Obsessed with any product Plainjane has to offer! The flower is perfect, their body butter smells and feels amazing! I also love their facial hemp oil because it’s super lightweight on my sensitive sk... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I tried the peppermint hemp oil salve after a day of teaching back to back yoga classes. There was an immediate calming of my muscles, but also an over all pain relief. My mom who has arthritis used i... See more
Company replied
Always a pleasure dealing with the efficiency and politeness of the representatives of plain Jane. The quality of products is outstanding as well with quick delivery and no runaround also current COAs... See more
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Excellent quality and half the price we had been paying locally. The savings allowed us to try a new product and both cost less than the one we were using before. Shipping is quick! Very satisfied and... See more
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Company details
Written by the company
We offer the best CBD flower and other products at the best prices. We have a large selection and consistent high quality. We search far and wide to find the best hemp flower farms in the US. We're located in the hemp capital of the US in Southern Oregon. We negotiate large purchases to get you the best price. For the same quality, you will always get the best price with Plain Jane. Instead of spending our money on fancy marketing, we pass the saving directly to you. Hemp CBD flower should not be a luxury good. It should be affordable and accessible. That's our mission here at Plain Jane.
Contact info
PO Box 1761, 94705, Medford, United States
- (833) 420-6621
- hi@plainjane.com
- plainjane.com
4.6
Excellent
17K reviews
Replied to 88% of negative reviews
Typically replies within 1 week
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Your prices are great...
Your prices are great and the hemp flowers are great. They help me with my pain and help me to fall asleep. Shipping sucks but what can i do. I will buy from here forever...
18 July 2025
Reply from Plainjane
Hi Rebecca,
Thank you for your honest feedback and loyalty! We’re glad our prices and hemp flowers are helping you with pain and sleep. We understand shipping can be frustrating at times and appreciate your patience. We’re always working to improve the experience. Looking forward to continuing to serve you for years to come!
The entire experience was extremely…
The entire experience was extremely fast. I got it 3 days before the initial date that I was supposed to receive it. I absolutely love this product it helps me stay calm and helps with my anxiety throughout the day!
18 July 2025
Reply from Plainjane
Hi Kory,
Thank you for sharing your experience! We’re thrilled to hear your order arrived early and that our product is helping you stay calm and manage anxiety. We truly appreciate your support and look forward to serving you again!
Reply from Plainjane
Hi William,
Thanks so much! We’re happy to hear you’re enjoying our products and that your order arrived quickly. We appreciate your support!
Always such great customer service and…
Always such great customer service and fast shipping.
25 July 2025
Reply from Plainjane
Hi Niasha,
Thank you for your kind words! We’re thrilled to know you’re happy with our customer service and quick shipping. Your support means a lot!
Right strain for my Multiple Sclerosis…
Right strain for my Multiple Sclerosis I can’t find Sour Diesel except Vape, so very grateful 🥲
18 July 2025
Reply from Plainjane
Hi Justin,
Thank you for sharing! We’re glad you found a strain that works well for your needs. Your feedback means a lot, and we’re happy to provide options that bring relief.
I've been having some trouble…
I've been having some trouble destressing after work and their products always soothe and calm me to get on with my afternoon and/or a good night's sleep. Delivery was quick and easily traceable. Will definitely be purchasing again!
12 June 2025
Unprompted review
Reply from Plainjane
Hi Gisselly,
Thank you for sharing your experience! We’re so glad our products help you relax after a long day and improve your sleep. It’s great to hear the delivery was smooth as well. We look forward to serving you again!
Excellent products and service
Excellent products and service! Five Star assistance/support as well!
24 July 2025
Reply from Plainjane
Hi Christopher,
Thank you for your feedback! We’re thrilled to hear you’re happy with our products and service. Your support means a lot to us!
Reply from Plainjane
Hi Suzanne,
Thanks for your feedback! Just a quick note — weekends aren’t counted in our shipping timeline, but we’re always working hard to get your order to you as quickly as possible. We really appreciate your patience and support!
i’m a fan
i was sent hemp/cbd oil and lavender cbd salve. i like the cream! it melts into an oil base and feels really nice on my eczema. the oil is ok. i put it in my coffee or smoothies
24 July 2025
Unprompted review
Reply from Plainjane
Hi Kay,
Thank you for sharing your experience! We’re happy to hear the lavender CBD salve is working well for your eczema and that you’re finding creative ways to use the oil.
