Sadly Trustpilot doesn’t allow ratings of less than one star as it’s less than useless, being little more than a bait and switch scam. I had no idea I’d signed up for anything other than a trial, the... See more
Company replied
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See what reviewers are saying
Physiocheck helped me pinpoint specific causes and solutions for my chronic neck pain affordably and within minutes! I wish I'd looked into them sooner. I don't usually write reviews but was so impres... See more
Company replied
Not a scam, it’s like $3.50 for the assessment results and a bunch of videos, you can learn your rehab, save the exercises outside of the app and then do the program, just cancel inside if your accoun... See more
Company replied
Scary accurate results after seeing an orthopedic doc. I mean they nailed it. Instead of spending several $hundred to see the PT 2x a week, so inconvenient, I am going to try their PT videos and see w... See more
Company replied
Company details
Written by the company
Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.
Contact info
Netherlands
- physiocheck.us
3.6
Average
52 reviews
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reading the results now ty
11 April 2026
Unprompted review
Reply from Physiocheck.us
Hi Megan,
Thank you for your review, we really appreciate it.
Sadly Trustpilot doesn’t allow ratings…
Sadly Trustpilot doesn’t allow ratings of less than one star as it’s less than useless, being little more than a bait and switch scam. I had no idea I’d signed up for anything other than a trial, the email confirmation sent had no t&cs or details of any monthly charges. The diagnostic questionnaire was completely useless. I have no idea if attempting to unsubscribe from the service will actually work. Also highly unethical preying on the worries of injured and disabled people physiocheck suckers in with their useless diagnostic questionnaire. There are many much better physio apps than don’t need to use scam tactics to find subscribers.
8 April 2026
Unprompted review
Reply from Physiocheck.us
Hi Elizabeth,
We have tried to contact you personally, but unfortunately have not received a response from you.
I'm sorry to hear that the payment did not proceed as you had expected. You authorized our UK website https://www.physiocheck.co.uk/pricing for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by cancelling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page:
https://www.physiocheck.co.uk/pricing
See also the attached screenshot of our website, which clearly states that if your subscription is not canceled during the trial period, it will automatically be renewed to a monthly subscription.
We will cancel your subscription. You can reactivate your account anytime by logging in using the previously provided credentials. You have received the login details for your account via email on the day of your registration.
It confirmed what I already thought the…
It confirmed what I already thought the problem was
8 March 2026
Unprompted review
Reply from Physiocheck.us
Hi Nancy,
Thank you for your review. We appreciate that very much.
It really help me to control my pain.
4 March 2026
Unprompted review
Reply from Physiocheck.us
Hi Ligia,
Thank you for your review. I'm glad we were able to help you relieve your pain.
This self-check was very thorough
This self-check was very thorough. More thorough than any of those given to me by in-persin medical professionals.
1 March 2026
Unprompted review
Reply from Physiocheck.us
Hi,
Thank you for your review and the compliment. We really appreciate it!
Reply from Physiocheck.us
Hi Azariah,
Thank you for the review.
They just want your money
Did a lot of exercises to fill out the survey for a back problem. This was painful but I thought it would diagnose the problem. The questions took 15 minutes, then rather than suggesting possible causes for my back pain, it asked me for money. Ahhhhhhhhhhhhhhhh
24 February 2026
Unprompted review
Reply from Physiocheck.us
Hi Graham,
We have tried to contact you, unfortunately we have not received a response from you.
We apologize that you are disappointed. Physiocheck came onto the market after years of work. It is created by professional physiotherapists based on all the conditions out there. It has a unique algorithm that very accurately determines your possible condition (and which conditions you have less similarities with). With a small contribution for the unique self-check, we offer the quality we stand for. At the start of the check, we inform our visitors about the price (above the NEXT button). See also the attached screenshot.
Scary accurate results after seeing an…
Scary accurate results after seeing an orthopedic doc. I mean they nailed it. Instead of spending several $hundred to see the PT 2x a week, so inconvenient, I am going to try their PT videos and see what happens. For those claiming this company is a scam, my results were $1.75, that’s BS. I am 50 years old and I knew that I would be required to pay for something for the results if I went through this in-depth questionnaire, that this company obviously had to have spent a lot of time and money to build. I bet some of you calling these folks scammers have answered a questionnaires to see if your a physic and left those creators a bad review for your results, and just like with this company you should have known nothing worth having in this life is free, especially the good stuff. Anyway, time to do some PT exercises. Hopefully I can leave a 5 star review later when I am pain free!!!
6 February 2026
Unprompted review
Reply from Physiocheck.us
Hi Jaime,
Thank you so much for your detailed review; we really appreciate it!
Physiocheck came onto the market after years of work. It was created by professional physiotherapists based on all the conditions out there. It has a unique algorithm that determines your possible condition and which conditions you have less similarities with. With a small contribution for the unique self-check, we offer the quality we stand for.
We hope the exercises contribute to a speedy recovery.
If you have any questions about the cost, the exercise program, or anything else, please feel free to contact us. We are available 7 days a week and always respond within one day.
Helped me identify the source and solutions of my neck pain, fast and affordably
Physiocheck helped me pinpoint specific causes and solutions for my chronic neck pain affordably and within minutes! I wish I'd looked into them sooner. I don't usually write reviews but was so impressed with all of the info I received after 2 years of struggling with this annoying pain. Highly recommend!
4 February 2026
Unprompted review
Reply from Physiocheck.us
Hi,
Thank you for your review, we really appreciate it!
