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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use for both themselves and their guests, making photo sharing convenient and efficient for events. Many appreciate the ability to gather numerous photos and videos in one central location, often mentioning the simplicity of setting up the service and the user-friendly interface. People also enjoyed features like the live slideshow and the option for guests to access albums after the event. However, some customers also noted issues with the app or website, describing instances where it was unusable, stuck on loading screens, or crashed during uploads. A few reviewers mentioned difficulties with downloading photos directly to devices or sharing album links, and some experienced problems with videos being greyed out or certain features being unsupported.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the platform's ease of use and... See more

Website

Customers had ambiguous experiences with the website. Many reviewers found it easy to use, intuitive, and... See more

Application

Reviewers mention ambiguous feedback about the app. Many customers praise the app for being easy to use,... See more

Service

Clients share ambiguous opinions on service. Many reviewers express strong dissatisfaction, regretting their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The ease of use for guests was a welcomed convenience. The ability to have an aggregate of each person's perspective of my event shared in one place made photo sharing extremely easy and convenient. T... See more

Company replied

Rated 5 out of 5 stars

Really easy to use and guests loved it - as did the birthday girl! Worth checking network/signal/wifi in venue as disposable camera option worked much better once people were on wifi. Customer service... See more

Company replied

Rated 5 out of 5 stars

We really enjoyed the slideshow and how quickly new photos arrived onto the live slideshow during the event. We did have a few WiFi issues which made the whole slideshow start again, so we saw the beg... See more

Rated 5 out of 5 stars

The system is pretty good, although the snapchat filters are a big laggy and the slideshow sometimes shows a blank screen but recovers again pretty quickly. The main reason for the 3 star review is... See more

Company replied


Company details

  1. Event Technology Service

Written by the company

PixelParty is the ultimate solution for modern wedding photo sharing. Our innovative wedding QR code technology turns every guest into a photographer, effortlessly collecting candid photos, heartfelt messages, and unfiltered memories in one beautifully organized digital album. With PixelParty, couples can say goodbye to hashtags and missed moments, ensuring every cherished memory is preserved in full quality. Trusted by over 30,000 weddings worldwide, PixelParty simplifies photo sharing with features like unlimited uploads, a disposable camera app, and a real-time wedding slideshow that brings celebrations to life. Whether you’re planning a grand celebration or an intimate gathering, PixelParty makes it easy to capture and relive your big day from every perspective. Join the couples who have transformed their weddings with PixelParty. Your stress-free, mobile-friendly, and secure way to collect and share wedding memories. Let PixelParty help you create memories that last a lifetime.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

App was so easy to use and simple. Managed to get a lot of pictures from family and friends and everyone commented on how easy it was to use.
Would highly recommend

4 October 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING!

set this up for my brothers 40th birthday at the weekend and it was so easy to set it up! i definitely over shot a little with the amount of folk at the party but still absolutely worth every single penny! ridiculously easy to use and i love you can upload pictures taken from your phone gallery, so it means if you didn't get a chance to scan the QR code, you can still add your photos and videos later!

we've set it up so guest still have access to the album for 2 weeks after the party so they can upload their photos and videos and also download any from any other guest that they like too!

overall a wonderful experience start to finish and will absolutely be using this again in the future for any other events we or other friends and family have coming up!

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Loved it

Such a great idea easy to use and we have ended up with hundreds of amazing photos from our wedding.

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Pixel Party is worth it!

My fiancé and I used pixel party for our wedding on September 28th. Very easy to set up initially and even easier for your guests to use. Ended up with well over 200 pictures of different times throughout the night that we would otherwise have to have people text to us.

28 September 2025
Unprompted review
Rated 3 out of 5 stars

The download feature for photos doesn't work & videos have to be individually downloaded!

It is an easy service to use if your quests use the QR code, but it is not easy to find a link to share with people prior to or after the event, so they can upload their images etc. What has thoroughly annoyed me, is my download request so that I could save my guests' images etc to my hardrive did not work and when I emailed customer services, they only sent me a link to the photos. When I asked them to send me a link to the videos, they said this feature was unsupported and that I'd have to download each video separately!! Why charge what is charged for such a service, if it isn't going to work as advertised?! Wouldn't use them again.

13 September 2025
Unprompted review
Pixelparty logo

Reply from Pixelparty

Hi there,

Thank you for your feedback — we’re really sorry to hear about your experience and appreciate you taking the time to share it.

