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Rated 5 out of 5 stars

We had Jack from Phoenix to do our annual TCL A/C split inverter system. We've used Phoenix in the past and found them very professional and knowledgeable. Response for the call out was excellent. He... See more

Rated 5 out of 5 stars

Excellent service again. Great communication. I have used Phoenix ACR previously to service our AC system plus other work. Jack who came out to us recently was friendly and confident, he undertook the... See more

Rated 5 out of 5 stars

We decided to have air conditioning installed in our house last year and chose Nathan and his assistant to carry out the work. We honestly couldn't have chosen a better company. They were polite, pr... See more

Company replied

Rated 5 out of 5 stars

We asked for quotes from a number of companies, but it was Nathan at Phoenix who was the most responsive, communicative, friendly and helpful. Not only did he provide us with a variety of air con styl... See more

Company replied

Company details

  1. Air Conditioning Contractor
  2. Commercial Refrigeration

Written by the company

We specialise in all aspects of Air Conditioning and Refrigeration for both the commercial and residential sectors throughout the South East including London. We work closely with our clients to ensure their needs are always met and that satisfaction is the end result. Our highly skilled Engineers have many years’ experience, working on projects across the board – from single unit installations in individuals’ homes; to larger multi-unit commercial installations. We are also able to offer up to 7 year’s warranty on Air Conditioning Installations!


Contact info

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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Rated 5 out of 5 stars

Highly recommend Phoenix

We had Jack from Phoenix to do our annual TCL A/C split inverter system.
We've used Phoenix in the past and found them very professional and knowledgeable. Response for the call out was excellent. He arrived on time and did a tidy and clean job. Jack was friendly, respected our property and gave good feedback on completion. I highly recommend this company to anyone with a domestic AC setup.

8 January 2026
Rated 5 out of 5 stars

Excellent service again

Excellent service again. Great communication. I have used Phoenix ACR previously to service our AC system plus other work. Jack who came out to us recently was friendly and confident, he undertook the work in a very tidy and professional way. I would highly recommend this company for domestic AC systems

8 January 2026
Unprompted review
Rated 5 out of 5 stars

First-class service from an excellent team

Can't recommend Nathan and his team highly enough. I've had two Daikin Emura units installed in the past couple of years, and the entire process, from initial contact, survey and quoting through to installation, has been a good experience. Nathan is very responsive and his team of engineers are great.

I had to get in touch as one unit had developed a drip: Nathan responded immediately and had engineers out to me the same day. They diagnosed the problem, fixed it, tested their fix and explained what they were doing as they worked, and tidied up after themselves. Absolutely great team at all levels of the business.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, from the initial consolation with Nathan through to the installation with George, I was given a recommendation for another company by a friend in the industry but let’s just say they were twice the price and the unit they offered was not the same quality as the one Nathan and his team provided.
I opted for the daikin stylish unit in black, as it went perfectly with our new garden room, had all the functions we needed and was Wi-Fi compatible, we could not be happier
Thank you for a 5* service I have already recommended you to several of my work colleagues who are looking to install air con

24 February 2024
Unprompted review
Rated 5 out of 5 stars

Small but professional team that deliver!

Small but professional team who repaired and regularly service our office AC. Nathan and the team are always professional, very knowledgeable and absolute bargain of a price for the service! Highly recommend them for AC repairs in the central London area

12 February 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Communication

Great service, professional workmanship, highly recommend. The experience of working with Phoenix Air Conditioning start to finish was excellent.

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Reliable

came on time, did the job, even though one of the tools had a problem for the job he made it go right and got the job done to a good product.

1 December 2022
Unprompted review

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