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See what reviewers are saying

Rated 4 out of 5 stars

Been wanting these travis x frags for a long time. But I definitely was not 2k for them. Quality is great. Sure u can tell they may be "fake" if u know what to look for. But I could care less. I love... See more

Rated 5 out of 5 stars

I specifically wore them for a while before commenting. Because of my job I need to walk a lot every day, I bought these shoes for 4 months, I wear them every day, washed them several times, but they... See more

Rated 3 out of 5 stars

The price point was cheap and they originally quoted me a 2 week shipping window. At one point it said order completed but shoe’s hasn’t shipped yet but it was before estimated arrival so I waited. Su... See more

Rated 1 out of 5 stars

I am a repeat customer. Air Jordans retro 4 that I received did not match photo from company website. Emailed 7/31asking for return address. ALICE responded on 8/01 asking questions but no address w... See more

Company replied

Company details

  1. Shopping Mall

Written by the company

We are PK-Kicks, A professionalimport&export ECommerce store, a reliable supplier that focus onproviding our customers of finest-QualitySneakers&Footwear, that are produced by the ourExcellent-Skills manufacture.We send outthousands of shoes items every day to customersall over the world.


Contact info

3.2

Average

TrustScore 3 out of 5

54 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Nice shoes!

I am very pleased with the quality of the shoes. Surprisingly, the shoes arrived two days earlier than expected! These shoes have given my son more confidence than ever before. He feels like he can jump better than anyone else and he's happy to be able to excel on the basketball court.

26 July 2023
Rated 5 out of 5 stars

Good Shoes

The quality of the shoes is very good and I am very happy with them. My son loves them and wears them every day, he says they are very comfortable and lightweight. I've bought from this site a couple times now and have been quite happy with them.

24 June 2023
Rated 1 out of 5 stars

Received the knockoff replicas

Received the knockoff replicas, requested a full refund and they offered me $85 refund and said I could keep the shoes we’d never wear. So I asked for a full refund. They send me the return label, I mailed them, received an email that my refund was processed, it never showed up in my account. After being incredibly responsive to get me to keep the shoes, now crickets and I cannot get them to return an email or phone call. SCAM ALERTS!!!!

13 December 2022
Unprompted review
PK-Kicks logo

Reply from PK-Kicks

Dear Customer,

I sincerely apologize for the issues you experienced with receiving counterfeit products, the refund not being credited, and the difficulties you encountered during the return process. I completely understand your disappointment and frustration.
This was a failure on our part, and I am truly sorry for the unnecessary trouble it has caused you.

Please rest assured that I will personally follow up on this matter immediately, verify your refund, and ensure that the full amount is credited to your account promptly.
To resolve this issue more quickly, could you please provide a convenient way for me to contact you, such as a phone number or email? I will communicate with you directly to ensure this matter is properly handled and prevent similar issues from happening again.

Thank you again for your patience and understanding. I sincerely hope you can give me the opportunity to continue handling this matter. I will do everything I can to resolve it to your satisfaction.

Rated 2 out of 5 stars

This company definitely sells replicas…

This company definitely sells replicas of Jordan’s. I ordered Jordan 4s and the shoes took a little over a month to get to me since they come from out of the country. The shoes came and they looked like good quality, but they had a strong chemical smell that wouldn’t go away. If you didn’t know what to look for you would have sworn they are legit, but they are def not. Look on YouTube for how to spot replicas and you’ll see. It’s easy to tell once you know what to look for. I doubt they buy excess or irregular shoes from the manufacturers like some say. If so they’d still be authentic, irregular or not. These were definitely NOT authentic.

1 January 2023
Unprompted review
Rated 3 out of 5 stars

Get What You Pay For

The price point was cheap and they originally quoted me a 2 week shipping window. At one point it said order completed but shoe’s hasn’t shipped yet but it was before estimated arrival so I waited. Sure enough a box of new shoes showed up even a few days earlier than expected. However, my shoes appear to be replicas and not originals. When I reached out to the company they offered me an $85 credit on my $143 purchase and told me to keep the product in exchange for a return. So while I would have been upset normally it seems fair for the questionable internet site.

13 January 2023
Unprompted review
Rated 1 out of 5 stars

shipping took forever, and never came

shipping took forever. when it finally got to my city, they returned it to sender.

23 December 2022
Unprompted review
PK-Kicks logo

Reply from PK-Kicks

Dear Customer,

I sincerely apologize for the delay in shipping your order and for it being returned to the sender when it finally reached your city. I completely understand your disappointment and frustration.
This was a failure on our part in both service and logistics, and I am truly sorry for the unnecessary trouble it has caused you.

Please rest assured that I will personally follow up on this matter immediately, verify your order and the shipping situation, and arrange for a replacement shipment or a refund as soon as possible.
To resolve this issue more quickly, could you please provide a convenient way for me to contact you, such as a phone number or email? I will communicate with you directly to ensure this matter is properly handled and to prevent similar issues from happening in the future.

Thank you again for your patience and understanding. I sincerely hope you can give me the opportunity to continue handling this matter. I will do everything I can to resolve it to your satisfaction.

Rated 1 out of 5 stars

Got used shoes and excuses !!

Everything went wrong since ordering on the 16th of November , came just days before Christmas and had scuff's and looked used when I received. Call to complain on December 14th, they said that it was the supplier's fault and will refund me my money ( still haven't received ) . Also said will send a new one with different supplier. Item left China in December16th and she told me it would be delivered before Christmas. Nope not happening since today is the 20th and still hasn't left China or moved. Called UPS and they have no answers at all, they don't have a date for delivery, they can't tell where it is right now. I would not use this company as it just ruined my 12 year old's Christmas gift.

16 November 2022
Unprompted review
PK-Kicks logo

Reply from PK-Kicks

Dear Customer,

I sincerely apologize for the issues you experienced with the shoes you purchased for your 12-year-old child’s Christmas gift, receiving shoes with scuffs that appeared used, and for the difficulties encountered during the refund and replacement process. I completely understand your disappointment and frustration.
This was a failure on our part in both service and logistics, and I am truly sorry for the unnecessary trouble it has caused you and your child.

Please rest assured that I will personally follow up on this matter immediately, verify your order and the shipping situation, and ensure that your refund or replacement is processed as quickly as possible.
To resolve this issue more quickly and smoothly, could you please provide a convenient way for me to contact you, such as a phone number or email? I will communicate with you directly to ensure this matter is properly handled and to prevent similar issues from happening again.

Thank you again for your patience and understanding. I sincerely hope you can give me the opportunity to continue handling this matter. I will do everything I can to resolve it to your satisfaction.

Rated 5 out of 5 stars

I honestly was doubting this site and…

I honestly was doubting this site and ordered a pair with the idea that there was a very good chance I'd lose my money. In the end I got my pair and Im pretty satisfied with them. I received my order 11 days after ordering which made me very happy considering I didn't expect them until next month based off other's comments. I will use them and check how they do with normal wesr and tear. (Obviously taking care of them) to decide of the are entirely worth it haha. But as of now I would recommend 👌🏼

19 October 2022
Unprompted review
Show reviews in all languages. (54 reviews)

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