Pixels Photo Art Reviews 

326
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Pixels Photo Art did an amazing job restoring three treasured photographs of my father. The originals were faded with age, but after restoration and color correction, the images looked incredibly vi... See more

Rated 5 out of 5 stars

It was perfect. Customer service amazing my sister loved it and cried ! They took all my requests seriously and made the picture look amazing . I recommend using them for your loved ones .

Rated 5 out of 5 stars

I have done business with Pixels Photo Art over a dozen times and they never disappoint. I'm continually amazed at how well they can convert an old graney yearbook album photo and turn it into a crisp... See more

Rated 5 out of 5 stars

I never received my picture and when I emailed about it you guys answered within like 10 minutes and my picture was there and you guys were so respectful so nice the picture is beautiful. My daughter... See more

Company replied

Company details

  1. Gift Shop
  2. Artist
  3. Paintings Store
  4. Photo Restoration Service

Written by the company

Pixels Photo Art is a custom portrait studio founded in 2021, bringing together artists from the US and the EU. We create personalized portraits for families, couples, pets, memorials, anniversaries, and any theme you can imagine. We work with both businesses and individual customers, and we print and ship worldwide.


Contact info

4.8

Excellent

TrustScore 5 out of 5

326 reviews

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4.8

All reviews

(326)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

From the order submission to the proof was very quick. I am so pleased on how well this process has went.

24 November 2023
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Reply from Pixels Photo Art

Dear Mandi,

Thank you so much for your awesome review! We're thrilled to hear that the entire process, from order submission to proof, was quick and efficient for you. Providing a seamless and timely experience is always our goal, and we're delighted to know we've met your expectations.

If you ever have more projects or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in us, and we look forward to serving you again.

Rated 5 out of 5 stars

Picture came out great

Picture came out great, fast delivery. This is my second time using them.

7 November 2023
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Reply from Pixels Photo Art

Thank you for taking the time to share your positive experience with us. We are delighted to hear that your picture came just the way you wanted! We look forward to serving you again in the future.

Rated 5 out of 5 stars

Really great customer service

Really great customer service. I had a few extra and somewhat obscure requests (I had requested a portrait of our pet Cow) that were and accommodated for perfectly. Highly recommend - thank you for your patience!

26 September 2023
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Reply from Pixels Photo Art

Glad we could "moo-ve" you with our customer service, and "moo-tiful" portrait! Cheers Alex!

Rated 5 out of 5 stars

Wow wow wow

Wow! I was so skeptical about ordering this but wow I'm so glad I did. Thank you

27 October 2023
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Reply from Pixels Photo Art

Diane, you're awesome! Don't you love it when skepticism turns into pure joy? Who knew taking a leap of faith could lead to such greatness? Thanks for trusting us with your order!

Rated 5 out of 5 stars

Extraordinary color restoration on this…

Extraordinary color restoration on this important wedding photo Very expensive but for a photo like this it was worth it

Thank you

1 October 2023
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Reply from Pixels Photo Art

Dear Susan,

We sincerely appreciate your thoughtful review. Working on your photo restoration project was a pleasure, and we are delighted you found it enjoyable. Regarding our pricing, we would like to provide some context. In comparison to our top competitors, our rates are, on average, three to five times more cost-effective. It's important to note that while some of our competitors rely on AI software for the restoration process, we take a meticulous, manual approach. Every detail is handled by our skilled team, ensuring a personalized touch that sets us apart. We firmly believe that providing exceptional quality comes at a cost, as we do not equate cheap with quality.

Thank you for choosing us for your project, and we look forward to serving you in the future.

Pixels Photo Art

Rated 5 out of 5 stars

Bryan was great trying to explain the…

Bryan was great trying to explain the process to me. Very patient. My photo came out great. I can't wait to give it to my friend for Christmas.

5 October 2023
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Reply from Pixels Photo Art

It sounds like Bryan deserves a salary raise! I'm glad he managed to guide you through the process smoothly. I hope you had a great Christmas!

