Picks Travel Ltd. Reviews 219

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and reliability. Many people appreciate the clear and constant communication, which keeps them informed throughout their journey. Reviewers frequently commend the staff for being friendly, professional, and helpful. They often mention that drivers are punctual, courteous, and make the travel experience smooth and stress-free. The vehicles are also noted for being clean and comfortable.

What people talk about most

Service

Users describe positive interactions with service, highlighting exceptional airport transfers and efficient... See more

Staff

People report positive experiences with staff, consistently highlighting their professionalism, friendliness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had another exeptional airport transfer from Picks travel.Daniel kept us informed by text message of his arrival at the airport.He was on time,courteous ,helpful and chatted to us on our journey ho... See more

Rated 5 out of 5 stars

Highly recommended and top of our list next time we are in the Liverpool area...easy to book from a distance. A long journey made totally stress free by the level of personal service given - despite... See more

Company replied

Rated 5 out of 5 stars

Top rated experience from start to finish. Rapid call back. Efficient service with great communication. Arrived spot on time with clean vehicle. Extremely happy and will use again.

Rated 5 out of 5 stars

We can't speak highly enough of our experience and will surely prioritize this place when we're back near Liverpool. Booking from afar was a breeze, and although our trip was long, it was completely h... See more

Company replied


Company details

  1. Airport Shuttle Service
  2. Handicapped Transportation Service
  3. Minibus Taxi Service
  4. Taxi Service
  5. Transportation Service

Written by the company

Picks Travel is a Liverpool-based private hire and airport transfer company providing reliable, pre-booked transport across Liverpool and the surrounding areas. We specialise in airport transfers, long-distance journeys, and planned local travel for private and business customers. All journeys are pre-booked at fixed fares, with professional local drivers and live flight monitoring included for airport arrivals. This allows us to time pickups accurately and remove the uncertainty that often comes with airport travel. Customers choose Picks Travel because the service is straightforward and dependable. Bookings are clear, communication is consistent, and drivers arrive when they’re expected. Whether it’s an early-morning airport departure, a late-night arrival, or a return journey home, our focus is on making the journey run smoothly from start to finish. Our drivers are licensed, experienced, and familiar with Liverpool and the surrounding areas. Local knowledge plays an important role in reliable journey times, efficient routing, and a calm, professional experience for passengers. We work with local residents, visitors to the city, and businesses that need transport they can rely on. Many of our customers book with us again because they value punctuality, clear pricing, and the reassurance of a pre-booked service. Customer satisfaction and trust are central to everything we do, and we take pride in providing a service that people feel confident using time and time again.


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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Rated 5 out of 5 stars

Another brilliant airport transfer…

Another brilliant airport transfer service from Picks travel Liverpool, Initial collection in the middle of the night to Manchester airport was smooth on time and stress free we were collected and dropped off exactly to the minute, On the inbound collection exactly the same scenario bang on time fantastic communication and we even got the main man and big boss Ian, Who is a lovely guy and very down to earth, he told us the history of the company and how he has grown it to be such a reliable transport option, we wouldn't use anyone else, Everything just flows and it's so stress free with great use of an app/SMS & regular emails and a whole bunch of friendly drivers who go out of their way to get you there on time Not the cheapest but Picks are certainly the best in Liverpool, Holidays are expensive don't ruin it for the extra tenner !!! Thanks Ian Thanks Picks travel see you on the next trip to the airport 👍 John

8 May 2026
Unprompted review
Rated 5 out of 5 stars

We had another exeptional airport…

We had another exeptional airport transfer from Picks travel.Daniel kept us informed by text message of his arrival at the airport.He was on time,courteous ,helpful and chatted to us on our journey home.This company know how to treat their customers well and we would recommend them to any of our family,friends and anyone looking for airport or taxi transfers.Well done Ian for finding another excellent driver

