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Rated 1 out of 5 stars

May be have hacked e-mail server, on 2.a.m. they sending email about law. On website our customers. "In addition, we demand damages in the amount of the lost license fee of CZK 4,600.00 for... See more

Company replied

Rated 1 out of 5 stars

There is no option of giving negative stars otherwise i would have given that too. Europe and canada is continuing their legacy of looting people by these medium like picrights.com. Its a scam, kindly... See more

Rated 1 out of 5 stars

Pity you can’t give zero stars. We are a non league community club and used a photo giving to us from another local team to promote a charity game over a year ago. We explained what the situation... See more

Rated 1 out of 5 stars

This company is a SCAM * Beware* Claimed I had infringed copyright law with an image on my website, demanded £750 in payment, when I contacted them they reduced it to £375 with a deadline, chec... See more

Company details

  1. Business to Business Service

Written by the company

Track, Enforce and Monetize your Copyright


Contact info

1.1

Bad

TrustScore 1 out of 5

246 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Outrageous Scam (Of course it's a scam )

Of course it's a scam. If it weren't, they wouldn't ask for absurd amounts claiming to be fair payment for the photographer's work.

Firstly, the work of these photographers to obtain these photographs has already been paid for by whoever commissioned the work, so asking for money for a supposed license of use obviously means that this money is not for the photographer but for whoever paid him for the work.

Is this right? Only if it is in the USA or countries with absurd copyright laws, in the European Union and in most other countries in the rest of the world, this is absurd. But if these laws are from the USA or UK, there are also Fair Use laws there, that is, asking for money for a photo that illustrates a certain article, being necessary for the clarification of the article and as such with the aim of educating or clarifying someone, is covered by the law of Fair Use.

On the other hand, if there is indeed a right to pay for copyright then it should be paid based on viewing it. If I want to see a painting, I go to the museum and pay for it, I don't have to pay just because I know the painting is in the museum, which is exactly what these gentlemen ask for.

In other words, if the photograph is in a certain article/blog/webpage and no one goes there, it's the same as me knowing that the painting is on the wall of the museum, so I don't have to pay for it, if I click on the article and go see the photograph, then it's as if you went to the museum to see the painting and paid for it, so if these con artists were serious people, they would ask for a percentage of the value earned by viewing the work, nothing more than that.

As such, they are not serious people, so this is a scam to steal money, nothing more than that.

12 January 2024
Unprompted review
Picrights logo

Reply from Picrights

Dear Francisco Xesko Santos,
As you said: there are laws. Copyright laws are there to protect content creators such as our clients. Each use of our client's image must be licensed. My suggestion at this point would be for you to review our claim with a lawyer who is familiar with copyright laws so that you may understand the situation more clearly.
Generally speaking, using an image "that illustrates a certain article, being necessary for the clarification of the article" is not considered as fair dealing or fair use. However, your case might be more complex and we would be more than happy to review the specifics of it, if not done already. Please, contact us back.

We understand the difficulty of your situation, but we trust that you can understand that our client and the professional photographers that they represent cannot stay in business or sustain their livelihoods if they are not compensated when their work is used.

Rated 1 out of 5 stars

A rip-off

A rip-off. I was charged €431 for a picture on a blog site where I post short stories for my writing group of about 10 people. The page has probably had about 20 views. The picture was a small decoration that I could have easily done without. I made no money out of it, it attracted zero visitors to my website, so how do they arrive at the cost? They are picking on the little guy because we don't have the means to appeal these charges in court. How much of my €431 actually went to the photographer?

28 December 2023
Unprompted review
Picrights logo

Reply from Picrights

Hi Maybelle Wallis,
We contacted you because you have used our client's imagery without their approval. The fee is such case is based on the "licence analogy" which means that the amount is the price of the licence you should have paid prior to the use. We do not "pick on little guy". A licence should have been purchased, and many of our clients' customers are small entities.
We understand the difficulty of your situation, but we trust that you can understand that our clients and the professional photographers that they represent cannot stay in business or sustain their livelihoods if they are not compensated when their work is used.
Please, contact us back to resolve amicably.

Rated 1 out of 5 stars

Scammers

Scammers, scumbags, need to get the authorities and police to shut them down, absolute crooks.

In reply to below, yes it is a scam, youre targeting small business who might have inadvertently posted a picture on a blog or other and bullying them and trying to ruin there business with big law suits and fines. Youre wicked, terrible people.

21 December 2023
Unprompted review
Picrights logo

Reply from Picrights

Dear Spencer Black,

This is not a scam nor a fraud.
The only reason why we are contacting you is because you have used our client’s copyrighted material without permission.
At this point, I would strongly suggest you take legal advice from a sollicitor who is specialised in Intellectual Property.

