Pixel Brand Design Reviews 44

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I shared my concept and they did my logo very well. They also share you their own concepts and you are free to choose which concept would you go for. Communication is very easy. They are very patient... See more

Rated 1 out of 5 stars

I can't believe this company has such good Trustpilot reviews - please read Yelp for the truth. Pixel Brand Design preys on new business owners by giving you one package price to own the logo they cre... See more

Company replied

Rated 5 out of 5 stars

Pixel help launch my brand logo stand out against my competitors. Quick easy process. They have all the variable needs a business would need when starting a company that one might overlook. From brand... See more

Company replied

Rated 5 out of 5 stars

Pixel Brand Design provides marvelous marketing results within a short span of time, impactful marketing services. Will be trying them for another business as well to test if it was a fluke or they re... See more

Company replied

Company details

  1. Design Agency

Written by the company

Pixel Brand Design are Committed to Harness the Power of Creativity. Transform Your Ideas into Extraordinary Visual Experiences. Our philosophy is centered around the belief that great design goes beyond aesthetics. We believe in the power of purposeful design to positively impact businesses. Our commitment to excellence, innovation, and seamless user experiences guides every project we undertake. With a client-centric approach and a passion for pushing boundaries, our philosophy is to craft designs that inspire, engage, and leave a lasting impression


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

44 reviews

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Rated 5 out of 5 stars

Daniel was awesome

Daniel was awesome. He did a great job with my logos, was super easy to communicate with and made the process super easy. I would highly recommend using this company for expert assistance with your marketing needs.

14 February 2025
Unprompted review
Pixel Brand Design logo

Reply from Pixel Brand Design

Hi Lynsy Marie Knight,

Thank you so much for your kind words! We're thrilled to hear that the process was smooth, and communication was easy. It's always our goal to deliver top-notch results and support your marketing journey. We truly appreciate your recommendation.
Regards,
Pixel Brand Design Team.

Rated 5 out of 5 stars

The team delivered a great product fast…

The team delivered a great product fast and easy! My logo was better than I expected.

24 January 2025
Unprompted review
Pixel Brand Design logo

Reply from Pixel Brand Design

Hi John,

Thank you so much for your kind words! We're thrilled to hear you had a smooth experience and that the final logo exceeded your expectations. We truly appreciate your support and look forward to working with you again in the future.
Regards,
Pixel Brand Design Team.

Rated 5 out of 5 stars

I spoke with Daniel Wayne through the…

I spoke with Daniel Wayne through the process of my logo design, Daniel was very helpful with decisions on the logo, color, pictures, etc.

22 January 2025
Unprompted review
Pixel Brand Design logo

Reply from Pixel Brand Design

Hi Aiden,

Thank you so much for your thoughtful review! We're glad the logo design process was smooth and that you felt supported in making the right choices for your brand. Your satisfaction means everything to us, and we’re excited to be part of your journey.
Regards,
Pixel Brand Design Team.

Rated 5 out of 5 stars

Super easy and simple to do

Super easy and simple to do. I checked around with 6 other sites and glad I purchased here. Great communications, answered my questions and understood exactly what I want. Thanks Again.

22 January 2025
Unprompted review
Pixel Brand Design logo

Reply from Pixel Brand Design

Hi Robert Petrik,

Thank you so much for your amazing review! We’re thrilled to hear the process was easy and that our team could understand your vision so clearly. We truly appreciate you choosing us out of so many options it means a lot.
Regards,
Pixel Brand Design Team.

Rated 5 out of 5 stars

Logo

Very fast and just what I wanted.

15 January 2025
Unprompted review
Pixel Brand Design logo

Reply from Pixel Brand Design

Hi Lisa,

Thank you for your kind words! We’re glad to hear the final result was exactly what you wanted and delivered quickly. We appreciate your support.
Regards,
Pixel Brand Design Team.

Rated 5 out of 5 stars

Experience was amazing and they did an…

Experience was amazing and they did an amazing job. I am very impressed with my design.

9 January 2025
Pixel Brand Design logo

Reply from Pixel Brand Design

Hi Jaxon Allister,

Thank you so much for the wonderful feedback! We're thrilled to hear you had an amazing experience and that you're impressed with your design. Your satisfaction means the world to us.
Regards,
Pixel Brand Design Team.

