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PinkCherry Canada Reviews 

2,045
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,760 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery service, noting that orders always arrive safely alongside clear tracking updates and secure, discreet packaging. Consumers also deeply appreciate the extensive selection of available items, mentioning frequent sales and exceptionally reasonable prices across the entire catalog. Some reviewers were not happy with occasional shipping delays and receiving defective products that unfortunately failed to function properly after purchase. Conversely, a small portion of people felt disappointed when shipments arrived visibly damaged or when the external privacy of the packaging was compromised.

What people talk about most

Product

Users describe positive interactions with product, expressing happiness and appreciation for the wide... See more

Delivery service

Consumers find delivery service to be exceptionally fast, reliable, and discreet, with many reviewers... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many customers praising the excellent items and... See more

Price

Customers consistently note positive experiences with price, highlighting very reasonable item costs and the... See more

Order

Customers had mixed experiences with order processes and shipping, as many praised the simple website, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really like your site and I like the products. I am however, disappointed that your bonus points expire as it doesn't really motivate someone who orders less frequently to continue ordering with you... See more

Company replied

Rated 5 out of 5 stars

I purchased a $99.00 couples mystery box it arrived so fast and contained so many surprises for both my husband and I . Everything is washed, sanitized and charged I will be back to write an update af... See more

Company replied

Rated 5 out of 5 stars

New Edit: I've changed my rating to a 5 star. I appreciate them contacting me to refund me the delivery fee for the shipping. I've never had a bad experience with the products I've purchased... See more

Company replied

Rated 5 out of 5 stars

been using PinkCherry for honestly way too many years to count 😂 and they consistently nail it. this order was picked/packed super fast, handled perfectly, and somehow landed at my door the ve... See more

Company replied


Company details

  1. Sex Toy Store
  2. Erotic Clothing Store
  3. Lingerie Store
  4. Underwear Store

About PinkCherry Canada

Written by the company

PinkCherry is a Canadian-owned online sexual health and wellness retailer, with an unwavering mission to make sexual wellness more accessible, affordable, and discreet. We're committed to offering you the best deals and prices. Because everyone deserves pleasure. We're committed to providing exceptional customer experiences. If you have any concerns about products or your order, please contact our Customer Service team at cs@pinkcherry.ca

Since 2007, PinkCherry has offered an extensive selection of pleasure products, intimate essentials, and wellness accessories curated for every body. From best-selling toys like vibrators, male masturbators, dildos, lingerie, and couples toys to wellness products like lubricants and kegel tools, our collection contains thousands of options thoughtfully sourced from global brands and innovators.

We believe sexual wellness should feel empowering, not intimidating. That’s why we prioritize body-positive messaging, education, and judgment-free shopping. Whether you’re discovering something new, reconnecting with a partner, or simply treating yourself, we’re here to make the experience seamless from click to delivery. The PinkCherry Rewards loyalty program also rewards you for exploring, while our expert-curated promotions make indulging a little more exciting (and a lot more affordable).

With fast, discreet shipping across Canada for all orders over $59 and a 100% secure checkout experience, PinkCherry Canada is the destination for all things sexual health and pleasure.

Everybody Deserves Pleasure

Written by the company

Discreet Shipping & Billing
We believe your sexual wellness journey is personal. That’s why every order is shipped in completely discreet packaging. A plain brown box with no revealing details on the outside.
Competitive Pricing
Pleasure should be accessible, not exclusive. We’re committed to offering competitive pricing every day, so you can shop with confidence. And if you find a better price elsewhere, our 33-Day Price Match Guarantee has you covered.

Contact info

Save Up to 80% Off Clearance

Discover the best deals on sex toys, vibrators and more on PinkCherry.

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.3

All reviews

(2,045)

1,809 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

If I have to get more things for me and my partner

Products arrived quickly
There wasn't any bullshit
They work pretty great
They were less expensive compared to the rest of the market
The rose toy is really nice

5 September 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Nathe,

We're thrilled to hear that your products arrived quickly and that you're enjoying them! It's wonderful to know that you found our prices competitive and that the rose toy is a hit. We appreciate your positive feedback!

PinkCherry
Customer Service

Rated 5 out of 5 stars

The only place you need to shop for your adult naughty needs

I always shop at pink cherry for any of my needs. I am happy with the service and the quality of the products I receive. Pink Cherry always has good prices and they have discrete timely shipping. No need to go anywhere else.

5 September 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Jennifer Mineault,

We are so happy to hear that you consistently have such positive experiences with us! It's wonderful to know that our service, product quality, good prices, and discreet, timely shipping bring you so much satisfaction. Thank you for your continued support!

PinkCherry
Customer Service

Rated 5 out of 5 stars

Amazing selection

Amazing selection! Great prices. Quick delivery.

5 September 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

D.,

We are so glad you appreciate our selection, prices, and quick delivery! Thank you for your wonderful feedback.

PinkCherry
Customer Service

Rated 5 out of 5 stars

Got this at a blink of an eye

Got this at a blink of an eye! Well, 1 week earlier that initially estimated. Am extremely satisfied with this as this was a replacement of a broken one. This model is even better!