It is understandable that you are surprised and dismayed after being made aware of a copyright violation. However, that does not make the copyright infringement matter any less valid. It is a real concern for our clients.      
They have partnered with PicRights to safeguard their intellectual property.

You don’t have to just take our word for it. You can check out what our clients have to say about PicRights on their websites at the links below:

Reuters
https://www.reutersagency.com/en/protection-of-reuters-copyright-rights/

Associated Press
https://www.ap.org/contact-us/copyright-compliance

PA Images
https://www.paimages.co.uk/about

Splash/Shutterstock
https://editorial.shutterstock.com/Home/ContentProtection

Rated 1 out of 5 stars

Suspicious and Not sure if it is unique

Hi, I was told by email that the licensed picture was used and we have to pay certain amount etc. , we mentioned them that our company is not capable to pay and asked for discount. They returned back. I am not sure if this is a scam or not. It looks a bit suspicious. Any idea to share, please welcome.thx

1 December 2023
Unprompted review
Picrights logo

Reply from Picrights

Dear "Sözcü",
This is not a scam.
The only reason why we are contacting you is because you have used our client’s copyrighted material without their permission. It is understandable that you are surprised and dismayed after being made aware of a copyright violation.

Please come back to me at complaints@picrights.com , with the claim reference number so we can look into it.
Thanks.

Rated 1 out of 5 stars

Dirty scammers

Dirty scammers. Just got letter from these thieves regarding the image with Public domain license from rawpixel.com

13 December 2023
Unprompted review
Picrights logo

Reply from Picrights

Dear Martynas,
This is not a scam.
The only reason why we are contacting you is because you have used our client’s copyrighted material without their permission. It is understandable that you are surprised and dismayed after being made aware of a copyright violation. This unfortunately can prompt negative reviews of our company and our client.

If you believe you have a licence for this specific use (from rawpixel.com or otherwise), please contact us and provide us with a copy of the licence document. If the licence is validated by our client, the claim will be dropped.
Please, come back to us so we can resolve this matter.

Rated 1 out of 5 stars

Basically crooks

This company is not set up to fight for the rights of poor, hard-done-by photographers; it is set up to vexatiously extract money from small businesses and charities.

They are not the rights holders to images but are undertaking a fishing expedition in the hope that they extort money.

5 December 2023
Unprompted review
Picrights logo

Reply from Picrights

The only reason why we are contacting you is because you have used our client’s copyrighted material without permission. It is understandable that you are surprised and dismayed after being made aware of a copyright violation. This unfortunately can prompt negative reviews of our company and our client.
However, that does not make the copyright infringement matter any less valid. It is a real concern for our clients. They have partnered with PicRights to safeguard their intellectual property.
This is not a scam, harassment or extortion.

You don’t have to just take our word for it. You can check out what our clients have to say about PicRights on their websites at the links below:

Agence France-Presse
https://www.afp.com/en/products/partners/picrights

Reuters
https://www.reutersagency.com/en/protection-of-reuters-copyright-rights/

PA Images
https://www.paimages.co.uk/about

Associated Press
https://www.ap.org/contact-us/copyright-compliance

Splash/Shutterstock
https://editorial.shutterstock.com/Home/ContentProtection

We hope that we have addressed your concerns.

Rated 1 out of 5 stars

Picrights is a scam

Picrights is a scam.
The definition of scam: "a dishonest scheme".
Picrights will contact you and claim copyright infringement for pictures on your website. They will demand payment but do not provide details of the "infringement". Demanding payment on a false premise sounds like a scam to me.

4 December 2023
Unprompted review
Picrights logo

Reply from Picrights

Dear Janet,
This is not a scam nor a fraud.
The only reason why we are contacting you is because you have used our client’s copyrighted material without permission. you have been provided with a link to our secured platform (along login and password) to access the documents such as the screencapture of the imagery in question and legal documents (including the statement of authorisation and rights holdership form). If you cannot access to those, I strongly suggest you contact us, using the email address mentionned in our correspondance.

It is understandable that you are surprised and dismayed after being made aware of a copyright violation. This unfortunately can prompt negative reviews of our company and our client. However, that does not make the copyright infringement matter any less valid. It is a real concern for our clients.      
They have partnered with PicRights to safeguard their intellectual property.

You don’t have to just take our word for it. You can check out what our clients have to say about PicRights on their websites at the links below:

Reuters
https://www.reutersagency.com/en/protection-of-reuters-copyright-rights/

Associated Press
https://www.ap.org/contact-us/copyright-compliance

PA Images
https://www.paimages.co.uk/about

Splash/Shutterstock
https://editorial.shutterstock.com/Home/ContentProtection

We hope that we have addressed your concerns.