We're so glad we were able to help you so quickly, after two years of searching for a solution. I hope our exercises contribute to a speedy recovery.
If you have any questions, please feel free to contact us. Our customer service is available 7 days a week, and we always respond within one day.
AWFUL programs with unbearable robot…
AWFUL programs with unbearable robot voice. Impossible to cancel as everything is in Dutch. They don’t respond to emails nor do they provide a phone number for cancelation. Total scam.
4 February 2026
Unprompted review
Reply from Physiocheck.us
Hi Sara,
We tried to contact you personally, but unfortunately, we didn't receive a response.
Our customer service is available 7 days a week, and we always respond within 1 day. We will therefore answer your incoming message within a few hours.
You indicate that everything is in Dutch, so you selected the wrong language when starting your exercises. This is a setting, and it could have been adjusted if you had contacted us.
Reply from Physiocheck.us
Hi Cathy,
Thank you for your review :)
Physiocheck.us is a scam site
Physiocheck.is a SCAM. In the Terms and Conditions it says, “You can cancel at any time via account settings.“ That is a lie! If you sign up, the site will not provide an option anywhere that allows you to cancel your subscription. I sent them a message and I am still waiting to hear from them. I have been paying them every month since August 2025. They deserve to be arrested and sent to prison. DO NOT SUBSCRIBE! THEY ARE SCAMMERS!
13 August 2025
Unprompted review
Reply from Physiocheck.us
Hi Matthew,
We've contacted you personally, but unfortunately, we weren't able to find a solution.
We're absolutely not scammers, and we've shown you that you can always cancel your subscription yourself through your account, at any time. Our customer service is available 7 days a week, and we always respond within one day.
I'm sorry to hear that the payment did not proceed as you had expected. You authorized us for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by cancelling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page.
Seemed very thorough
23 January 2026
Unprompted review
Reply from Physiocheck.us
Hi Mike,
Thank you for your review :)
Unexpectedly thorough and accurate
I'll have to convince myself, but they seem serious enough to go beyond the trial !
28 December 2025
Unprompted review
Reply from Physiocheck.us
Hi Daniel,
Thank you for your review, we really appreciate it!
You must tell that before starting the…
You must tell that before starting the diagnosis and all that you will charge money foe the results this is totally insane it hurts
21 December 2025
Unprompted review
Reply from Physiocheck.us
Hi Hamza,
We're sorry to read a 1-star review that's also incorrect. We would appreciate it if you could adjust your review. We tried to contact you personally, but unfortunately haven't received a response.
We do mention before starting the check that there are costs associated with the check results.
https://www.physiocheck.us/check/start
We apologize for your disappointment. Physiocheck came onto the market after years of work. It was created by professional physiotherapists based on all the conditions out there. It has a unique algorithm that very accurately determines your possible condition (and which conditions you have less similarities with). With a small contribution for the unique self-check, we offer the quality we stand for. At the start of the check, we inform our visitors about the price (above the NEXT button).
Reply from Physiocheck.us
Hi Ann Mary,
Thank you for your review, we really appreciate it.
Scam site
Scam site, I'm in severe pain, just about to call the doctor, I do this online test, it was painfull, but I made through it, in the end pay money to receive your diagnosis. Such a SCAM site should not operate, I'm sending this to my friend review farm and they will be bombing the f*** out of your reviews, shut down this scam site now !
5 December 2025
Unprompted review
Reply from Physiocheck.us
Hi,
We tried to contact you personally, but unfortunately, we have not received a response from you. I cannot find your name in our customer database. I would like to get in touch with you.
We apologize that you are disappointed. Physiocheck came onto the market after years of work. It is created by professional physiotherapists based on all the conditions out there. It has a unique algorithm that determines your possible condition and which conditions you have less similarities with. With a small contribution for the unique self-check, we offer the quality we stand for.
WORTH IT! Not a scam. Read thoroughly & there will be no surprise charges.
While I was hoping that this would be free, after the extensive and thorough questions that were asked, I had a feeling I would not get my results for free unless I was willing to pay a fee. However, the small fee of $3.50 was well worth getting the results and 7-day trial. Also, I looked for and it was made clear from the beginning that if I didn’t cancel my subscription after the 7-day trial I would be charged a monthly fee of about $17. That is so much more affordable for me than going to see a physical therapist.
My exercises were targeted, well-explained by the video and I love how they have the automatic countdown and rest sessions so you don’t have to worry about counting reps and sets.
At this time, I feel it is well worth it. Will report back again after I have completed several weeks of therapy and report any improvement or not.
30 November 2025
Unprompted review
Reply from Physiocheck.us
Hi,
Thank you so much for your detailed review; we appreciate it! We're glad you're so satisfied with our services.
We try to be as transparent as possible about our plans and pricing by mentioning this on a separate page and during the self-checkout process.
We're very curious to hear what you think of everything in a few weeks!
Automatic subscription charge
Automatically charged me for a subscription I didn't sign up for. Horrible practice, scam.
17 November 2025
Unprompted review
Reply from Physiocheck.us
Hi,
We tried to contact you personally but unfortunately haven't received a response. Could you please contact us so we can find a solution? This way we can verify that you are indeed a customer of ours.
Great questions
Great questions. Felt like I was with a physical therapist.
11 November 2025
Unprompted review
Reply from Physiocheck.us
Hi,
Thank you for your review. What a wonderful compliment!
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