1 September 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Al,

We are so pleased to hear that your replacement arrived much sooner than expected! It's wonderful to know that this new model is even better and that we could exceed your expectations. Thank you for sharing your positive experience with us.

PinkCherry
Customer Service

Rated 5 out of 5 stars

Love pink Cherry

Love pink Cherry. Very good quality

2 September 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Jessica Pezzi,

We are so happy to hear you love our pink cherry and its quality. We appreciate your kind words!

PinkCherry
Customer Service

Rated 3 out of 5 stars

First time ordering from here

First time ordering from here . We will see how the quality of products are..

3 September 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Claudia Figueira,

We appreciate you choosing us for your first order. We hope you will be pleased with the quality of our products.

PinkCherry
Customer Service

Rated 5 out of 5 stars

Great company

Great company
Have ordered many times fast service and great products . Highly recommend!!

31 August 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Keith Ehman,

We're so happy to hear that you've had such positive experiences with us and appreciate our fast service and great products! Thank you for your wonderful recommendation.

PinkCherry
Customer Service

Rated 5 out of 5 stars

The package arrived in good conditions…

The package arrived in good conditions and sooner than the schedule day. The product works well and makes me feel - wow!!

1 September 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

MAYRA W.,

We are thrilled to hear that your package arrived in good condition and even sooner than expected! It's wonderful to know that the product works well and left you feeling "wow!" We appreciate you sharing your positive experience.

PinkCherry
Customer Service

Rated 5 out of 5 stars

Good and fast

Fast and easy

3 September 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Hi there,

Thank you for your review! 😊 We’re glad to hear you found your experience fast and easy. We truly appreciate your support!

— PinkCherry Customer Care

Rated 5 out of 5 stars

🤪😱🥴🥵Exceptional

🤪😱🥴🥵 don't have any further plans lol

3 September 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Elizabeth Dennis,

We appreciate you sharing your thoughts with us. We're always looking to improve our services.

PinkCherry
Customer Service

Rated 5 out of 5 stars

Happy returning customer

Easy website to work with. Super fast processing & excellent shipping!
Thank you again!

3 September 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Amanda D,

We're so pleased to hear you found our website easy to use and appreciated our super fast processing and excellent shipping! Thank you for your wonderful feedback!

PinkCherry
Customer Service

Rated 5 out of 5 stars

Your service was easy to use and quick

Your service was easy to use and quick. But didn’t receive my product yet. Can’t wait to get it thanks

2 September 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Fred Johnson,

We're so glad our service was easy and quick for you! We understand your anticipation and we're working to get your product to you soon.

PinkCherry
Customer Service

Rated 5 out of 5 stars

Amazing product, highly recommended

Amazing product, my wife loves this. Also impressed with the sale price & quick delivery. Impressive & keep up the great work.

31 August 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

R Keats,

We're thrilled to hear that you and your wife love the product! We're also happy that you were impressed with the sale price and quick delivery. Thank you for your kind words!

PinkCherry
Customer Service

Rated 5 out of 5 stars

Yummy

Never gooned so good

31 August 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

N/A,

We're truly delighted to hear you had such a wonderful experience with us! Your positive feedback means a lot to our team.

PinkCherry
Customer Service

Rated 5 out of 5 stars

This product I have been use over 20…

This product I have been use over 20 years. It has no scent, easy apply, clean and works well.
Thank you.

1 September 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

hongnguyenvo22,

We are so happy to hear that our product has been a consistent part of your routine for over two decades! We appreciate your loyalty and positive feedback.

PinkCherry
Customer Service

Rated 5 out of 5 stars

A complete discription of each product…

A complete discription of each product . Honestly also , the cost factor . WE Where Very Happy to discover the Products that we ordered Arrived days earlier than posted . They are an Amazing addition to our other toys .

1 September 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Colin Campbell,

We're so happy to hear that you found our product descriptions helpful and that the cost was a factor you appreciated. It's wonderful that your order arrived earlier than expected and that our products are an amazing addition to your collection!

PinkCherry
Customer Service

Rated 5 out of 5 stars

You guys hsve Good deals

2 September 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Adam Holmes,

We're happy to hear that you appreciate our deals! We always aim to provide great value to our customers. Thank you for your positive feedback.

PinkCherry
Customer Service

Rated 5 out of 5 stars
PinkCherry Canada logo

Reply from PinkCherry Canada

John Faulkner,

We're so glad to hear you found our prices to be great! We always strive to offer excellent value to our customers. Thank you for your positive feedback.

PinkCherry
Customer Service

Rated 5 out of 5 stars

Soooo much better then the real thing

Soooo much better then the real thing. Highly recommend!!!!

5 July 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Anjie G.,

We are so happy to hear you enjoyed your experience with us! We truly appreciate your wonderful feedback and recommendation.

PinkCherry
Customer Service

Rated 5 out of 5 stars

Awesome quality

Amazingly quick delivery, very high quality product for good price

31 August 2026
PinkCherry Canada logo

Reply from PinkCherry Canada

Molly,

We're so pleased to hear that you enjoyed our quick delivery and found our product to be of high quality at a good price! Thank you for your wonderful feedback.

PinkCherry
Customer Service

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