Phimosis Products Reviews 216

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Ordered, paid for expedited shipping, but order was never shipped. Tried contacting the seller, but never received a reply. Paypal immediately returned the money as soon as I disputed the charge.

Rated 5 out of 5 stars

Amazing bit of kit I had been using some D.I.Y cotton wool to stretch but had to keep replacing and wasnt getting adequate stretch beyond the initial. And made urination difficuilt\impossible. Then... See more

Rated 4 out of 5 stars

Paid extra for tracking on order (on 19th January 2023) - order Id 47592 No response from customer service email, on ETA, after emailing them! Please respond asap with tracking link or p... See more

Rated 3 out of 5 stars

Order was shipped on 13th of Jan but has yet to arrive. Not gonna lie but I'm starting to feel that this might be a scam. Have emailed their support multiple times even attaching my receipt as proof b... See more

Company details

  1. Urologist

Written by the company

We are dedicated to the development of products to cure phimosis. The original manufacturers of phimosis rings.


Contact info

3.5

Average

TrustScore 3.5 out of 5

216 reviews

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1-star

Replied to 7% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

easy replacements

Phimocure promises to replace any missing pieces and ship them to you without cost. After moving internationally, I had that issue and they are meeting that promise, even after a few years.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

No communication, could be a scam

Ordered, paid for expedited shipping, but order was never shipped. Tried contacting the seller, but never received a reply. Paypal immediately returned the money as soon as I disputed the charge.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Great product that works

Amazing product with amazing costumer service, quick delivery and an affordable fix that actually works! I used to be insecure about my phimosis now it’s getting better due to them

8 November 2025
Unprompted review
Rated 5 out of 5 stars

These definitely work

I originally bought a set of rings a few years ago and they worked well, but I stopped partway through (the results take time, patience, and commitment which I admittedly should've done better about) after seeing some good results and recently decided to continue the process again.

I had lost a few of the sizes that I was originally using so I emailed the team and they were very gracious to ship me a new set. The response was rather fast and while I have not received the new set yet I can confirm the first set worked well and that I received them fairly quickly, and that the support I received was also good.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Delayed Order, No Communication

I placed my order almost an entire month ago, and have not received any information about a possible delivery date. Two weeks after I placed my order, I emailed Phimocure to inquire about the order - I never received a response. I've been scammed out of my money.

EDIT: The order arrived after 6 weeks with no communication from Phimocure occurring. It was delivered to a post office instead of the cheap courier options that every other business defaults to, so I had to pay a hefty delivery fee.

13 December 2025
Unprompted review
Rated 5 out of 5 stars

This product works exceptionally well…

I’ve been using this for a few weeks now, and overall I’m pretty happy with it. It does exactly what it’s supposed to do without any unnecessary complications. I recommend these rings to anyone looking to cure their phimosis without any unnecessary surgery.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Takes patience but it’s worth it

These rings do work but it takes months and it is well worth the wait. I find it best to wear one while sleeping on my back. It usually falls out but only after a good few hours of use. A little lubrication (cream or spittle) is helpful in fitting them too. I wish I’d used these 30 years ago.

19 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product and customer stevie

I have found this product to work incredibly well. Before I knew about it, I had had an operation which gave done relief but not enough. By going very slowly with the phimosis rings, I have managed to strengthen the skin where the incisions had been made and have processed through several rings. There is no longer any pain or discomfort and I am confident that after 2 more rings, I will be back to normal. I highly recommend this product to phimosis sufferers. It is a slow process but well worth it. Customer service is also excellent. I lost one ring and was promptly sent a replacement.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

This product really worked for me

This product really worked for me, and I lost one of the rings. I contacted Phimocure and they very kindly offered to send me a new complete kit without charge. Highly recommended.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Stay consistent and avoid surgery

I had a severe phimosis (level 4: 10% Glans exposure) and a doctor told me that this cannot be stretched.

Fortunately I was stubborn and decided against that, and instead ordered a kit. The rings take a little bit of work to get used to but once you get the hang of it, it's pretty easy.

