I made a purchase, and I don't know how these people had access to my payment! I wrote to the website's email indicating it was a mistake and that I wanted a refund. They told me they would make an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had an issue with Plantalways, however, their team was able to contact and assist me in a timely manner and make my experience with them one I would describe as stellar. Upon interaction with the t... See more
Harry did help me but I'm still waiting for the refund, I am just a poor little girl helping my family and with the 8 Eur I can already buy my family foods especially rice so I really need the refund.... See more
I had this purchase which made by mistake and i didn't know that i clicked whatever which made a deduction from my card. Thankfully may issue is addressed by Ms. Emerald that made me at ease now. Than... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service by Emerald
Prompt assistance received
Prompt assistance received. Emily reached out to assist
They where helpful to me and respectful
Good customer support by Zoe
Good customer support by Zoe. Thank you for your great service.
I am very pleased with PlantAlways'…
I am very pleased with PlantAlways' customer service! Initially, there was some confusion regarding a transaction, but their representative, Kate, handled the issue quickly and professionally. They responded to my inquiry promptly and did everything possible to monitor my refund process.
Kate was very friendly and willing to help, which gave me confidence as a customer. The service quality is outstanding, and I truly appreciate their quick and efficient support. I highly recommend PlantAlways!
I had this purchase which made by…
I had this purchase which made by mistake and i didn't know that i clicked whatever which made a deduction from my card. Thankfully may issue is addressed by Ms. Emerald that made me at ease now. Thank you Ms. Emerald.
Harry did help me but I'm still waiting…
Harry did help me but I'm still waiting for the refund, I am just a poor little girl helping my family and with the 8 Eur I can already buy my family foods especially rice so I really need the refund. Thank you so much Harry, I'm gonna be finding you if I cannot yet receive my refund
Scammers did take money from my…
Scammers did take money from my account. I didn’t even subscribe for…
I was in Facebook and saw burger Kings…
I've spoke to an online agent Scarlett and she helped me sort out the problem, great service.
Just waiting on finalization!Thanks Scarlett ♡
Escalation team is in touch and Kenny…
Escalation team is in touch and Kenny is helping to resolve the issue
Very good experience with Ann
Very good experience with Ann. She helped me and we found a solution.
My happy experience with Elsa!
They are so approachable when it comes to answering all my queries and request. And Elsa make it so easy for me.
Thank you so much!
Serviciu bun
Great service Ann.
Don't know how I bought from you I…
Don't know how I bought from you I bought box of cloths. Now I keep getting e.mail from. You saying I need to finish payment. The payment for what I bought is gone to you.
Thank you marshall for a good service
Thank you marshall for a good service. I really appreciate it. God bless!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








