Compared to other web sites which sell frames, the pictureframes.com site is easier to find the desired frame. I like dropping in your picture as a preview. I was surprised to see the acrylic glass,... See more
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About pictureframes.com
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Pictureframes.com offers printing and custom framing for consumers, professionals, and small businesses seeking quality custom printing and framing services. At pictureframes.com, we believe that every memory deserves to be showcased in a way that reflects its unique beauty and significance. Specializing in custom picture frames, we take pride in offering an extensive selection of high-quality frames designed to fit any style and décor. Each frame is handmade to order, ensuring that your vision comes to life with the utmost attention to detail.
In addition to our framing services, we offer a comprehensive range of printing options, including high-quality prints on paper, canvas, wood, and metal. Whether you’re looking to transform a cherished family photo or a stunning piece of artwork, our state-of-the-art printing technology guarantees vibrant colors and exceptional clarity, allowing your images to shine in any format. We understand that the right frame can elevate your prints to a whole new level. That’s why we provide a diverse array of colors for mats and frames, enabling you to create a cohesive look that perfectly complements your space. Our team is dedicated to guiding you through the selection process, ensuring that your final presentation is not only beautiful but also uniquely yours. Customer satisfaction is at the heart of our business. We take the time to understand your needs and preferences, helping you craft the ideal combination of print and frame to enhance your cherished memories. Experience the joy of beautifully framed art and printed memories with pictureframes.com, where quality, selection, and personalized service come together to create the perfect presentation for your most treasured moments.Contact info
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Great quality frame at a good price and…
Great quality frame at a good price and only took around 10 days to receive once we ordered. I would absolutely buy from picture frames.com again.
In Search of a Large Frame
I was looking for a large frame for a stretched canvas —48”x36”—and was pleased that I found it with PictureFrames. The price was excellent, too! The frame was shipped out very quickly, and was very well packaged.
Nice frame.
My only issue was the clamps that were included. Maybe it’s just me but I had such a hard time getting them in place. (Spent an hour!) I finally nailed them in, and then added more nails to keep the canvas in place.
great quality and pricing
Shipping charges are OUTRAGEOUS!!
Shipping charges are OUTRAGEOUS!!
The online system doesn't work well. I always had to call them to fix the issue from my end. Multiple returns and exchanges due to the defected items shipped (not by shipping but their quality of work).
No one told me my order was out of stock
When my order didn't arrive more than 3 days past the fast shipping date (of which I paid extra) I messaged via the chat feature to inquire.
I was informed that the frame I ordered was out of stock and the order could not be filled. This happens BUT I'd received no update about this situation until I reached out, seeking an update.
I did receive a fill refund on my original order but seems very poorly handled.
The rep, Derek W., was great help via the live support/chat feature. However, I'm quite disappointed with the PictureFrames experience overall. Additionally, the refund will take approximately 5 days to be returned.
The rep gave me a discount code but I'm reluctant to try again with this company.
Nice variety of frames
Nice variety of frames. From clean and simple frames to beautifully ornate. Sorting was easy and ordering the correct size was even easier. Pictures of the frame include a diagram of how the canvas fits in the opening which was very useful.
Gorgeous frame!
The frame I ordered was the perfect size and stunningly gorgeous! I am very impressed with the quality as well. It was exactly what I wanted.
AVOID this company for framing W/C
frames are beautiful to look at albeit not Nielsen quality (metal) and are flimsy!
the problems are: 1. they will only allow a 2" max mat (so larger pieces look ridiculous) and 2. they cut their plexiglass short!!! you have to rig up a system on the backside with wire and hangars to pull the frame together tight enough so the plexiglass doesn't fall out!
I contacted them and they said yeah, you have to secure the back....WHAT? so they are aware but will not alter their frame assortment or plexiglass cutting protocols. ok.
This was the case on all (3) frames so it wasn't a one-off.
SLIPSHOD all the way around - flimsy metal frame and no attention to detail on the plexi.
shop at Americanframe.com or frameiteasy.com - you will not be disappointed!
They took my payment and did not deliver
They took my payment, said the product would be delivered and then nothing. When I called, they said its out of stock and they have no idea when it will be in stock. They had no intention of letting me know and it was for my daughter's wedding. POOR BUSINESS! Dont order from these people unless you want to get ripped off.
Fabulous product
Fabulous product, fabulous customer service. I will continue my relationship with a great company.
It was fast and precise
I've been ordering from you for years…
I've been ordering from you for years and have always gotten the right thing. When it was wrong, customer service fixed it immediately.
Easy Site to Navigate
Easy to find a very specific type of art frame I needed for three deep-set stretched canvas paintings. I haven't received the frames yet, but the finding, selecting and ordering via the website was quick and easy and pricing wasn't too bad.
Love my floating frame!
The quality of the products are great and customer service could not have been better. Looking forward to my next order!
This frame is so beautiful that I have…
This frame is so beautiful that I have ordered 3 more!!!
Average
Love the look of the frames. However, I had to assemble all 6 frames from scratch and it took me forever. Very disappointed in how cheap the acrylic looks after dropping hundreds of dollars. Wish I would have gotten non glare acrylic - but that would have cost even MORE and they’re already expensive.
Order Still not Shipped well past delivery date
When I placed the order, it was guaranteed “Mother’s Day shipping” so the item was supposed to be here prior to Mother’s Day. It is currently Saturday, the day before Mother’s Day, and my item has not even shipped yet. Why advertise Mother’s Day shipping at all?
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