Beautifully made, stunning piece. I have purchased the same item in green so I knew this colour would not disappoint - so pleased.
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they haven't responded for 3 days to 3 emails about needing to return the item as it's too small. They require you to email them and meanwhile set a 7 day time limit.
I have recently discovered the most amazing shop ! There are three boutiques in London and I have visited them all . The sales assistants are extremely helpful and attentive especially Sonya , Alina... See more
I just love this brands product, absolutely perfect blend of modern, classic style. Prices are high for some items I wish there were other coat options than 100% cashmere. Otherwise I’m a huge fan!
Company details
Written by the company
Blending tradition with innovation, Piazza Castello was born from the desire to create pure cashmere garments, designed for longevity while evoking style and sophistication – to create an exquisite fashion collection for those with a conscious lifestyle. The cashmere collections are designed and produced in Italy, combining 100% pure organic cashmere fibres with the latest trends, to offer contemporary and refined looks for women, men and children. The brand proudly takes care of the entire production process, from the selection of the raw materials to the realisation of the final product. As a result Piazza Castello was recently certified by the Global Organic Textile Standard (GOTS) for its production of organic cashmere. Constant research in fabric development, experimenting with different yarns and innovative production techniques combined with continuous quality checks ensures that Piazza Castello cashmere achieves the highest quality standards. By working closely with selected artisan farmers and adopting their exceptional expertise, knowledge and unquestionable skills, the noble yarns of cashmere are transformed into beautifully finished garments. Piazza Castello truly embodies Italian style, fashion and philosophy and the collections epitomise the delicate elegance, sophistication and luxury which can only be found in garments which have been produced with a genuine passion and respect for cashmere.
Contact info
207 King's Rd, SW3 5ED, London, United Kingdom
- 020 7351 4444
- clientsupport@piazzacastello.com
- piazzacastello.com
4.4
Excellent
64 reviews
Hasn’t replied to negative reviews
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Beautifully made
Beautifully made, stunning piece.
I have purchased the same item in green so I knew this colour would not disappoint - so pleased.
28 April 2026
responsiveness and returns
they haven't responded for 3 days to 3 emails about needing to return the item as it's too small. They require you to email them and meanwhile set a 7 day time limit.
23 April 2026
The cardigan was XL
The cardigan was XL, but I thought a small xl. The sizing was dubious, but I really loved the cardigan so I’m keeping it for myself. ( my husband’s loss)
2 April 2026
good communication on logistics and not…
good communication on logistics and not too long to receive the item and item packed well and in good condition. well done .
12 February 2026
Nice silk dresses far too big for…
Nice silk dresses far too big for medium I have to pay to get it altered. So disappointed as they are expensive.
9 January 2026
Claudia and the teams at Chelsea and…
Claudia and the teams at Chelsea and Marylebone are super helpful and very kind!!!
15 December 2025
helpful staff
13 December 2025
Quality of items
Very elegant boutique with good service excellent quality and high end prices
18 November 2025
Warm reception and helpful assistance…
Warm reception and helpful assistance at your Kings Road shop
27 October 2025
Well mannered and kind customer…
Well mannered and kind customer service. An absolute joy to buy here because of the gentleness of the team. Thank you
22 October 2025
helpful advise
18 September 2025
Very happy about my purchase order
Very happy about my purchase order, very good quality, and the customer service is very helpful. Well done
9 August 2025
Shopping Experience
I always buy my dresses and cashmere jumpers etc., from Piazza and the quality is superb. Sales staff are always incredibly helpful, patient and professional. Always a pleasure to shop at Piazza Castello.
13 August 2025
Everything is great
3 August 2025
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