I haven’t received my package
I haven’t received my package they said address incomplete
My unit number is 1513
18 July 2025
Reply from Plainjane
Hi Hannah,
Thanks for sharing your feedback. We’ve updated the address and reshipped your order. If you have any questions or need anything else, just reply to the email our customer support team sent, and we’ll be glad to help.
Fair price with free shipping over 60.
17 July 2025
Reply from Plainjane
Hi Larry,
Thank you for sharing your feedback! We’re glad you appreciate the fair pricing and free shipping option.
Literally the best ever
Literally the best ever. Both customer service and the quality of product. My roomie and i are obsessed and cannot get enough as two sober girlies. WE LOVE PLAINJANE!!!
16 July 2025
Unprompted review
Reply from Plainjane
Hi Kate,
Thank you so much for the amazing feedback! We’re thrilled to hear that both you and your roommate love our products and service. Your support means the world to us!
Extremely Slow Shipping
Response to their reply: I'm aware now of your lead time and won't be ordering from you directly again. I'm going back to my regular store. You're a bit cheaper but this is taking a ridiculously long time for a $12 shipping fee. If $12 gets an order in my hand in 7 days, I would hate to see how long it takes y'all to fulfill under your "free" shipping. Anywhere else, that would have gotten me 2 Day Air, I see you sent is 3 - 5 Day Ground. That's the free option, isn't it? So I paid $12 extra for absolutely nothing & from the tone of your reply, that's apparently what y'all consider normal. For the record, it was shipped in 2 business days and USPS is showing it's expected on the 26th, so y'all couldn't even get that right. I won't be back.
------------------------
I paid almost $12 extra for expedited shipping - I would think that makes it obvious this should have been a RUSH order. Instead I'm sitting here over 48 hours later and it hasn't even been given to USPS to ship yet - just a label created. If I had any idea your shipping was this slow, I would have ordered elsewhere. First time buying directly from Plain Jane & seriously NOT impressed.
20 July 2025
Reply from Plainjane
Hi Mike,
Thanks for your feedback, and we’re sorry for the frustration. We want to clarify that our processing time is 1–3 business days, which is separate from the shipping timeframe selected at checkout.
Your order was shipped after 1 business day, on July 22, and is currently on track for delivery by July 25, which is within the expected timeframe. Additionally, please note that shipping carriers can take 24–48 hours to update tracking information after the label is created.
We appreciate your patience and hope the product makes a better impression once it arrives.
Reply from Plainjane
Hi Nilla,
Thanks for the feedback — we understand how frustrating delays can be. While we do our best to ship promptly, delivery times can be affected by carrier delays or their processing windows. We appreciate your patience and support.
Reply from Plainjane
Hi Jordan,
We’re sorry to hear that the product didn’t meet your expectations. If you’d like to share more details, our support team at hi@plainjane.com is here to help make things right.
Excellent product
Excellent product. Came fast as the mail allowed…Trim I make tea out of it and smoke a little bit of it too.
17 July 2025
Reply from Plainjane
Hi Dorothy,
Glad you’re enjoying it! Sounds like you found the perfect way to use it. Thanks for sharing!
Wrong amount was received
Wrong amount was received , less than what I ordered, they fixed it same day and shipped out what I ordered originally. Great service Thank You
22 July 2025
Reply from Plainjane
Hi CD,
Thanks for your feedback! We’re glad we could resolve the issue quickly and get your full order to you. Appreciate your patience and support!
Reply from Plainjane
Hi Amanda,
We love hearing that! Thank you for your support and kind words—it means the world to us.
Excellent as recommended!
Very efficient! Very good!! Great Price!! My friend was right!!
21 July 2025
Reply from Plainjane
Hi Robert,
Love hearing that your friend pointed you our way—and that we lived up to the hype! Thanks for the awesome feedback!
These have changed my life already
These have changed my life already! My anxiety and sleep have completely been leveled out and I am able to relax more. This is my favorite brand of CBD by far and most effective out of any that I have tried. Love yall. #PlainJane4L
18 July 2025
Unprompted review
Reply from Plainjane
Hi Helaena,
That’s incredible to hear! We’re so happy Plain Jane is helping you find calm and better sleep. Thank you for the love and for being part of the #PlainJane4L family!
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