Pics2posters Reviews 

1,009
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the prints and products received. Many highlight the superb service, noting helpful staff and a professional approach. The ordering process is frequently described as easy and straightforward, offering various customization options. Customers also appreciate the fast delivery, with items arriving quickly and well-packaged. However, some people mentioned occasional issues with product quality, such as frames not matching descriptions, images appearing squashed, or photos lacking expected color and clarity.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing delight with the quality of... See more

Quality

Reviewers mention positive feedback about quality, with many expressing delight and satisfaction with the... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing high satisfaction and... See more

Order

Customers consistently note positive experiences with the ordering process, finding it easy to use and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the swiftness and speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent quality poster. I’m very happy with the service. The ordering process is easy to use and once you’ve uploaded your photo there are many options to choose for the final print. The site recom... See more

Rated 5 out of 5 stars

I never usually leave reviews however I have always used pics2posters and I think their customer service is exceptional. I got my maternity, newborn pictures and just about to make another order with... See more

Rated 5 out of 5 stars

I only ever use Pics2Posters for all my photo printing requirements. I discovered them when I bought my first home and wanted some large prints to make an impact. Have used so many times since and hav... See more

Rated 5 out of 5 stars

I have recently had 3 bespoke canvas prints made where I chose the sizes myself. The turnaround time was amazing each arriving within a few days well packaged and by tracked mail. I cannot fault the q... See more


Company details


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4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(1,009)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 star experience

5 Stars! Talking of stars Gail at Pics2Posters is just that.An intricate project was made so much easier thanks to Gail’s patience assistance & attention to detail.
Questions were dealt with efficiently & professionally Every email and every phone call was answered. Time was never an issue & lengthy calls were helpful and a pleasure.
Finding solutions to any decisions I needed to make benefited from Gail’s 20 years of experience in this industry.
Budget & quality was always a consideration to Gail so a variety of avenues were offered for choice whilst pricing was generous for the service offered.
Continued support & a keen interest in seeing the project succeed (which included another framed item created elsewhere in an alt medium)was genuine to the extent that the lovely P2P team went the extra mile to ensure a frame I had purchased elsewhere was adapted to mount the artwork correctly.
The finished product looks fantastic and is currently proudly hanging on the very happy recipients wall.
Genuine, friendly people offering a professional service like this is a gem.
Took me a while but glad I found you Pics2Posters
Thankyou

16 October 2025
Unprompted review
Rated 5 out of 5 stars

I am blown away by my prints received

I am blown away by my prints received. The quality is exceptional. I was very apprehensive about ordering the prints so large as with previous company’s they have always been distorted and put it down to the fact they were photos taken with a Phone. Will be using you again for more prints and recommending you. Thank you so much, my large sunset pictures are now pride of place!

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!!

Can’t recommend this website enough! The ordering process was super easy, the photos arrived within 2-3 days! They fit perfectly in the frames and are amazing quality! Will definitely be ordering again! Very happy!

16 October 2025
Unprompted review
Rated 5 out of 5 stars

I made a mistake company handled it fantastic

I made a mistake with the sizing of my photos one email and without hesitation a lovely lady called Gail offered to reprint the photos at no extra cost all that was asked is could I paid the delivery what I had no issue paying the order was £40 they reprinted every photo even tho it was my own mistake not checking inches or CM I would recommend this company and plan on using them whenever I need any photos or posters

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Exactly what I wanted

After a phone call you sent me a photo of my dog Sally as a memory.
It is exactly the correct size for the frame. .
She will never be forgotten
Many thanks for the great service.
Rory

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Just fabulous!

I cannot rate Pics2posters highly enough. As the owner of a tiny business, every single customer is invaluable to me so I can’t compromise on quality. That’s why I go back to Pics2posters every time, I can always rely on them to deliver beautiful prints. What’s more every time I’ve called them they can’t do enough.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Coldplay Memory

Managed to capture a wonderful pic at recent coldplay gig on my phone. In 48 hours of ordering they have framed and we have received a wonderful memory. Thanks so much pics2posters!