Rated 5 out of 5 stars

Company Logo

Great customer service. Logo design is exactly as we want for our business.

11 December 2024
Unprompted review
Pixel Brand Design logo

Reply from Pixel Brand Design

Hi Eric Worthy,

Thank you so much for your kind words. We're thrilled to hear that you're happy with the logo design and that our customer service met your expectations. We truly appreciate your support and look forward to working with you again.
Regards,
Pixel Brand Design Team.

Rated 5 out of 5 stars

Easy & Efficient!

Worth the price. A pleasure to work with. Highly recommend this service!

1 December 2024
Unprompted review
Pixel Brand Design logo

Reply from Pixel Brand Design

Hi Dalia,

Thank you so much for your amazing review. We're thrilled to hear that you found the service worth the price and enjoyed working with us. Your recommendation means a lot to us, and we're grateful for the opportunity to serve you. We look forward to working with you again in the future.
Regards,
Pixel Brand Design Team.

Rated 5 out of 5 stars

Kevin Brown was great and professional

26 November 2024
Unprompted review
Pixel Brand Design logo

Reply from Pixel Brand Design

Hi Kevin Rodriguez,

Thank you so much for your wonderful feedback! We're thrilled to hear that Kevin provided the professional service you were looking for. Your satisfaction is our top priority, and we're grateful for the opportunity to work with you. We look forward to assisting you again in the future!
Regards,
Pixel Brand Design Team.

Rated 5 out of 5 stars

Accommodating for my preferences

26 November 2024
Unprompted review
Pixel Brand Design logo

Reply from Pixel Brand Design

Hi Christopher Ward,

Thank you so much for your kind feedback! We're glad to hear you felt your preferences were accommodated your satisfaction is always our top priority. We truly appreciate your support.
Regards,
Pixel Brand Design Team.

Rated 5 out of 5 stars

Fantastic Customer Service!

It was great to talk to an actual professional and not a bot! Henry was a tremendous help in guiding me through the initial sign up and onboarding process. I highly recommend giving them a shot at your business!

22 November 2024
Unprompted review
Pixel Brand Design logo

Reply from Pixel Brand Design

Hi Jameson Widner,

Thank you for taking the time to share your experience. We're so glad the onboarding process was smooth and that you felt supported from the start. Your satisfaction means the world to us, and we're honored to be part of your journey. We appreciate your trust and recommendation.
Regards,
Pixel Brand Design Team.

Rated 5 out of 5 stars

Great and fast service

Great and fast service, Very detailed and I was asked if my needs were met.

19 November 2024
Unprompted review
Pixel Brand Design logo

Reply from Pixel Brand Design

Hi Sylvia Sandoval,

Thank you for the fantastic feedback. We’re so glad to hear you appreciated the detailed service and timely communication. Ensuring your needs are met is always our top priority. We truly value your support.
Regards,
Pixel Brand Design Team.

Rated 5 out of 5 stars

Prompt response and delivered a great…

Prompt response and delivered a great work!

18 November 2024
Unprompted review
Pixel Brand Design logo

Reply from Pixel Brand Design

Hi Anastasia Gunawan,

Thank you so much for your kind words. We're thrilled to hear you were happy with the prompt response and the final result. Your support means a lot to us, and we look forward to working with you again.
Regards,
Pixel Brand Design Team.

Rated 5 out of 5 stars

Henry Davidson is a superstar

Henry Davidson is a superstar! This is the first time using your company's services and he made it seamless, quick and very professional. Thank you Henry!

14 November 2024
Unprompted review
Pixel Brand Design logo

Reply from Pixel Brand Design

Hi Anthony Sirianni,

Thank you so much for sharing your experience. We're so glad we could make your first time working with us seamless and professional. It means a lot to know you felt supported throughout the process. We truly appreciate your trust and look forward to helping you again in the future.
Regards,
Pixel Brand Design Team.

Rated 5 out of 5 stars

It was cheerful experience working with…

It was cheerful experience working with Pixel Brand Design, Kudos to the customer support team for satisfactory outcomes.