We’d like to clarify a couple of points that may help. Your event link and album can be accessed at any time from your account dashboard, event settings page, and the share button inside your event. Anywhere you see your QR code, the direct link is also available to copy and share with guests before or after your event. We’re always reviewing our interface to make sharing even clearer, so feedback like yours genuinely helps.

Regarding downloads: full album exports do include both photos and videos. At the time of your review, video uploads were a newly released feature and bulk video export hadn’t yet been added — although individual downloads were available. Since then, we’ve released an update, and video files are now included in album exports as standard. You can export your album as many times as you like.

We’re sorry this caused frustration at the time, and we truly appreciate your patience while that feature was being completed. If you’d like help exporting your album now, we’d be more than happy to assist.

Kind regards,

Rated 4 out of 5 stars

Great, user friendly app.

Used Pixel Party for my 40th birthday party & loved it. Easy to set up & really liked the email reminders & help links that I received on the run up to the event. So easy to use & really loved the fact that no one had to download an app. Simply scan the QR code & off you go 🙂 all my guests absolutely loved it & it's so easy for me to download any photos or videos that I want to save. My only slight gripe is that some of the videos that have been uploaded are greyed out & don't look like they will play, but they do if you click on them. Not really sure why, but they have downloaded fine so 🤷‍♀️ other than this one slight glitch I would definitely recommend Pixel Party.

20 September 2025
Unprompted review
Rated 1 out of 5 stars

App was basically unusable as our…

App was basically unusable as our wedding guest could not upload photos. It is also very difficult to download the few that were uploaded. Pretty disappointing.

7 September 2025
Unprompted review
Pixelparty logo

Reply from Pixelparty

We’re truly sorry to hear about your experience and that PixelParty didn’t meet your expectations. We’ve looked but can’t locate an account or event matching your review details if you can share your event link or ID at support@pixelparty.site
, we’d love to investigate further.

For reference, downloading photos is normally as simple as clicking the download button on each image, and we also offer a full album export you can use anytime. Uploading on PixelParty is powered by high-quality, non-compressed image handling one of the most advanced solutions available and with over 40,000 successful events, issues like the one you described are very rare. It’s possible there may have been a mix-up with a different service.

Please reach out so we can confirm and, if it was us, make things right for you.

Rated 5 out of 5 stars

Smooth and easy

We now have hundreds of pictures of our wedding and I feel like I'm seeing it all through everyone else's eyes. So many great candids and fun videos.

23 August 2025
Unprompted review
Rated 5 out of 5 stars

Really brilliant app everyone loved it…

Really brilliant app everyone loved it at our wedding it’s so easy to use and great that you get many months to use it and save all the pics you want would highly recommend to any1 that’s having a special occasion to remember 😊

16 August 2025
Unprompted review
Rated 1 out of 5 stars

Guests tried to upload photos multiple…

Guests tried to upload photos multiple times but the uploads failed so a lot of them gave up. Contacted customer service to ask them to fix it, which they said they had, but still issues. Wish we’d have used a different platform because now people have given up trying.

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Reasonably priced, fast service & stress free

I highly recommend them, speaks volumes to me that they're one of the only sites I've found for QR code photos that allows you try a basic package for free, shows the confidence they have in their product. I had one small issue with the disposable camera, my phone was the issue not the software. I emailed support, Amy got back to me within a day and was ready to help, fast responses and gave me confidence in the product for my wedding.
Setting it up was easy, the camera/photo album is very user friendly I have no concerns people won't be able to navigate by themselves, would use them again and recommend to anyone planning a big event and need something reliable!

9 August 2025
Unprompted review
Pixelparty logo

Reply from Pixelparty

Thank you so much! We’re thrilled PixelParty helped make your wedding memories stress-free and easy to capture. So glad Amy could get you sorted quickly we’d love to celebrate with you again anytime!

Rated 5 out of 5 stars

We used you for are wedding in July and…

We used you for are wedding in July and it was so easy to use and easy for are guests to use as well they loved the idea of it and then to get the photos after was so easy. Definitely would recommend you to others

25 July 2025
Unprompted review
Pixelparty logo

Reply from Pixelparty

Thank you for sharing! We’re so happy PixelParty made things easy for you and your guests and that everyone loved the idea. We hope those photos bring back amazing memories for years to come!

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