I had a great call today with Michael and he answered all of my questions and concerns. I'm excited to get our phone scripts updated and look forward to a great working partnership. He helped me under... See more
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Company details
Written by the company
PHMG helps businesses around the world revolutionise customer connections by uniting audio, strategy, and technology to deliver unmatched customer experiences.
Contact info
Oakland House, Talbot Road, M16 0PQ, Manchester, United Kingdom
- client-care@phmg.com
- phmg.com
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Fast and efficient
Amy, Andrew, and everyone else we've dealt with have been so wonderful. They are always quick to respond and get things uploaded correctly.
They do a great job for us
They do a great job for us! Easy to make changes when needed.
We've been using PHMG for over 5 years…
We've been using PHMG for over 5 years and have been thrilled with the service that we get. From the music created specifically for us that became our company music, to the phone messaging and hold messages, PHMG has always been quick to help and Eleanor & Taran have been great to work with.
Had to change our companies on Hold…
Had to change our companies on Hold recordings and the prcoess was smooth and simple. Great customer service made it a breeze!
Efficient, friendly and knowledgeable
We've worked with PHMG for a while and they have always been great. They're efficient and always responsive.
Our Account Manager, Alastair, is extremely knowledgeable and friendly. He has always taken the time to understand our brands and exactly what we need to maximise our partnership with them.
Highly efficient and supportive team
We have been working with PHMG for a handful of years now, their team are always efficient, responsive communicators who keep everything moving smoothly and they regularly schedule check-ins to make sure our messaging stays aligned with our needs. We'd happily recommend them to any business looking to improve their caller experience.
From the salesperson to the staff…
From the salesperson to the staff putting together the product, this is top shelf! I am very happy with the messages and they are very communicative when you need something. great company to work with!
Owning a Company there are always Challenges
Owning a company there are always challenges every day. PHMG made multiple of those challenges disappear completely and since partnering with PHMG for all of our audio needs and meeting Go-To through it all has not only improved our company. But has also improved our image with our customers. Credibility, quality, and reputation are very important in any industry and with PHMG we achieved that a little more. It was and has been great to work with PHMG and their team!
I had a great experience working with…
I had a great experience working with PHMG. They were professional, communicative. The final result was excellent, and the process was smooth from start to finish. Highly recommend their services!
Very professional and quick service
The best for audio branding & marketing
I have always received excellent service from the PHMG team, particularly from Alastair our fantastic account manager. Approachable, friendly and the turnaround time with recording and production is always quick. Highly recommend working with PHMG.
Great communication and support
Great communication and support. Anna, my account manager, has given me some great ideas.
PHMG has brought both professionalism…
PHMG has brought both professionalism and fun to our phone system. We appreciate the work they do to manage our phone system and accommodate our various requests.
Great Experience!
Ben & Andrew were great to work with! They were very accommodating to our needs and eager to help us where needed. Quick to respond to emails & quick turn around on projects with them. Very happy with their service.
Great experience
Great experience from Annas call into us, as a new member of the team it was great to get the insight into the products and services that are provided.
Great company to work with
Great company to work with! My Account Manager, Alastair, is lovely and really helpful. Nothing is too much trouble and he always makes sure we are getting the most value for money by continually improving what we do.
Hospital Manager
Very friendly and gets the job done in a timely manner
PHMG has been professional and great
PHMG has been great & easy to work with. Professional platform and happy with the experience thus far.
PHMG has been a great partner for our…
PHMG has been a great partner for our company. They have handled our brand sound and voiceover work for years, and they recently helped us update our phone system and overall audio branding. The process was smooth from start to finish and handled with real care. Working with Sally Loftus has been especially enjoyable. She is responsive, knowledgeable, and always makes things easy. Overall, we have had a consistently positive experience with PHMG.
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