5 September 2025
Unprompted review
Rated 5 out of 5 stars

I never usually leave reviews however I…

I never usually leave reviews however I have always used pics2posters and I think their customer service is exceptional. I got my maternity, newborn pictures and just about to make another order with more family photos. I made an error with one of the sizes on my last order and spoke to the such a lovely, kind lady on the phone. She resolved the issue and was just so lovely to talk. I highly recommend them. It’s so refreshing to speak to a human on the phone who is so helpful, It really does change your whole customer journey.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent photo print company

From the start of the ordering process, it was easier than other online print sites. I was able to custom size my print ( which not all places offer) easily upload it and it was delivered within about 3 days.
The print itself was high quality and looks great in my frame.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Yet again impeccable service especially from the lovely lady Gail Fisher.
Thank you! I will keep coming back for this type of service def a 5 star

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Customer service

I recently ordered some prints from my brother’s wedding, which arrived very quickly and were beautifully done. When they arrived, I noticed that the sizing seemed off on three of them, so I reached out to the company by email (admittedly, my email wasn’t the clearest as I had written it in a rush).

Today, I received a call from Gail, who was absolutely lovely — so polite, kind, and genuinely eager to help resolve the issue. After she explained things to me, it became clear that the error had actually been mine when placing the order (slightly embarrassing on my part!). Despite this, Gail was incredibly understanding and offered a more than generous resolution.

I will absolutely be using them again — this level of kindness and willingness to help is rare in today’s world. And even though the prints weren’t the sizes I expected (due to my mistake), they are still absolutely stunning.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Top class service

As a photographer who uses Pics2posters to satisfy my customer orders for some time, it is made extra special when you get a lovely review from a customer showing the image framed beautifully once received by the courier. In this case Pics2posters send to the US and the customer was delighted with the image.

The new website layout is a nice upgrade to make a lot more selections available also.

10 August 2025
Unprompted review
Rated 5 out of 5 stars

Affordable, high quality, reliable!

I only ever use Pics2Posters for all my photo printing requirements. I discovered them when I bought my first home and wanted some large prints to make an impact. Have used so many times since and have recommended to friends and family who have become repeat customers too. Always so impressed with the service and quality of printing and such reasonable prices. I’ll never use anyone else. Thanks guys!

10 August 2025
Unprompted review
Rated 5 out of 5 stars

Super people, super prints

These people are simply superb, and so are the prints that they produce!
I was able to e-mail them and they called me - a real human being, located in the UK!
She understood colour and spent time on her computer to find the best colour for my pictures, then posted me samples on different papers.
We discussed sizes and they could offer everything that I wanted.
I had some large prints made onto "canvas" paper and stretched onto frames, and these were posted to me, arriving the next day.
I then then got other large pictures printed, mounted onto board and framed by them, and went to collect them in person.
Super results and super people. I wouldn't now go anywhere else.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Pics2Posters went above and beyond for…

Pics2Posters went above and beyond for our Company after we ordered CM instead of inches, they rectified this for us even though they didn't have to! we will 100% be using again! thank you so much! would highly recommend

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Wedding photos printed to 30 x 30

Wedding photos printed to 30 x 30
Cm to display in frames on my wall . Played extra for enhancing
On arrival very disappointed
Photos lacking in colour and blurry .
Not using them as they look awful .
Will look at Boots
Waste of money
Update 18th July
After my complaint the customer service I received was exceptional. They soon helped me with the exact quality and colour I was expecting and are now beautiful and capture very special moments perfectly
They went above and beyond to rectify the poor quality I received initially .

16 July 2025
Unprompted review
Pics2posters logo

Reply from Pics2posters

Hi Emma, I am very sorry you are unhappy with your order. I have just taken a look into this for you and it looks as though the wedding images that you uploaded to us were not originals. One of them was actually a screenshot of your phone screen. We have not received any contact from you regarding this, so please contact us directly and I will get this rectified for you no problem at all. I will just need you to get the original images from your photographer.

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