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Phoenix Motorcycle Training Reviews 

9,358
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and instructors for their exceptional helpfulness, patience, and extensive knowledge. Many highlight their friendly, supportive approach, making the learning process enjoyable and stress-free. The overall service and user experience are frequently described as excellent, helping many achieve their goals, often passing tests on the first attempt. Reviewers appreciate the clear, thorough, and tailored instructions, ensuring a comprehensive understanding of the material. The training is often noted for being effective and engaging, contributing to a positive learning environment. Additionally, the company's modern, well-maintained motorcycles are recognized as ideal for training.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing instructors as helpful, patient, and... See more

User experience

Users describe positive interactions with user experience, highlighting the helpfulness and patience of the... See more

Instructions

People report positive experiences with instructions, highlighting that they are consistently clear, easy to... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and expertise of... See more

Product

Reviewers mention positive feedback about the product, with many highlighting the excellent condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really enjoyed my CBT training with Phoenix. Everything was made clear, the staff are more than pleasant and helpful with any questions and there was no pressure through learning. JB who did our CBT w... See more

Company replied

Rated 5 out of 5 stars

It was my first CBT and I found the instructors to be extremely helpful and patient. I was made to feel at ease practicing at the base and during my trip on the roads corrections I needed to make w... See more

Company replied

Rated 5 out of 5 stars

Phoenix Chippenham provide Top Notch Motorcycle Training. I took a DAS course at Chippenham and can't say enough good things about the experience. Lisa on the admin side was on top of bookin... See more

Company replied

Rated 5 out of 5 stars

I had the most amazing and enjoyable time at Phoenix. The instructors go above and beyond to help support and educate you on how to ride, and how to ride safely . It was truly one of the best exp... See more

Company replied


Company details

  1. Motorcycle Driving School
  2. Motorcycle Dealer

About Phoenix Motorcycle Training

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

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Replied to 78% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(9,358)

1,120 reviews in the last 12 months

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Rated 5 out of 5 stars

Jon was an absolutely fantastic…

Jon was an absolutely fantastic instructor. Very patient, very encouraging. He was incredibly conscious of the fact we were CBT'ing on the hottest day of the year in 42 degree heat and allowed for lots of water breaks and took the classroom sessions in the shade rather than the hot classroom. Highly recommend Phoenix and Jon for completing your CBT. Hopefully will get him for when I book in for my full license

26 June 2026
Rated 5 out of 5 stars

They’ll get it done!

Tackled the heatwave during my cbt and lost, came back for a special continuation provided by trainer Ben who was brilliant. Patient, kind and a great attitude, I was in fantastic hands and felt confident. Thanks to the Pheonix office team and Ben for all their incredible support. Don’t pass up the chance to learn with these guys!

26 June 2026
Unprompted review
Rated 5 out of 5 stars

All good

All good, Dave is a great instructor and a nice person. All was well organised and everything was done meticulously

19 June 2026
Rated 5 out of 5 stars

Fantastic team

The whole team from the office to the trainers are fantastic. Friendly and easy to talk to and accommodating around dates when making a booking. The trainers all have their own approaches but are consistent with the quality of training and their patience is very helpful for those who might not immediately get to grips with the controls, will be recommending to anyone who tells me they want to get their bike licence!

19 June 2026
Rated 5 out of 5 stars

Had a great experience

Had a great day with Martin completing my CBT the other day. Despite the insane temperatures on the day Martin and Lee went above and beyond to ensure me and the other lad were comfortable and able to complete the course safely. The experience and professionalism they both show is second to none and make learning enjoyable and easy. Thank you!!

24 June 2026
Rated 5 out of 5 stars

Amazing Experience!

I had previously wasted time with smaller training providers, so my advice is simple: don’t make the same mistake. If you’re looking for motorcycle training, Phoenix Motorcycle Training is the place to go.

My instructor, Ben, was absolutely fantastic. This was my very first time riding a manual motorcycle, and I couldn’t have asked for a better teacher. He is incredibly patient, enthusiastic, encouraging, and genuinely passionate about teaching. He believes in his students, gives you confidence, and makes you feel capable of succeeding.

The biggest challenge I faced wasn’t the bike, it was the weather! It was an extremely hot day, and because we have to wear full protective gear for safety, I was sweating a lot. Ben noticed whenever we were getting tired or uncomfortable and regularly stopped for short breaks to make sure everyone stayed comfortable, hydrated, and focused. That level of care really stood out.

The training itself was long, thorough, and incredibly educational. Ben didn’t just explain things in a parking area, he made sure we practised everything we learned in real traffic situations. If I made a mistake or didn’t understand something the first time, he never rushed or became frustrated. Instead, he patiently explained it again and again until I got it right. His calm approach made learning enjoyable rather than stressful.

My biggest recommendation is to check the weather before booking your training. Learning a completely new skill is much easier when you’re not dealing with extreme heat or heavy rain. That said, if you’re lucky enough to have an instructor like Ben, he’ll do everything he can to make the experience comfortable, enjoyable, and successful regardless of the conditions.

Overall, this was an outstanding experience, and I would recommend Phoenix Motorcycle Training to anyone without hesitation. Thank you, Ben, for your patience, professionalism, and for making my first experience on a manual motorcycle such a positive and memorable one!

25 June 2026
Rated 5 out of 5 stars

Super fun day

Super fun day. Was exciting and Nick was a great teacher. Friendly, professional and polite. I have told people this is a great experience even if they are not interested in riding a motorcycle.

17 June 2026
Rated 5 out of 5 stars

Very helpful

Very helpful, would recommend to others...see you in a few months for my full license!

22 June 2026
Rated 5 out of 5 stars

I completed my CBT yesterday and had a…

I completed my CBT yesterday and had a fantastic experience. The trainer was absolutely amazing—professional, patient, and very supportive throughout the entire day. They explained everything clearly, helped build my confidence, and made sure I understood each part of the training before moving on.

The training was well organised, and the trainer created a relaxed and friendly atmosphere that made learning enjoyable. Thanks to their excellent guidance and encouragement, I felt comfortable and confident throughout the course.

21 June 2026
Rated 5 out of 5 stars

Thinking about doing your CBT… don’t hesitate just do it

I passed my CBT a couple of weeks ago at Phoenix Leamington Spa, I would thoroughly recommend them to anyone else considering life on two wheels. Martin is an excellent instructor who will impart all his years of motorcycling experience on you to make sure you have a good grasp of the basics to make you safe on the road, it was reassuring to have such an experienced rider to help get to grips with clutch and throttle control, low speed manoeuvres, U turns and emergency stops. To anyone else who’s considering learning to ride I’d say, “go for it” once you are on two wheels the freedom of space and mind is amazing!

31 May 2026
Rated 5 out of 5 stars

Two great instructors

Two great instructors. Gave more time till we got things right. and patience with us all. 😬😬😬. I had a grate and passed my CBT.

Thanks guys 👌👌👌👌

20 June 2026

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