Rated 5 out of 5 stars

Great company

Pixels Photo Art did an awesome job on my photo's that I wanted to make into one. Quality was great and was so fast in returning it. This is something I never knew existed into recently. Giving this as a gift that my family will cherish. Can't wait till they see it.

10 September 2023
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Reply from Pixels Photo Art

Kimberly, thanks for the glowing review! You're awesome! That's what Pixels Photo Art is all about!

Rated 5 out of 5 stars

Incredible

I am absolutely astonished at my photos. They more than exceeded my expectations!! The turn around time was spectacular and they made it look as if my mom has always been in the picture. The enhancements are out of this world!!! Awesome job!

5 September 2023
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Reply from Pixels Photo Art

Thank you Dakita! I am happy to read that we've exceeded your expectations! Anytime you need our help, let us know :)

Rated 5 out of 5 stars

It was way beyond my expectations

It was way beyond my expectations ! It touched a lot of hearts , to see my son added in with my grandson an his life time achievements . Thank you so much ... I will be using your services again.

29 July 2023
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Reply from Pixels Photo Art

We’re happy you loved it, Penny, and we’re happy we were able to help your family on your healing journey. Please accept our condolences for your loss! Thank you for trusting our services.

Rated 5 out of 5 stars

Worked with me until I was completely…

Worked with me until I was completely satisfied!! Friendly and fast to respond. I will be back:)

29 July 2023
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Reply from Pixels Photo Art

We’re glad you loved the result, Bonnie. A quick response time is one of the standards we aim to always keep. Thank you for choosing our service, and we're looking forward to serving you again!

Rated 5 out of 5 stars

Great service

8 July 2023
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Reply from Pixels Photo Art

Thanks Sevgi! It was an absolute pleasure working with you. Thank you for trusting us to help you with your photo art needs.

Rated 5 out of 5 stars

I inquired about getting a print for my…

I inquired about getting a print for my dad for his birthday. I emailed them and sent them three pictures and asked which one would be best, of which they promptly replied and told me the process and selected the best photo out of what I supplied. Very helpful, very polite and patient and best of all my dad loved it! Will use again for upcoming birthdays haha

13 June 2023
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Reply from Pixels Photo Art

Thank you, Adam! The designer noted how friendly and communicative you were during the collaboration. We pride ourselves in how quickly we respond to our clients, and we’re happy you also enjoyed the quality of our service. It's been wonderful working with you, and we look forward to collaborating with you again. Cheers!

Rated 5 out of 5 stars

Great quality

Great quality, quick turnaround time and quick shipping! Hilarious and well done

7 June 2023
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Reply from Pixels Photo Art

Thanks, Johanna! The picture you provided made it quite easy to make it hilarious! And yes, while we value quality over delivery time, we also love quick deliveries!

Rated 5 out of 5 stars

It was easy to use and upload

It was easy to use and upload. Also customer service was great for even being on chat format. Overall great experience, highly recommend.

14 June 2023
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Reply from Pixels Photo Art

We greatly value our customers' experience during our collaboration, and we’re happy you had a pleasurable experience working with us. Thank you for trusting our brand!

Rated 5 out of 5 stars

Picture came back a little light asked…

Picture came back a little light asked to darken had it back later that day and is beautiful, I highly recommend will use this service many more times thank you!!!!

6 June 2023
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Reply from Pixels Photo Art

We’re glad we could deliver quality at your satisfaction level, Mary. We’re also glad you loved the final piece. Whenever we can, we try to deliver quickly, too, even though we always prioritize quality over speed.

Rated 5 out of 5 stars

Amazing job. Fast service.

It was done beautifully and it was done so fast. I did the digital and by day 2 it was done. My mother passed away with cancer before she could make it to my sisters wedding. I am so glad she was able to be a part of it even i’m spirit. I made this for my sister and she absolutely loved it

5 June 2023
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Reply from Pixels Photo Art

Virginia, thank you for sharing your heartwarming story! We're honored to have played a part in keeping your mother's memory alive. We're thrilled that your sister loved the photo art, and we hope it continues to bring joy and comfort to your family.

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