PLAINANDSIMPLE Reviews 367

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the durability and comfort of items like T-shirts and hoodies, which often maintain their shape after washing. Many also highlight the fair pricing and the efficiency of the delivery service, with items arriving quickly. The customer service team receives frequent commendation for being helpful, responsive, and effective in resolving any issues. However, some customers experienced issues with sizing, finding items either too small, too large, or having an unusual fit, particularly with neck openings on hoodies or the shape of shoulders. A few also mentioned that some items, like joggers, could benefit from thicker material, and there were occasional reports of items shrinking or arriving damaged, although replacements were often sent quickly.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the high quality,... See more

Quality

Customers had positive experiences with quality, frequently praising the high quality of products like... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speed and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the quick, friendly, and... See more

Price

Consumers generally find the pricing to be positive, with many reviewers praising the reasonable and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The T-shirts are excellent quality, the size guide was spot on for me and they maintain their shape after a washing cycle. I'm even happier that in time when they look worn out, I'll be able to send... See more

Rated 5 out of 5 stars

My third purchase from Plain and Simple (P&S) I will not buy anything that isn't recyclable, and therefore organic cotton or bamboo are my go to materials. P&S Joggers are great and good value, fi... See more

Rated 5 out of 5 stars

I had to return some items, and got a gift card credit to use. When I came to use the gift card, I had a bit of a struggle at checkout, and ended up paying full price. I contacted the company, and q... See more

Rated 5 out of 5 stars

I'm a big fan of the Plain and Simples' premium weight organic t-shirts and they're pretty much all I've worn for the last few years. They fit me really well, the quality is great and the price i... See more


Company details

  1. Clothing Store

Written by the company

Premium quality everyday clothing that has been made to be recycled or composted. Reducing waste with great products that are great for the planet 🌍


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

367 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great quality fabric and fit

Great quality fabric and fit. I have been searching for plan black and white tshirts that hold their shape and are good quality cotton a found them!!! So happy!!!

15 November 2023
Rated 5 out of 5 stars

Superb quality

I can't rave enough about the exceptional quality of both the women's and men's sweatshirt and pant sets! They are not only super comfortable but also incredibly well-made.

The fabric has a substantial weight to it, providing a luxurious feel that sets these sets apart. The attention to detail in craftsmanship is evident, and it's clear that these sets are designed to last.

What makes these sets even more remarkable is the commitment to sustainability. It's refreshing to find a brand that combines style and comfort with a conscientious approach to sourcing materials.

They've become my new favorites, and I wholeheartedly recommend them for anyone seeking both quality and comfort in their loungewear.

8 December 2023
Unprompted review
Rated 5 out of 5 stars

Super fast delivery and I’m very…

Super fast delivery and I’m very impressed by the quality of the t shirts. These are not thin at all they’re thick and feel good quality. I only wish I had ordered more and that there were more colours (burgundy,pink would be nice)

25 November 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant, love it so much

Brilliant. The tee is comfortable, good quality and fairly priced.

The labels aren't annoying. The seams don't pull. The material is comfortable but with a nice-looking subtle texture. Good stretch but it doesn't stay (i.e stretch marks).

Looking forward to getting some more at some point, but so far ... no complaints from me.

18 October 2023
Rated 5 out of 5 stars

Sustainable clothing

Good company with sound environmental principles. My T-Shirt arrived swiftly and in compostable packaging. Sadly the T-Shirt was a little on the small side for me. East return process. No fuss exchange.

8 September 2023
Rated 5 out of 5 stars

Well made quality t-shirts

Well made quality t-shirts and happy to recommend. Excellent customer service and very good comms too. I ordered the wrong size and I found the returns was really easy and free of charge.

29 September 2023
Unprompted review

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