Phonas UK. Note they are not UK. No contact only Hong Kong. No Phone number. If you email them it may be a computer generated email. Product not good. Will not supply address for return but email say... See more
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When the hearing aids came only one worked. I asked to return them .The reply was AI . They first offered 5% if I keep them then 10% and finally 15% The email stated I was responsible for shipping cus... See more
I paid £129 for a pair of hearing aids for my 93yr old mother when they eventually arrived she didn't like them. I emailed phonas to ask for return label to send back for refund. They told me they... See more
It got both the Phonas BTE and CIC models. The BTE has a stronger, clearer sound, while the CIC is tiny and almost invisible - perfect for going out. Both are comfortable, and I just switch them depen... See more
2.4
Poor
23 reviews
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I think this is a scam
I think this is a scam. Ordered hearing aids, no confirmation email received, no response to query, no goods received yet.The goods arrived but instead of being from a Danish company, they are from China! I had no contact from the company so how one gets replacement ear pieces I have no idea. The one HA seems OK but the other note as good. Will try them for a few days and if no better may do a recharge via my credit card company. I would avoid
28 March 2025
Unprompted review
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