Pitch Experiences Reviews 152

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their attentiveness, helpfulness, and friendly demeanor, highlighting their exceptional service. People frequently mention the seamless and easy booking process, along with clear communication and well-organized events, contributing to an overall excellent user experience. However, some customers also noted inconsistencies regarding the quality of the food, with a few describing it as unsatisfactory or not meeting expectations compared to previous experiences.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, attentiveness, and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the high standard of service,... See more

User experience

Consumers find the user experience to be overwhelmingly positive. Many reviewers describe the experience as... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers found the booking process easy and... See more

Quality

Users describe ambiguous interactions with quality. While many customers praise the excellent food,... See more

Based on these reviews

Rated 5 out of 5 stars

From start to finish, a brilliant experience; top drawer all round. Exceptional food and drink throughout, helpful and attentive staff - couldn't ask for more. Quite simply: all round excellence. Woul... See more

Rated 5 out of 5 stars

Superb Experience We had such a great day at the Oval with Pitch Experiences. They looked after us so well - first class service with very friendly attentive staff, delicious breakfast, lunch and... See more

Rated 5 out of 5 stars

Went to Lana Del Rey with Pitchside Hospitality last night. Staff were lovely, kind and fantastic hosts, constantly attentive to provide you with everything you could need. Food was exceptional, with... See more

Rated 5 out of 5 stars

Party of 5 with 3 boys under 15. First time at the darts for most of the group. Couldn’t have been a better experience for everyone. Great food and the setup in the hospitality area at Alexandra... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

152 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

BULLYSEYE!

From start to finish, a brilliant experience; top drawer all round. Exceptional food and drink throughout, helpful and attentive staff - couldn't ask for more. Quite simply: all round excellence. Would highly recommend, to anyone and everyone. In fact, have already done so.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Great food and atmosphere

Party of 5 with 3 boys under 15. First time at the darts for most of the group.

Couldn’t have been a better experience for everyone. Great food and the setup in the hospitality area at Alexandra Palace was fantastic.

Team at Pitch could not have been more helpful and the atmosphere was incredible.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

It was a great time. The pre-event meal and speakers was very good.
The atmosphere at Ally Pally is wonderful no matter where you are sitting.
My only constructive criticisms is the mid event snacks could be significantly improved and the VIP Lounge Toilets should be heated. They are colder than the main toilets everyone can use.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Darts World Championships

Excellent experience with Pitch from start to finish at the Darts World Championships. The food, drink, staff, and experience as a whole were all top notch, and wouldn’t hesitate in booking again.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Reliable

Reliable, professional and very attentive! Couldn’t do anymore and will definitely use them again in the future

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience with Pitch…

Brilliant experience with Pitch Experiences at the darts at Alexandra Palace. Great food and drinks, smooth organisation, and an amazing atmosphere. Rhys and all the staff were spot on. Would 100% recommend.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Darts hospitality

The darts experience was great from start to finish . Speaking to Stuart he advised what the best package for us would be so we booked the silver package. The communication from booking to the night of the darts was great kept informed about everything. The night of the darts itself the organisation was superb from picking tickets up through to the vip lounge great food great atmosphere great drink and special mention to Arthur the table service was superb. On to the darts itself great seats great night would definitely recommend everyone to try and experience the darts this way absolutely amazing

29 December 2025
Unprompted review
Rated 5 out of 5 stars

From the time you walk though the door…

From the time you walk though the door the service is of the highest standard.The food is of quality you work get in a top restaurants.And the cocktails are of a very high standard. All this even before you get to the darts where the drinks are brought to your table with more nibbles in the brake. One of the best days out of the year. Thank you Pitch.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic night at the Ally Pally

Booking process easy from start to finish. Charlie was excellent with his correspondence and confirmations/help along the way. Our group of 12 had the most fantastic evening from start to finish - great experience!

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience at the 501 club

What a fantastic experience we had at the New Years Day morning session in 2025. We were looked after very well in the 501 club by the Pitch team who were professional, courteous and very attentive. The food was excellent, with a great range of drinks on offer. We have made sure to book for 2026 and can't wait for it! I'd highly recommend the experience that allows you to get up close and personal with the darts...with a touch of class!

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Another fantastic night at the darts

Another fantastic night at the darts. Stuart was amazing with arranging our tickets again 2nd time going and being able to deal with the same person is always helpful and feels personal. The night as whole was fantastic and a great atmosphere having been twice now we had something to compare. The only thing that I could comment would be the food sadly wasn’t at the standard we experienced the first time but that’s the only thing I can say on the matter. Over all a great night superb experience and will definitely use again!!

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent booking process with regular…

Excellent booking process with regular contact prior to the event. On the day staff were superb nothing was too much trouble and the corporate area with meal and drinks proved an excellent warm up to the main event…see you next year 👍

21 December 2025
Unprompted review

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