant but they put the heavy pack of soil I bought together with the plant, which damaged the monkey leaf plant.
> The delivery took ages, in fact it took me almost a month to get my delivery, with two following up emails in between.
I have been doing purchases from other online shops and I got much more positive experience with the plants.

Reply from Plant Circle
My order was in March, so it’s quite interesting that only now, in June, I received an email that my order has been completed.
I ordered 3 plants and a 72h heatpack. Only one plant was not affected by the cold (it’s alive, the other is barely alive and the third died). I would say it’s really irresponsible to ship out plants right before the weekend, when delivery services are not working. Of course that 72h heatpack is no use in situation like that!

Reply from Plant Circle
I didn't get email with the tracking code first, but when I sent email and asked about the delivery, I got quick response an hour later and got the code. Plants arrived in good shape to Finland and they were huge, much bigger than I expected!

Reply from Plant Circle
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