Pixie Wing Reviews 688

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 272 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its functionality, quality, and beautiful design, often highlighting its usefulness for keeping rings safe and accessible. Many appreciate the convenience and peace of mind the product offers, especially for those whose professions or activities require them to remove their rings frequently. The customer service is frequently described as outstanding, with many people noting the prompt, empathetic, and helpful responses from the support team. Reviewers also commend the efficient delivery service, with many packages arriving quickly and in excellent condition. However, some customers expressed concerns about the durability of certain chains, with a few mentioning discoloration or the chain feeling less sturdy than expected.

What people talk about most

Product

Reviewers mention positive feedback about the product, consistently praising its quality, design, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products as... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the excellent, amazing, and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the product's ease of... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight super fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pragmatism meets pretty. Absolutely functional, helps me whenever I need my hands free. I work in healthcare so I gotta take off my ring a lot. Not only does it keep my ring safe and secure, it's a co... See more

Rated 5 out of 5 stars

PixieWing’s customer service is seriously outstanding! I contacted them after the chain of my Vesta Ring Keeper (which I wore every day) broke, and they replied super fast and were incredibly kind.... See more

Rated 5 out of 5 stars

My daughter gave birth to preemie twin girls at 27 weeks. I was given the incredible gift of hand-holding, changing diapers, and finally full holding these little angels. To do so, I had to remove my... See more

Rated 5 out of 5 stars

My order was correct and shipped incredibly fast. No hassle whatsoever. So far as the necklace itself goes, it's a neat and handy thing to have around! I will say that it does have its limits, but... See more


Company details

  1. Jewelry Store
  2. Jewelry Designer

Written by the company

Pixie Wing® makes jewellery built for real life. Home to the Pixie Wing Ring Keeper® - a surgeon-designed necklace that secures your ring in under 3 seconds, without removing the chain. No unclasping. No fumbling. Just slide it on and get back to what you were doing. The idea came from a surgeon who spent years removing her ring before procedures and putting it somewhere safe. There was no good solution. So she built one. The Pixie Wing Ring Keeper® holds your ring close to your chest while your hands are busy - in the operating theatre, the gym, the kitchen, the workshop. Wherever real life takes you. Every piece is made from 18k gold plated 316L stainless steel, with solid gold and titanium options available. Strength-tested chains. Precision-engineered mechanisms. Materials chosen for durability, not just appearance. No flaking. No fading. Built to last. Founded in New Zealand. Now trusted by 70,000+ customers across 60+ countries. Pixie Wing® is distributed worldwide with dedicated storefronts for the US, UK, Australia, Canada, and Europe. All orders are backed by our 30-day returns policy and supported by a team that knows the product inside out.


Contact info

4.9

Excellent

TrustScore 5 out of 5

688 reviews

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Rated 5 out of 5 stars

I purchased the Vesta ring keeper and…

I purchased the Vesta ring keeper and it has been a game changer. I was so nervous about wearing my engagement ring not knowing where I would put it when I need to use my hands more intensely, such as during my ceramics classes. This ring keeper keeps the ring safe and sound, and looks stylish to boot!

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Pixie Wing

Purchased a necklace from Pixie Wing just over a year ago. Excellent product. Great quality and excellent idea to keep the engagement ring safe. I had a small issue with the product a year later but their customer service really took great care of us. Friendly, understanding and hassle free. Highly recommended.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

The product in general is amazing

The product in general is amazing. As a newly engaged hairstylist I was so scared to wear my ring to work with the water and hair all day long, until I found this company. So worth the money I couldn’t be more happy

26 September 2025
Unprompted review
Rated 3 out of 5 stars

Disappointed the product comes from…

Disappointed the product comes from China. Probably wouldn't have ordered it if I knew this was the case. Chain itself seems quite cheap, my partner immediately swapped it for another she owns so just used the ring holder.
Packaging is decent enough but was received with a sticky mark on it.
Intrigued to find out if it is actually 18k white gold plated...

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

I love my Nordika ring keeper, I wear it every day and it makes me feel so confident that I will never lose or damage my engagement ring. This company also have some of the best customer service I’ve ever experienced, they are lovely and make everything so easy.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Product replacement

The product I bought was send to a wrong adress by accident and was stolen by the post men. I told this to Pixie Wings and they where so kind to send me a new one. I work as a nurse and was married a few days ago and this way i can keep the ring during my work.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Loving my ring keeper!

My order arrived quickly and the necklace is as described and really pretty. Works exactly as advertised and comes with a nice travel pouch and a polishing cloth. Considering getting some as gifts for friends and family as well!

2 October 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with return and exchange

I had a great experience with Pixiewing. The service was friendly, professional, and very responsive whenever I had questions. Everything was handled smoothly and efficiently, and I felt supported throughout. I’d happily recommend them to others and look forward to using their services again.

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service

I contacted Pixie ring as my necklace had some wear. I was blown away by their immediate response to replace my necklace. One photo no questions asked. Best customer service I've ever had.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic product and customer care

Fantastic product and customer care. The necklace is strong, stylish, and perfect for keeping my ring safe. Super fast shipping and thoughtful extras in the package.

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Love my ring keeper

I use my ring keeper necklace at least once a day. It’s a great investment, and has genuinely lessened my anxiety around losing my engagement ring

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Impressive Customer Service

I had a great experience when I got in contact with Pixie Wing's customer support. Lesley was incredibly helpful in resolving my query, responding incredibly quickly to my queries via email and being very personable in their approach to resolving my query. I'm very impressed by their customer service.

23 September 2025
Unprompted review

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