Wish I could rate less than a one star. Ordered on October 6th and have reached out 11 times via email and left 6 voicemails. Order #310056729. At this rate, I doubt my Halloween costume will be on ti... See more
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See what reviewers are saying
I ordered my costume on the 29h of September. Shipping details were not made until October 6th. It is now the 18th and my package has not moved or made any progress. I need my costume before Halloween... See more
Ordered 5 business days ago and still haven’t received any tracking info or anything. I would really like my costume to come before Halloween please help! My order number is #310056797.
Love the styles and Pricing, you get what you pay for. Don't mind when something rips or breaks. Hate the sizing, clothes never fit and returning anything is near impossible as they send no return lab... See more
Company replied
Company details
Contact info
200 S 5th Ave, 91746, City of Industry
- 6262260878
- support@pinkbasis.com
- pinkbasis.com
1.4
Bad
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Although I do not have any complaints about the service, I do feel that the clothes are too small for the average size woman.
26 February 2016
Unprompted review
Pretty good for discount stuff
The item I bought was good quality, very low price and definitely worth it.
25 February 2016
Unprompted review
Love It!!!
I have ordered from this site quite a few times and I have always been well pleased with my purchases. What's not to love about fashion forward clothing at resonable price points.
24 February 2016
Unprompted review
Wish they could ship USPS
The delivery they use is very expensive they charge all kinds of extra fees. If Pinkbasis used USPS I would order from them again. I've asked and they have no plans of using the cheaper method. I order 50-60 pieces at a time so it ends up costing me a $100 us more!
23 February 2016
Unprompted review
Plus size
I love this site but it could have more for plus size some dresses I seen I wish they were plus size and they could have more wedge heels
14 February 2016
Unprompted review
Great service and reliable delivery!
I love Pink Basis! They have quality products at low, affordable prices! Everything with them is easy for ordering items and receiving in a timely fashion.
13 February 2016
Unprompted review
horrible return policy
When trying to return an item because the website color did not match actual item, I was denied the return. That's poor business on your part. Because of this, I've never purchased anything else. Many other sites to shop from without the hassle.
9 February 2016
Unprompted review
Reply from Pink Basis
Hi Iris,
Thank you for shopping with Pinkbasis. We have a 30 day return policy. As long as the item you purchase are not a final sale item. We will gladly take it back. Thank you and have a wonderful day.
Warm regards,
PB
Great
I've been ordering from said company for years. I will continue to order from them.
8 February 2016
Unprompted review
sizing
Some are not true to size.
Some are extremely sleezy looking.
Great shipping
12 January 2016
Unprompted review
Pink basis way to go!
There material are amazingly priceless...couldn't asked for better not to mention their prices. Go get yours true to size
8 January 2016
Unprompted review
Always satisfied!!!
I came across the site 3 years ago. I was amazed with the selection and prices. I have some many shoes and clothes I show off to my associates. My associates ALWAYS asked where did you get those shoes and outfit? Yeah... I never like to give up my personal shopping sites or locations but, Pink Basis is so AWSOME you can't keep it to yourself. I am happy customer and so are my associates. I love the site and I like how easy it is to browse through and make purchases.
Happy & Satisfied Customer
29 December 2015
Unprompted review
Rubbed my toe
I really liked my boots I received, but after wearing them for 8 hrs or even before then, it rubbed my baby toe on the right foot really bad. I gave them to my friend and they fit her perfectly!
23 December 2015
Unprompted review
Love Pink Basis..
I have purchased clothes and shoes from Pink Basis website for me and my teenager. We both love there stuff. Look forward to buying more items in the future. Also gave this website to plenty of people I know.
21 December 2015
Unprompted review
Price to High
This site does has some nice shoes, but however some of the styles, or most of them you can find elsewhere for cheaper.
20 December 2015
Unprompted review
Quick shipping. Good selection.
Haven't purchased from pinkbasis in months. Don't even remember what I ordered
15 December 2015
Unprompted review
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