Product was ordered easily
Product was ordered easily, I posed a change in my address different than the order and I got an immediate response.
Love my order. Thank you for the great experience.
1 April 2026
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Company details
Written by the company
Dal 1995 alla costante ricerca del bello. Planet House è specializzato nella ricerca di prodotti ed accessori di alta professionalità e dal design ricercato per la tavola, la casa e la cucina.
Contact info
Cav. P. Longo 6, 87028, Praia a Mare, Italy
- +39 333 411 9740
- info@planethouseshop.com
- planethouseshop.com
4.3
Excellent
100 reviews
Hasn’t replied to negative reviews
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Esperienza negativa, MAI PIÙ
Avevo inizialmente lasciato una recensione negativa, poi – dopo un primo contatto da parte loro – ho effettuato il reso e ho deciso di eliminarla, fidandomi.
Il reso è stato ricevuto da Planet House il 23/04/2025, ma da allora nessuna risposta e nessun rimborso dei miei €167.
Ho scritto numerose email, tutte ignorate.
Acquisto regolarmente online e non mi era mai capitato un servizio clienti così assente e poco affidabile.
Mi auguro ancora che venga effettuato il rimborso, ma la mia esperienza è stata deludente.
Sicuramente non consiglio questo sito.
_____________________________________
Negative experience, NEVER AGAIN
I initially left a negative review, but after receiving a reply from their team and completing the return, I decided to delete it, trusting the process.
The return was received by Planet House on 23/04/2025, but since then, no response and no refund of my €167.
I’ve sent multiple emails, all ignored.
I shop online regularly and have never experienced such poor and unreliable customer service.
I still hope the refund will be issued, but my experience was disappointing.
I definitely do not recommend this site.
23 April 2025
Unprompted review
excellent vendor
Planethouseshop was very quick to respond to my messages and shipped out my item immediately. I would definitely purchase from them again.
9 February 2025
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