Pikzels Reviews 

1,831
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 518 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the application is extremely intuitive and fast, allowing creators to produce professional YouTube thumbnails without any prior design struggle. Consumers also love the useful built-in features like custom styles and saved personas, which significantly reduce effort and keep branding consistent across videos. Some reviewers were not happy with the credit system, mentioning that generating final results requires many revisions that burn through credits and money. A small group of people additionally noted that the artificial intelligence occasionally struggles with generating realistic facial features or clear text.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting how easy it is to navigate and create... See more

Product

Consumers find product to be positive, highlighting it as an optimized and powerful tool for creating... See more

Quality

Users describe positive interactions with quality, noting that thumbnails look polished, professional, and... See more

Application

Customers consistently note positive experiences with application, highlighting it as an optimized and... See more

Artificial intelligence

Reviewers highlight positive aspects of artificial intelligence, expressing high satisfaction with its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly, this has been very helpful for me and my channel. There are times it gets it right and other times where it gets it wrong (wasting some credits along the way), but I understand it can't be p... See more

Rated 5 out of 5 stars

Honestly, this is one of the few ai generators that has taken away the labor of developing context. Literally add 3 photos of yourself, and you a nearly perfect avatar. Slight tweaks, but I’ve receive... See more

Rated 5 out of 5 stars

I am using pikzels to create thumbnails for YouTube videos. I’m a health and wellness coach and have been noticing more leads coming from YouTube so wanted to also upgrade thumbnails. Before I was usi... See more

Rated 5 out of 5 stars

I used Pikzels to save my poorly performing YouTube video by having it generate new thumbnails for both the long form video and the multiple shorts i derived by breaking the full video into 60 second... See more


Company details

  1. Software Company

Written by the company

The Shortcut to Millions of Views


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(1,831)

525 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pikzels has been a game changer for my…

Pikzels has been a game changer for my YouTube workflow. The thumbnails come out clean, eye-catching, and made for clicks. It saves a lot of time compared to designing everything from scratch, and the results look professional. Super easy to use, fast, and great for creators who want better thumbnails without wasting hours. Highly recommend for anyone serious about growing their channel.i no longer have to go on five an hire anymore to make my thumbnail i make them using pikzels an i'm saving money love that for me.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

My Thumbnails have improved…

My Thumbnails have improved significantly due to Pikzels. The other thing, I have time back - thanks to Pikzels, they do all the heavy lifting. The guesswork is out, thanks to this APP

27 April 2025
Unprompted review
Rated 4 out of 5 stars

I Love to be able to create characters…

I Love to be able to create characters and that the faces in the thumbnails therefore look really realistic. But I would love to have a bit more accuracy or details. For the the upgrades Chat GPT image generation is a little bit better, but definitely worse when it comes to characters or faces in general

24 April 2026
Unprompted review
Rated 1 out of 5 stars

they scammed me with the “free trial”

I signed up for a trial, ran one test, was not impressed, and cancelled. A few weeks later I get charged $40. No worries I assume - I’ll just contact support. They tell me they cannot issue me a refund and that this is due to their “billing policy”.

Total scam artists. I did not use the product beyond my one test during the trial. I canceled because it was not very good. Yet they still continue to charge AND when caught, refuse to refund. Save yourself the money and use the new ChatGPT 2 image generator or Canva.

They will proceed to say:
- the trial gives you XYZ credits
- you only get charged after the trial converts
- they're eager to 'address this directly'

None of this is relevant.

The facts are:
- they took my money for a product I canceled and did not use outside of the free trial
- support consistently refused to refund me even after 'looking into it'

Meanwhile, Dorian (dvb), the owner, flaunts his lambo on instagram. 🙄

I never thought I'd say this, but thank god for the credit card companies. They have already resolved this so I no longer need to waste my time dealing with these crooks.

STAY AWAY!

Thank you for your attention to this matter.

17 April 2026
Unprompted review
Pikzels logo

Reply from Pikzels

Hey James,

I see you've edited your review. I want to address this directly.

We've reached out to you multiple times via Trustpilot to review your account details, understand exactly what happened with your trial and billing, and investigate your case properly. We haven't received a response, which means we can't verify any of the details you've shared or offer any meaningful resolution.

I understand you're frustrated, and I genuinely want to help get to the bottom of what happened here. But we need your engagement to do that. The offer to work through this with you remains open whenever you're ready.

Best regards,
Nick from Pikzels

Previous Response:

Hey James,

Thanks for sharing your experience. I hear your frustration, and I want to understand what happened here.

Our trial gives you 100 free credits over 7 days with no payment collected during that period. A charge would only occur if the trial converted to a paid subscription, either because it wasn't cancelled before the 7 days ended or because the trial was manually skipped and a plan was confirmed. Given the timeline you've described, I'd like to review exactly what happened on your account.

As for the refund: our policy is that subscriptions become non-refundable once credits have been used. We're a small, bootstrapped team and every generation has real costs on our end. But I understand how frustrating this is if you genuinely thought you'd cancelled and then got hit with an unexpected charge.

We've reached out to you via Trustpilot to get your account details so we can review exactly what happened with your trial, your cancellation, and the billing timeline. Let's figure this out together.

Best regards,
Nick from Pikzels

Rated 4 out of 5 stars

Super solid software

Super solid software, only annoying things are the little issues that will make you have to spend 20 credits fully regenerating. I couldn't figure out how to use some of the features, but made me alot of really solid thumbnails for youtube.

22 April 2026
Unprompted review
Rated 4 out of 5 stars

I’ve been using Pikzels for creating fishing thumbnails

I’ve been using Pikzels for creating visual content and overall I’m very satisfied with the quality and ease of use. The platform is intuitive and delivers solid results, especially for creators who need fast and good-looking visuals.

One thing I’d really like to see improved is the credit system. Having a bit more flexibility or slightly more credits included would make the experience even better, especially for users who create content frequently.

Overall, a strong 4/5 — great tool with room for small improvements.

22 April 2026
Unprompted review
Rated 4 out of 5 stars

Amazing

It's really good and simple to use, quality is amazing. It is a bit pricey though but it's worth it

21 April 2026
Unprompted review

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