4 November 2024
Unprompted review
Pixel Brand Design logo

Reply from Pixel Brand Design

Hi Leonardo Dean,

Thank you for your kind words. We're so glad to hear you had a cheerful experience with us. Our customer support team will be thrilled to know their efforts made a difference. We truly appreciate your support.
Regards,
Pixel Brand Design Team.

Rated 5 out of 5 stars

Happy Customer

Pixel Brand Design provides marvelous marketing results within a short span of time, impactful marketing services. Will be trying them for another business as well to test if it was a fluke or they really got it.

14 October 2024
Unprompted review
Pixel Brand Design logo

Reply from Pixel Brand Design

Hi Emanuel,

Thank you so much for the great feedback. We're thrilled you saw strong results in such a short time. We look forward to exceeding your expectations again with your next business, no flukes here!
Regards,
Pixel Brand Design Team.

Rated 5 out of 5 stars

Very good service

Very good service

29 October 2024
Unprompted review
Pixel Brand Design logo

Reply from Pixel Brand Design

Hi Ray Berard,

Thank you for your kind words! We're so glad you were pleased with the service, it means a lot to us.
Regards,
Pixel Brand Design Team.

Rated 2 out of 5 stars

Pixel Brand Design — An Over-Promise, Under-Deliver Experience

Pixel Brand Design falls short of its online claims. From the start, my representative seemed more focused on upselling other products than ensuring my logo project went smoothly. Throughout the process, I was continually offered additional services—like website design and a QR code layout for business cards—that felt unnecessary for my needs.

The final straw was when, after approving my logo revisions, I was informed that my logo needed to be trademarked through the United States Patent and Trademark Office (USPTO). The representative offered their in-house service for $649 (basic) or $989 (with extras), which was presented in a way that implied the trademark was essential to receive my logo. As an experienced business owner, I questioned this and was later assured that the logo delivery didn’t depend on the trademark registration, which was optional.

After declining the trademark, I still had to follow up multiple times to receive my logo, despite more upsell attempts. Ultimately, I received my logo, but the process was far from seamless.

My advice? Stick with reputable companies like Vistaprint that prioritize transparency and customer satisfaction over constant upsells.

23 October 2024
Unprompted review
Pixel Brand Design logo

Reply from Pixel Brand Design

Dear Myklos,

Thank you for taking the time to share your feedback on Trustpilot. We genuinely value your perspective and apologize for any frustration you encountered during our collaboration.

Our aim is to provide a seamless experience for all our clients and to meet their needs effectively. We understand your concerns about upselling; please know that our intention was to suggest services that could enhance your branding. We apologize if this felt overwhelming.

The logo was delivered as promised, along with recommendations for different file formats to meet your requirements. We appreciate your patience during the few days it took to receive your response, but we ensured that the logo was delivered on the same day you approved it.

Regarding the trademark discussion, our recommendation was made with your best interests in mind. We want to reiterate that the logo was delivered as agreed, and we strive to maintain clarity about any additional services. Your satisfaction is our priority, and we regret if our communication fell short.

We would welcome the chance to discuss how we can address these issues. We are committed to making things right and would greatly appreciate your reconsideration of your review. Our team followed your instructions and guidelines closely, and we sincerely apologize if my recommendations caused any frustration.

Thank you for your understanding.

Best regards,
Pixel Brand Design Team

Rated 5 out of 5 stars

Look no further than here!

Just got my final logo and I can’t tell you how happy I am with this company. They are prompt and want you to be completely satisfied. I will not hesitate to use them for future business dealings. I am a new company and they were really wonderful with me.

22 October 2024
Unprompted review
Pixel Brand Design logo

Reply from Pixel Brand Design

Hi Barbara K,

Thank you so much for the amazing feedback. We're truly honored to have been part of your new business journey. Your satisfaction means everything to us, and we’re thrilled to know you’re happy with your final logo. We look forward to working with you again in the future.
Regards,
Pixel Brand Design Team.

Rated 5 out of 5 stars

Fast communication

Fast communication

21 October 2024
Unprompted review
Pixel Brand Design logo

Reply from Pixel Brand Design

Hi Lucas VanBerkel,

Thank you for the 5-star review. We're so pleased to hear you appreciated the fast communication. It was a pleasure working with you.
Regards,
Pixel Brand Design Team.

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