Pickfords Reviews 12,583

The run up to the move was handled well and gave confidence that things were happening correctly. There was contact the working day prior that the team would arrive on the morning and the time. First to arrive was the handyman that had been arranged to take down sand refit large wardrobes. Then the movers arrived to pack up the house. By the end of day one mostly all of the home had been packed. The team arrived just after 08;00 the next day to pack up the remainder of the house and the outside pot plants. They checked the house to ensure all was being taken and they set off by 10;30.
The keys arrived on time at 12:30 followed shortly after by the team. All was unpacked safely
Unfortunately when the van was moved to allow a vehicle to arrive, a lamp post was clipped that brought it down across our fence, that demolished part of the fence, also some of the boxes were wrongly labelled, which caused difficulties. Otherwise would have given the full 5.

I’ve used Pickfords a few times and always experienced exemplary service. All the way through the process, everything was made simple and nothing was too much trouble.
A fast, reliable and professional service and wouldn’t hesitate to use for future moves.

I was very impressed with Andrew and his crew. They worked hard, were helpful and very professional 👍

Robin and Stuart arrived on time. They were courteous, efficient and professional and completed the packing carefully and smoothly. Thank you

We were so happy with the whole process from the initial video call to work out the best solution for us and then to the point the Packers arrived, they were both super professional, helpful and packed everything with care and efficiency. Top work all round!

Couldn’t recommend enough - truly excellent service from Jade and Darren. They made a stressful relocation so much easier and I’ll certainly be using the team again for any future moves. Thank you!!
PF26030513-01

Patrick, Sam and Graham did an amazing job, going above and beyond. Nothing was to much trouble, they checked where we wanted everything and handled our goods with care.

Excellent, easy to deal with and no hassle. No damages or problems. That's not what usually happens in my experience. Thanks to Simon and his colleagues.

Setting up my recent move, Bryony Handforth, SW Move Manager was lovely to deal with, calm and reassuring. She picked up and double checked things I’d overlooked in my overwhelmed state! I had Pickfords pack so the job took two days, packing was done beautifully by a friendly, relaxed team for whom nothing was too much trouble. IF ever I move again I’d be happy to have them again. My only complaint (too strong a word) is that the kitchen boxes were labelled either China & Glass or Kitchenware, it took me a long time to find mugs and cutlery!! I do understand they were under pressure of time so no stars deducted. Thank you all for a great job.

Fantastic service from day one.
Samantha the move manager ensured everything in place
The 3 gents that came and packed our belongings and loaded the truck
We had had to go to the warehouse with the insurance and all this was handled very well,
The 2 gentleman that unpacked the crates for our house insurance to view the furniture were also fantastic
Would highly recommend

We have always moved with Pickfords and once again we were not disappointed. Dealing with Jamie and Catie (Aberdeen) was a pleasure. All the help and ongoing guidance was really appreciated. The collection team were excellent, really friendly and helpful and now we are waiting in anticipation for the delivery in Cape Town. The words efficient and professional come to mind…

The move organiser was excellent and dealt with our change of date really well
Good at communicating what was about to happen and when
However on packing day only two out of the promised four packers arrived. They worked really hard but we needed to do alot of the packing ourselves to make sure we were ready for moving day which is not the service we paid for so only 4 stars.
Moving day went well as a full team did come and worked efficiently at both ends

Excellent communication throughout including Curtis who was my main contact. On the day, arrived within alloted time, really professional guys, hardworking and no damage or breakages (Hayden, Borys and Leroy). Highly recommend.

Helpful from start to finish. Removal men were especially excellent ..making a stressful experience much more bareable. Thank you.

To use the drivers own words. They did not muck about. They came, packed every single thing in wrapping paper and left. Very nice and clean work from the start.

We were very efficiently dealt with by Simon Edwards and his team, helping us move from Toronto to London in the UK.
From arrival of our shipment in the UK, to delivery into London, Simon was great and managed to fit us in quickly for a delivery date.
The team on the day were polite, professional and efficient making it extremely easy for us. We're very grateful and can't recommend them highly enough.
Cheers all!

Staff were super friendly and professional. Ryan and team were brilliant.

I moved with Pickfords back in 2020 and the experience was so smooth that, when I moved again in 2026, they were the first people I approached for a quote.

From the initial house visit onwards, everything felt very reassuring and well organised. Communication was clear throughout, and on moving day everything was transported safely from one property to the other.

I was moving with a heavy upright piano, which unfortunately couldn’t be brought into the new property on the day itself. However, the crew communicated clearly with me about what was happening, and it was delivered safely the next day by a specialist team who clearly knew exactly what they were doing.

Moving house is always a stressful business, but Pickfords took a great deal of the stress out of it for me. I sincerely hope I never have to move house again — but if I do, I’ll be back.

Very quick and helpful, our Driver was excellent and he got it all sorted in good time and was waiting for us at the other end.

Removal lorry arrived at the time we were advised it would and was loaded quickly with great care given to fragile items. The team of movers were friendly and knowledgeable. At our new home the team moved each item into the required room without question even though many went up more floors. We would highly recommend to anyone thinking of moving although this is definitely our last move.