Honestly, this has been very helpful for me and my channel. There are times it gets it right and other times where it gets it wrong (wasting some credits along the way), but I understand it can't be p... See more
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Company details
Written by the company
The Shortcut to Millions of Views
Contact info
San Francisco, United States
- contact@pikzels.com
- pikzels.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good support
The product is very realistic, with editing options for made thumbnails.
And the support is good, with quick email responses.
Best thumbnail creator app ever
It’s increíble how this app creates amazing thumbnails with simple steps, it does not requiere lots of effort and makes smooth designs in a few minutes. I highly recommend using it to elevate your thumbnail level. The results are crazy!
The truth about pikzels
alright I have to mention its really good but you have to do like credit card stuff but you can always cancel!
Best site for making thumbnails
MONEY GRAB ALERT
This is a MONEY GRAB ALERT! Pikzels is simply not worth it. Use ChatGPT instead for your YouTube thumbnails.
If you are in any way involved in YouTube content creation, undoubtedly you've heard of Pikzels. When I started out with my YouTube journey on December 31st, 2024, I quickly realized how difficult it is to create a YouTube thumbnail manually. So I was really excited to try out Pikzels AI, which promised attention-grabbing thumbnails, which are arguably the most important part of your YouTube success. And for a while it actually worked pretty well and it had some really interesting features like FaceSwap.
The money grab part comes in where you have to keep paying for your Pikzels subscription and the included credits do not roll over from month to month. They recently started offering an option that for one lump sum they will make sure that your credits roll over from month to month. So I paid a little over $350 to take that option. I paused my subscription, thinking that first I will use up all of the rolled over credits. Apparently that's not possible so you have to actually maintain your membership and pay the one-time fee to get your credits rolled over. Buyer beware. Read the terms of service before you get excited and spend the money on any service that you buy.
The biggest problem, however, is that Pikzels right now doesn't perform nearly as well as ChatGPT.
The quality is definitely poor, with all of the new features that don't seem to work nearly as well as they have previously. It seems like they designed the system to generate poor-quality thumbnails so that you burn through your credits more and more while doing revision after revision, which gets just marginally better, then worse again. This is kind of like playing a slot machine where you never know how close you will come to hitting the jackpot. So I contacted Pikzels and received basically a series of stone wall responses. They said yes, our service is better than ChatGPT for these reasons and yes, your credits will be available to you but you have to reactivate your subscription. And no we can't give you a new refund because it's been over 24 hours and you've already tried using what you paid for. So I go to resubscribe only to find out that I used to pay $28 a month and now the service costs $50 a month. I asked to be reinstated at $28 a month but they said that's also not possible.
So at this point they will not work with me to make this right. My recourse is to contact my bank and put the word out there that Pikzels is not there to help you but to take as much advantage of you as they possibly can. This has been my experience.
After reading other 1-star reviews, I would like to CONFIRM that my experience matches most of what others have experienced - TERRIBLE CUSTOMER SERVICE and deceptive marketing practices. The results are UNUSABLE GARBAGE.

Reply from Pikzels
It's very easy and produces high…
It's very easy and produces high quality thumbnails
Great service and actually helpful!!!
Peak thumbnail generations
the generation was amazing
so good
so good. i like it. the image generation is really good, and it listens to your prompts well. Will continue with my monthly subscription
easy to use
Easy to use. Especially with AI, you can now create amazing thumbnails just the way you want them. You are the creator.
its good and i
Absolutely amazing
Absolutely amazing. That's all I got. I give it 10 Stars.
Very great app I love it
Big boost to my thumbnails
Makes my thumbnail workflow a lot easier and already helped my videos get more views.
Great tool to use.
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