It will take a while, but progress is inevitable. Just stay consistent + follow instructions and you will be able to go even from a pinhole to full retraction. It's pretty surreal that an option like this exists and you can avoid going under a knife by investing a trivial amount of money.

Customer service has been great too, they have fulfilled my request for larger rings and been very operative. Highly recommended.

17 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam-like Experience – 2 Months, No Item, No Accountability

This company is a complete joke. I placed an order in May and it’s now July — I still haven’t received anything.

After multiple ignored emails, they finally promised a replacement, but never shipped it. No tracking number, no updates, no follow-up — just excuses. Their customer service is slow, unreliable, and borderline useless.

It honestly feels like a scam — they take your money, then vanish. I provided a new residential address as requested, still nothing. Not even a confirmation.

⚠️ Avoid Phimocure at all costs. You’re likely to lose your money, waste your time, and be left with zero support.

I am filing a formal dispute with my credit card and will report this company on every platform possible.

I have also started reporting this company across multiple websites and scam report platforms, including Scamadviser.

5 July 2025
Unprompted review
Rated 1 out of 5 stars

May be scammers, may just be shit

After ordering, I got an email saying "This will be dispatched within 48 hours"
Almost 2 weeks later, I remembered that I still hadn't received it so I emailed. That was ignored so 5 days later, I emailed again. This one was replied to and I was told that I should have received it days ago and that there was obviously a problem with the delivery company. They said they'd send it out again with tracking.
5 days later, I emailed again to get the tracking information. I gave them most of the day to reply. They didn't so I raised a refund request with paypal.

They may not be scammers - I got my money back. But they may also depend on people forgetting to keep on top of the order or be embarrassed to not try and get a refund. Either way, buy from somewhere else as you probably won't get your stuff from these people

Updated after the company response:
I'm still waiting for the response to my email requesting tracking information. It seems like they only respond to bad (and truthful) press or the threat of losing money.
If they had sent it again with tracking, it would have been delivered by now and there would have been tracking information.
Their response here is just marketing bollocks
Second update: I never at any time attempted to contact them through paypal so I can't understand why they would claim to have responded through paypal. Also, they didn't. There is not a single message from them there.
I'd be happy to delete or edit this review if they can provide to me, by any means, the tracking information that proves that they sent it out. Until they do, it is very safe to assume that they never sent anything at all.

15 June 2025
Unprompted review
Phimosis Products logo

Reply from Phimosis Products

Mr Steele
We sent your order within 48 hours and as you said it wasn’t received. This is very unusual as within the UK, even the free shipping option will usually arrive within 2-3 days as it is sent first class. We agreed to send a replacement with upgraded shipping but you promptly reversed the payment so we had to stop the package. Re the comment about being on top of the order or being embarrassed, we completely encourage dialogue and feedback to enable us to help customers and develop our products. As you can see from our site, any new developments in our products are completely free to existing customers, and this has been led by R&D and customer feedback. Further, we are currently the only manufacturer of phimosis rings&products which do not cause ischaemic neuropathy (and ischaemia of the prepuce and frenulum), an extremely common and very unpleasant long term side effect of poorly developed phimosis products.
As mentioned, we refunded and recalled the second package, but urge you to avoid taking risks with your choice of product. If you have doubt, the above companies I mentioned can provide solutions without the safety risk.
Updated: communication was via PayPal, please check. I can see that the only reviews you’ve left for businesses have been negative so apologies if we don’t respond to further updates to this review, I was attempting to address your feedback and concerns.

Rated 1 out of 5 stars

Packaging not arrived, no answer from seller

Hello, it's been almost 1 month since my order, way more then agreed, I will go away from this adress on vacation for 1 month and wouldn't want my package to be lost or "explored", I wrote like 5 emails to the admin support contact and always got ignored, either make it arrive or return currency my friends, once it arrives I'll delete/ edit this review, my order number is: 60698

14 May 2025
Unprompted review

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