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Phlo Clinic Reviews 

2,367
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,075 reviews, reviewers overwhelmingly had a great experience with this company, noting exceptional overall satisfaction. Customers frequently praise the professional medical support teams and the quick, reliable delivery of their treatments right to the door. Consumers also appreciate the remarkably smooth ordering process, helpful ongoing advice, and comprehensive starter kits provided during their health journeys. Some reviewers were not happy with delivery delays and tracking problems caused by the courier service. A few other people also felt that customer support was unhelpful when trying to resolve issues regarding malfunctioning pens. Others mentioned occasional frustration when packages arrived without being properly chilled or when support replies lagged.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt delivery, professional support, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders arrive quickly and reliably... See more

Product

Reviewers mention positive feedback about product, highlighting successful weight loss and reliable delivery... See more

Customer service

Clients share positive opinions on customer service, highlighting that reviewers find the team consistently... See more

Order

Customers had positive experiences with order, frequently highlighting the quick and easy ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Re ordering was quick and easy and delivery came within two days! Unheard of. With other companies it's taken ages for approval of reordering dose then over a week for delivery and at these prices I'd... See more

Rated 5 out of 5 stars

I've been using Phlo since Aug 2025, and their support, service and professionalism is superb. Their patient support team are fast and responsive, and they are not at all pushy. It's a journey, weight... See more

Rated 5 out of 5 stars

Phlo are medical professionals and contact your doctor for information related to your weight loss journey. They are also accessible for any questions you may have and thorough in their assessment of... See more

Rated 5 out of 5 stars

Phlo Clinic are very professional, I've never had any issues with deliveries. My weight loss journey from July last year on Mounjaro has been a steady loss, 3st 3lb, from 13st 3lb down to 10st & i fee... See more


Company details

  1. Online Pharmacy
  2. also in
  3. Pharmacy
  4. Weight Loss Service

Written by the company

Phlo Clinic are an online prescription service, providing access to a number of prescription medications, including weight loss injections and tablets. Choosing Phlo Clinic means you’re in control of your healthcare without having to visit your GP. No more dreaded busy tone or long waiting lists - we’ve got you covered. Welcome to hassle-free healthcare - designed around you and delivered by our trusted prescribing pharmacists.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,367)

1,072 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I can still order on line but I’m in…

I can still order on line but I’m in the elderly bracket now so I’m much slower !! in imputing . My daughter helps me when she can . Your message has reminded me to reorder product & increase dose as weight static . Much prefer ordering from Phlo clinic than the previous company I used
Many thanks

1 October 2026
Rated 3 out of 5 stars

I'm reserving judgement but the…

I'm reserving judgement but the communication from the time of placing the order through to delivery was poor with no confirmation of order, no order status details and communication only just before delivery.
Telephone calls weren't particularly helpful and somewhat dismissive.
So far my experience with Phlo leaves something to be desired but we'll see where we go from here.

3 October 2026
Rated 5 out of 5 stars

My experience with phlo is excellent

My experience with phlo is excellent, they always are there no matter what the issue, I keep going up and down with my weight and they have always been supportive ive not taken the dietary help but am going to very happy and have recommended 😊,also it's very easy to order the service is good and delivery 😊

3 October 2026
Rated 2 out of 5 stars

I would NOT recommend

I've received numerous emails from this company, and although I was working with other companies, I was tempted to try The Pho Clinic. Unfortunately, I made a significant mistake. The company seems to offer a dosage that is not appropriate for my body, providing a very low dose that remains unchanged for an extended period, despite not yielding positive results. When I reached out to the pharmacy team for assistance, they suggested that my lack of success was due to my eating habits or that my body had adjusted to the medication. Additionally, when I expressed my frustration about spending a considerable amount of money without seeing results, they offered me cheaper alternatives. I tried these options for two months, yet I didn't lose a single kilogram. I'm very disappointed.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Their support, service and professionalism is superb.

I've been using Phlo since Aug 2025, and their support, service and professionalism is superb. Their patient support team are fast and responsive, and they are not at all pushy. It's a journey, weight loss, and it's so lovely to have the team in your corner supporting you every step of the way. Highly recommended.

3 October 2026
Unprompted review
Rated 1 out of 5 stars

Tables

It wasn't the company, it was that the tablet form was not for me, I only lost 3lb in one month, I could go to slimming world and loss more than that and it would be alot cheaper

5 September 2026

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