Third Class Support
Third Class Support . No Reply live support always offline and ticket response almost 48 hours if .
20 August 2024
Unprompted review
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Company details
Information provided by various external sources
PhotonHosting offers web hosting, reseller hosting, vps & dedicated servers in highly secured datacenters with sitebuilder, daily backup & 99.9% uptime.
Contact info
Lyndon B Johnson Freeway 9330, 75243, Dallas, United States
- photonhosting.com
Photon Hosting support was super fast
Photon Hosting support was super fast and I am newbie for hosting but they helped me beyond their support scope. He talked me through what he needed and was able to fix things fast.
12 December 2023
Unprompted review
I wish I could give them zero stars
Do not sign up for these guys.
I have tickets in and they have not answered for weeks.
They also blocked access to do backups. So I can not retrieve my clients data.
16 August 2023
Unprompted review
Third class service from PhotonHosting
Third class service, my reseller account not working.
All sites hosted are down, I am unable to answer my client whose sites are hosted on this server.
There is no response from PhotonHosting as usual.
24 July 2023
Unprompted review
The best part what I like was migrating…
The best part what I like was migrating my website to theme without any downtime . I am not sure how they done , but was wonderful experience . In my opinion they are the more than just a host .
23 January 2023
Unprompted review
Helped me out of their scope to resolve my issues
I was hosting my domain on cpanel & later decided to move it to directadmin . Migration was really difficult for me but PhotonHosting guys saved me . They helped me out of their scope to resolve my issues during & after migration . I am very happy with them . Thank you
24 April 2022
Unprompted review
Dont waste your time here
Dont waste your time here
I have been using this service for past 3 years now, every time i faced an issue it was a nightmare to get it resolved, they take 24 hours to reply, their online chat is of no use. I always thought of changing my domain hosting to a different company but they some how solved it within the time frame of 48 hours. But this time, its been 24 days and they have not resolved the issue, i cannot access my emails, I cannot access my cPanel, i'm just stuck with these guys for believing that they can be better one day.
20 November 2021
Unprompted review
Good Hosting experience
Pros :
I liked their support, hosting quality & security . Certainly I'll recommend them.
Cons:
They have revised their pricing.
By the way, they are best if you are serious about your business .
8 March 2020
Unprompted review
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