9 May 2026
Unprompted review
Rated 5 out of 5 stars

3rd time using this company for airport…

3rd time using this company for airport transfers...always communicate well - the night before and on the day of trip & provide time, photo of driver, car and registration number, along with letting you know when they are outside .... which is the reassurance you need when going to the airport !!! I requested a few hours before if they could go 30mins earlier to avoid Manchester early morning traffic, which Stuart kindly obliged. Will definitely use again !!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Confirmed the day beforehand with driver’s name and number. On time, clean car. Very good driver Marcel. Will use again.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Professional friendly transfer

Picks Travel provided an excellent experience from start to finish. Their communication was clear, prompt, and reassuring throughout, which made the whole process stress-free. The level of professionalism really stood out, and everything was handled smoothly and efficiently. I’d highly recommend them to anyone looking for reliable and well-organised travel services.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

So easy to use!

So easy to use, fill in the online form, quote emailed sighing a few mins. The driver was in contact the day before the match and after the game to ensure we all met up. Will definitely use the service again.

28 January 2026
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thank you, Evette. We’re really glad you found the booking easy and that the driver kept in good contact on the day. We appreciate your support and look forward to seeing you again.

Rated 5 out of 5 stars

We can't speak highly enough of our…

We can't speak highly enough of our experience and will surely prioritize this place when we're back near Liverpool. Booking from afar was a breeze, and although our trip was long, it was completely hassle-free thanks to the exceptional personal service, even with challenging weather and heavy traffic. Much appreciation to Ian.

21 January 2026
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thank you very much, Michael — that really means a lot. I’m glad we could make the journey feel hassle-free despite the weather and traffic, and I appreciate you taking the time to share such kind feedback. We’d be delighted to look after you again when you’re back near Liverpool.

Rated 5 out of 5 stars

Highly recommended and top of our list…

Highly recommended and top of our list next time we are in the Liverpool area...easy to book from a distance. A long journey made totally stress free by the level of personal service given - despite weather conditions and high traffic volumes. Thank you Ian.

5 January 2026
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thank you very much, Alan — that really means a lot. I’m glad we could make a long journey feel stress-free, even with the weather and traffic. Really appreciate you taking the time to leave such a thoughtful review.

Rated 5 out of 5 stars

First Choice for Taxis in Liverpool

Fantastic service. Great communication throughout, all journeys very punctual and a really friendly and professional driver. Highly recommended!

16 August 2025
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

We really appreciate your kind words. Friendly, professional drivers and great communication are at the heart of our service, so it’s wonderful to know you’d highly recommend us.

Rated 5 out of 5 stars

Excellent efficient and personal service

Very efficient personal service. Helpful and reassuring emails and pleasant phone service. Would definitely use again.

15 August 2025
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thank you for your kind words. We’re so pleased our communication made the process easy and reassuring, and we look forward to looking after you again soon.

Rated 5 out of 5 stars

Excellent service

Excellent service - clear & courteous communication.
Vehicle is clean & Ian is an excellent driver.

14 August 2025
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thank you, Madeline. I really appreciate your kind words — it was a pleasure driving you, and I’m glad you were happy with both the service and the vehicle.

Rated 5 out of 5 stars

Fantastic both ways from Liverpool to…

Fantastic both ways from Liverpool to Manchester airport and back - kept informed too and we’re ready and waiting for us will definitely use again

13 August 2025
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thank you, Shelley — we’re delighted everything went smoothly both ways and that you felt well informed throughout. We’ll be ready to look after you again anytime.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, friendly drivers would highly recommend to anyone

11 August 2025
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thanks, Jo! Great to hear you were happy with the service – we really appreciate the recommendation!

Rated 5 out of 5 stars

First class service all round

Easy to book, driver arrived on time smooth drive home, what more can you ask for.

7 August 2025
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thanks, Ron! Glad everything was spot on from booking to drop-off – that’s exactly what we aim for!

Rated 5 out of 5 stars

Always a great experience!

Picks Travel is our go-to every time. The drivers are always on time, super friendly, and really helpful. We always have a smooth ride and recommend them to everyone we know!

7 August 2025
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

That’s lovely to hear, Tilly! We really appreciate you choosing us every time – and for spreading the word too!

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