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PKMBuy Reviews 6,199

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TrustScore 5 out of 5

5.0

Gaming service Provider
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Review summary

Created with AI, based on recent reviews

Evaluating 3,580 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also mentioned an instance where an agreement to resupply items was not fulfilled, leading to dissatisfaction.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the team for being helpful,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, friendliness, and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process smooth, easy, and... See more

Response time

Clients share positive opinions on response time. Many reviewers highlight the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m leaving five stars because they came through on the purchase. I spoke with an Ada and Ella in the support chat and they both respectively answered my concerns. Ella answered my questions before bu... See more

Rated 5 out of 5 stars

Lena was amazing. Super quick and supportive. I highly recommend not only PKMBuy, but Lena in particular. Thank you sooo much Lena 😊

Rated 5 out of 5 stars

My experience with Ella was amazing. Quick response and helpful. Haven’t been disappointed and ordered with this service a lot. 10/10 customer service

Rated 5 out of 5 stars

Wonka was great to work with receiving my purchase, their support team for communication was top notch as well. 100% making another purchase in the future and future buyers should too.

Company details

  1. Gaming service Provider
  2. Internet Marketing Service

Written by the company

Dedicated to Pokemon Trading, we provide pokemon, held items, and custom pokemon and serve every customer with fast and safe shopping experiences.

Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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Replied to 62% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

PKMBUY & Ada

Ada was a really great informer, Ada help me a lot and have a lot of patience (im not too good when i speak eng, so thanks for that too, hahaha)

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Ada was the best!

Ada was very kind, understanding, and personable! I deeply appreciate their assistance and devotion to providing great customer service.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and fast communication

Excellent and fast communication. A reliable service that will ensure that you get what you paid for. My internet died the day I placed my order, then the next day I was able to get back on and receive my order without issue.

1 May 2026
Unprompted review

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