Pirate Ship Reviews 

1,387
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,172 reviews, reviewers overwhelmingly had a great experience with this company. Active customers frequently praise the affordable pricing, low label costs, and the extremely seamless website navigation that makes managing daily shipments very simple. Users also appreciate the exceptionally responsive online chat support team and the substantial financial savings achieved compared to traditional post offices. Some people were dissatisfied with unexpected carrier charge adjustments and experienced significant difficulties when trying to resolve complex package tracing problems online. A few reviewers noted that customer support could not always intervene effectively or provide direct assistance when dealing with external courier service disputes.

What people talk about most

Price

People report positive experiences with price, frequently highlighting significant savings and affordable... See more

Service

Customers consistently note positive experiences with service, highlighting that it is fast, easy to use, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting great shipping rates,... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting quick response times and... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the platform as super easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I only read negative reviews, so read the negatives for Pirate Ship on this site. Wow! My experience with Pirate Ship is totally opposite of theirs. I've had no problems with having questions answer... See more

Rated 5 out of 5 stars

I love Pirate Ship!! Not only great prices on shipping domestic and international, but they have amazing customer service too. And their website is great, easy to use, intuitive, and fully functional.... See more

Company replied

Rated 5 out of 5 stars

Have been using their site for several years now and they provide nice discounts on shipping both domestic and international. The site is easy to navigate and any questions can be answered quickly thr... See more

Rated 5 out of 5 stars

I use Pirate Ship exclusively for my shipping postage. The price is much lower than using USPS or UPS alone. The app is easy to use and I appreciate how Pirate Ship keeps me informed on upcoming price... See more


Company details

  1. Software Company
  2. Shipping and Mailing Service
  3. Shipping Service

About Pirate Ship

Written by the company

Pirate Ship is a web-based shipping software solution that helps small businesses, e-commerce sellers, and independent entrepreneurs purchase and print discounted USPS and UPS shipping labels — no monthly fees, no hidden costs, and no treasure buried in the fine print.

As a shipping label platform, Pirate Ship gives users access to pre-negotiated carrier discounts on services including USPS Priority Mail, Ground Advantage, First-Class Package, and UPS Ground and UPS Ground Saver - as well as expedited services. Labels can be created individually, in bulk batches, or imported through e-commerce integrations, — built for businesses shipping anywhere from a few packages per week to hundreds per day. The platform is free to use — customers only pay the cost of postage.

Key features and capabilities:

  • Discounted shipping rates — Access to deeply discounted USPS and UPS rates with no markup, monthly fee, or minimum volume requirement — just the lowest rates, straight from the plank
  • E-commerce integrations — Connects with Shopify, eBay, Square, WooCommerce, and other platforms to import orders automatically
  • Batch label creation — Print multiple shipping labels at once via spreadsheet upload or synced integrations, so even the biggest hauls ship without a headache
  • Package tracking — Built-in tracking for all shipments with status updates accessible from the dashboard
  • International shipping — Support for customs forms and international label creation across USPS and UPS international services
  • Shipping insurance — Optional third-party insurance available for shipments at the time of label purchase

The platform requires no technical setup and operates on a pay-per-label model. When customers need help, a real human support crew is available via live chat and email — ready to lend a hook — because ARRrrr, we make shipping fun! 🏴‍☠️

Our values reflect who we ARRrrr

Written by the company

Be fair 😉
Accessible to everyone, so no one’s left out.
Be nice 😍
Empathy, humanity, and humor go a long way.
Be real 😊
Be reliable and back up the pirate talk.

Contact info

Save up to 87% off USPS® & UPS® rates

We’ve saved shippers tons of treasure since 2014 🏴‍☠️

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(1,387)

1,161 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best shipping experience around..

The best shipping experience around... I send all of my packages using Pirate Ship - the website is easy to navigate. Quick process that will save you big on shipping costs. Perfect for both business and personal mail.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use and love that I can track…

Easy to use and love that I can track all my shipping and see reports to know exactly what my costs are. Whenever I have had a question, they have been quick to answer and help me find a solution. I don't know why anyone wouldn't use this money saving way to cut shipping cost.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

A great shipping option for ebay sellers.

We have been selling on eBay for 25 years. What a welcome relief to use Pirate Ship. Website is easy to use. I like being able to get a shipping quote before I decide to print a label. They are quick to reply to my emails and have stood by their service when the big guys decide to upcharge me after shipping. I only wish I could sometimes use FedEx for larger packages with them.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Convenient, Expiditious Savings!

Pirate Ship is an essential part of my business. It helps me sell more with less effort. A big unexpected blessing from Pirate Ship is that it makes mailing to my kids and grandkids quick and easy too. It brough the cost down and even more important the convivence up. Skip the line and know the cost before you leave the house.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Love them!

Great business. Very helpful to small businesses. Their website is creative and works smoothly. Saves me lots of money. Love them!

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Pirateship is my go to.

I have been using Pirateship for at least five years, I am a hobbyist who sells some of her work. The price of shipping has gone through the roof, but with Pirateship I know I always have the most accurate and most economical shipping available. The ease of use with this company couldn’t be simpler. You have an option to compare prices for the same package and printing labels is very simple. They also have an option to send an automated email to the recipient, and the estimated delivery dates are usually right on. I’ve been very pleased with what I’ve saved over the years!

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Best Shipping

As a small business Pirate Ship has been my go to for all my shipping needs. Convenient online shipping labels and best prices for several shipping options.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE Pirate Ship!

I absolutely LOVE Pirate Ship, and have used their service for many years. Their service is extremely easy to use and you can create labels in batches, then print the labels all at once. They even provide discounted international shipping through Ascendia, which my international customers appreciate. If you need help, Pirate Ship's chat feature is superb! Once you initiate a chat, someone will be with you in just a couple of minutes, and their staff are always helpful. I highly recommend Pirate Ship!

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Pirate Ship is THE best

Pirate Ship is THE best. I've been doing mail order for a long time, and they are by far the most efficient and have the lowest prices. There is no phone help, but the site is easy to navigate and you should have a very seamless experience. They do have help you can write in questions, and once or twice I've done it, they respond quickly.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Pirateship makes shipping so much…

Pirateship makes shipping so much easier and less expensive than comparing prices across various shipping options. My options are saved, so I can always go back to what I use regularly and save my addresses for frequent users

9 April 2026
Unprompted review

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