Rated 1 out of 5 stars

They are scammers

They are scammers. They pretended to be a copyright holder of the picture of my friend (she is a real copyright holder)🤣 totally fraud. Hopefully someone will sue them!

13 November 2023
Unprompted review
Rated 1 out of 5 stars

Scammers!

It's not even a company, it's just a rat kid in the basement of his parents' house, trying to scam people by usurping the role of a European entity.

Totally reportable.

26 July 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service.

The man I spoke to just now took into account my situation and then made arrangements to make it affordable and gave me enough time to get it dealt with.

They're doing a job and in my opinion they've done it well.

Pic rights made it easy to deal with and I appreciate it actually.

My name's Damien, I had a claim against me and yet despite this my feelings towards pic rights are more positive than negative at this time.

I appreciate the support and understanding shown by this company.

Upon reading other reviews id like to inform you all that having done the research I can confirm pic rights is a legitimate company, not a scam.

They also don't strongarm you, they didn't strongarm me in fact they immediately tried to understand the situation and despite my rude tone to my voice spoke to me with the upmost of respect.

12 July 2023
Unprompted review
Rated 1 out of 5 stars

Shakedown Company, If They're Even Real

Shakedown company isn't even a law firm, and isn't in the U.S. Why would USA Today use these clowns to scour social media and demand money from a tiny fraction of FB users who happen to have someone post part of an image they claim is theirs on your FB site? Makes no sense. You want me to pay 600 bucks for the 20 people who saw the photo? Why me? Why not the millions and millions of other posts, many for business reasons? hmm? Gimmie a break. CLOWNSHOW! If this is real, I'm unsubscribing to USAToday and imagn. Pathetic.

10 July 2023
Unprompted review
Rated 5 out of 5 stars

Thanks for all the good information

Thanks for all the good information. We are a small Rotary club that has received 5 letters demanding we pay a total of $13,007 for using photos that go back as far as 2012. We are a small club in a small country town in the West of New South Wales.

I am our bulletin editor which goes to 29 members only. They found 8 pics mostly jokes that I get off Facebook. I have uploaded several hundred since 2012!

I have sent their letters to our Rotary legal department. Can anyone here let us know if they appear on Facebook does that make the photos on Facebook available for downloading?

These people are low life scum and we will fight them all the way as we raise funds for local charities and obviously never used any photos to make money ever. We work hard to raise a few $ at BBQs street raffles etc.

5 June 2023
Unprompted review
Rated 1 out of 5 stars

Pity you can’t give zero stars

Pity you can’t give zero stars. We are a non league community club and used a photo giving to us from another local team to promote a charity game over a year ago.
We explained what the situation was with little sympathy in reply and charged £90. The image apparently was PA Image copyright who they represent.
Threatened with legal action if we weren’t compliant.
Ambulance chasing scum bags.

20 May 2023
Unprompted review
Rated 1 out of 5 stars

This PIC scammers hacked my travel…

This PIC scammers hacked my travel website and linked some politician figure inmy website.I had no idea and saw that picture linked only after getting letter from PIC.This PIC is blaming me of copyright violation for use of pictures which i never did nor this picture is related to my work.I ignored there letters as i thought its fake but now they have sent another letter via some law firm.This company should be banned for scamming people for money..

10 May 2023
Unprompted review
Rated 1 out of 5 stars

I have just paid this company again!

I have just paid this company again, £180 for an image I used over 5 years ago, I was new to websites so wasn’t aware. When they first contacted me 3 years ago I paid straight away because they are very intimidating, I took the image down and now they have just contacted me again! I am so stressed by this that I am now on medication. Will they contact me again! How can people like this sleep at night. Beware and be warned that just because you have paid once, they know you’re a soft touch and will come back for you!

26 April 2023
Unprompted review
Rated 1 out of 5 stars

A very unpleasant experience.

When I first got an email from Picrights 4 days ago I thought it was a hoax, but they seemed so convincing I was really worried. The 3 photos on my website from 2 years ago had been posted long before I took the website over. Picrights said they were acting on behalf of the copyright owner. So I removed them, spent a weekend going through old posts, checking nothing else had slipped through, contacting the previous owners of my website, emails flying everywhere, getting really anxious and stressed out as Picrights were demanding £369 in compensation. I emailed them back explaining everything. That resulted in a really long email today with 4 'legal' looking contract type documents - really intimidating stuff. Then I thought let's investigate them. Finding all these reviews on Trust Pilot has allowed me to breathe easy again. What I've now done is to email the company they say they were representing, to ask them if PicRights are acting on their behalf. I'm looking forward to their reply. If Picrights are lying, I'll be onto the Fraud investigators. I also looked at their company on Company's House. That made interesting reading too.

25 April 2023
Unprompted review

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